- Leidos (Reston, VA)
- …This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is technical, customer oriented ... and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or Remedy. This individual should be detail oriented in order to capture customer inquiries… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst , ... on-site support is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not… more
- TEKsystems (Irving, TX)
- …require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 ... TO COME INTO THE OFFICE 3 DAYS A MONTH. Description: Overview: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone… more
- TEKsystems (Flint, MI)
- Our client is looking for a tier one support analyst . This is a hybrid role, must be able to be onsite and work remotely. About TEKsystems: We're partners in ... transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an… more
- TEKsystems (Owings Mills, MD)
- Description: This is a Tier 1 IT Helpdesk Technician role. This role is open due replacing an existing contractor who is leaving at the end of his contract. ... executives. These individuals will be responsible for all standard IT helpdesk support duties (including internal and external calls). Additionally, the customer's… more
- TEKsystems (Owings Mills, MD)
- Description: This is a Tier 1 IT Helpdesk Technician role with our client. The technician will be supporting traders, analysts and high level executives. ... These individuals will be responsible for all standard IT helpdesk support duties (including internal and external calls). Additionally, the customer's busy season… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst ... + Technical Leadership: Provide expert guidance and mentorship to Tier 1 and Tier 2...evolving needs. Requirements Qualifications: + Extensive experience in a Tier 3 helpdesk or advanced technical support… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk ... and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle...escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …Technician, Customer Service Technician, Client Support Specialist, Call Center Support Agent, Helpdesk Support Analyst , Software Support, etc. Powered by JazzHR ... members to join our wonderful team! As an Application Analyst , you will be at the heart of the...professionalism, while providing a personal experience to our customers. Tier I agents are responsible for advocating for and… more
- City of New York (New York, NY)
- …resolution. The Bureau of Business Information Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support ... in the country, with nearly 6,000 employees. We deliver 1 . 1 billion gallons of high-quality drinking water...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical… more
- General Dynamics Information Technology (Washington, DC)
- …** ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1 .5 Service Desk Technician. + Delivering excellent customer service and quick ... issues for customer via chat, email, and deskside support. + Supporting Tier 1 on-site installation, implementation, maintenance, troubleshooting and repair of… more
- MyFlorida (Tallahassee, FL)
- …Office Suite 2010 and 2013. Proficient in Outlook and/or O365. DESCRIPTION This is a Tier 1 Help Desk position that primarily provides application support to the ... OFFICE AUTOMATION ANALYST - 60034400 Date: Apr 24, 2024 Location:...Total Compensation Estimator Tool (https://compcalculator.myflorida.com/) Working Title: Entry Level Helpdesk Agent Department of Children and Families ANTICIPATED VACANCY… more
- Aeyon (Falls Church, VA)
- …Administrators across DoD * Support with meetings and requirement gathering for CLS * Tier 1 help desk support for enterprise systems * Generate analysis, and ... with the requirements and registration for the SAM.gov system * Work as a tier -3 helpdesk POC. This position requires the employee to help across all of DoD to… more
- Public Consulting Group (VA)
- …training on use of the system for end users and administrators as needed. + Provide Tier 2 or 3 support via Zendesk ( helpdesk ) for EDPlan Innovations. + Ability ... to data or reporting requests, and evolve our services based on training and helpdesk feedback.o Serve as a main point of contact internally for Regional Teams -… more
- Insight Global (Houston, TX)
- …. Skills and Requirements 5-10 years of experience in a Desktop Support role providing Tier 3 support 1 + year of experience working on a Trade floor supporting ... Job Description The Trader Support Analyst provides dedicated in-person (On the floor) business...They are also required to liaise with the Global Helpdesk , Trading Delivery Vertical Teams, other IT Teams and… more