- Centre Technologies (Austin, TX)
- …we are expanding and looking to grow our team with a new Tier 1 , Deskside Support Technician ! Our Company Culture: Our diverse workforce allows Centre ... to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process… more
- Insight Global (Charlotte, NC)
- …Technicians for one of our large telecommunications clients. Our client is seeking to add Tier 1 individuals to join their Customer Solutions Center team. As ... Tier 1 , you will be responsible for...core or data/internet issue through first call resolution. Provide Tier I support for data/internet/firewall related equipment… more
- Percepta (Houston, TX)
- …Desk requests and for providing tier 1 and 2 technical support . The Technician will follow documented procedures for escalating the issues that are ... a unique culture. **What You'll Be Doing** The IT Support Technician 's role is to consistently improve...phone and ticket requests for technical assistance and perform tier 1 and 2 troubleshooting and analysis.… more
- CBRE (Stevenson, AL)
- … Technician will report to the Client-approved location:** Bridgeport, AL** **The Tier 1 Technician requirements may vary according to client-determined ... Technician will report to the Client-approved location:** Bridgeport, AL** **The Tier 1 Technician requirements may vary according to client-determined… more
- CBRE (Stevenson, AL)
- …) Technician will report to the Client-approved location:** Bridgeport, AL** **The Tier 1 Technician requirements may vary according to client-determined ... ) Technician will report to the Client-approved location:** Bridgeport, AL** **The Tier 1 Technician requirements may vary according to client-determined… more
- Node.Digital (Arlington, VA)
- Tier 1 Technician /Specialist Location: Arlington, VA Must have Top Secret Security Clearance Node is supporting a US Government customer on a large ... capabilities to address emerging threats. Node is seeking a Tier 1 Technician /Specialist to perform...support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed troubleshooting and… more
- University of Utah (Salt Lake City, UT)
- …**Requisition Number** PRN37608B **Job Title** Technical Support Analyst **Working Title** Video Tier 1 Technician **Job Grade** E **FLSA Code** Computer ... **Open Until Filled** Yes **Job Summary** The primary role of the (VT1) Video Tier 1 Support Group is to serve as the main point of contact for IVC… more
- BCMC (Arlington, VA)
- …including introducing new cyber capabilities to address emerging threats. We are seeking a Tier 1 Technician /Specialist to perform a wide variety of ... (tiered support model), using an Incident Management System. * Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root cause analysis.… more
- Helena School District (Helena, MT)
- Tier 1 Help Desk Technician ...systems * Working knowledge of web page design and support . Entry level salary range is $22.39 - $25.44 per ... + Position Type: InformationTechnology/ Help Desk + Date Posted: 1 /19/2024 + Location: Lincoln Center (Administration Offices) The Helena...Helena Public Schools has an immediate opening for a Tier I Help Desk Technician . At Helena… more
- GovCIO (Kiln, MS)
- **Overview** GovCIO is currently hiring for a Service Desk Technician tier 1 .0 to provide onsite support for our federal customer. This position will be ... onsite position. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with...and monitors problems to ensure timely resolution. + Provides first- tier support to end users for either… more
- Leidos (Bethesda, MD)
- …end-user experience while ensuring protection of the data. As a Personal Computer Support Technician you will provide support for computer workstations, ... an individual with demonstrated experience in resolving technical client support in a service desk setting, ability to perform...current processes and provide recommendations for improvements. + Coach Tier 1 agents on how to recognize… more
- GovCIO (Kiln, MS)
- …processed within the AQL's. + Ensure that Tier 1 email team also receives Tier 1 phone support training to assist when email and fax incoming volume ... in Mississippi. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with...and monitors problems to ensure timely resolution. + Provides first- tier support to end users for either… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 ...for every call answered. + Ability to provide Mobile Support , adding and deleting users to the client network ... Church, VA) Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third...+ Ability to assist clients with hardware and software support via telephone. + Coordinate with team to ensure… more
- KBR (Springfield, VA)
- Title: Tier 1 Service Desk Technician KBR is seeking a Tier 1 Service Desk Support Specialist to support government customers in the ... Washington Metropolitan Area. Provide technical support to organizations internal users of desktop applications and...software problems according to established procedures. + Deliver IT support remotely over the telephone. + Implement the most… more
- Leidos (Norfolk, VA)
- …- CompTIA Security +CE + Three months or more experience supporting NNPI and/or SIPR in a Tier 1 role. + Ability to attain Flank Speed Tier 1 .5 ... Desk RDM Team has an opening for an experienced technician to work in our Norfolk, VA office. This...or may provide expertise to solve first and second tier technical support issues for end-users of… more
- William C Brown Inc (Chantilly, VA)
- …VA. Description of Job Duties/Responsibilities: + The Tier 2 network field technician will support the installation and maintenance of the client LAN/WAN ... Tier II Technician EOE Statement We are...+ Respond to and resolve incident tickets. + Provide support to Tier 3 network engineers for incident… more
- System One (Pikesville, MD)
- …We are seeking a Tier 2 Imaging Technician (Network Installation Technician ) to join the End User Support Team for a federal customer in ... Tier 2 Network Installation Technician -ONSITE DC-Washington...implementation of hardware for products. + Liaise with third-party support and vendors, as needed + Support … more
- Leidos (Chantilly, VA)
- …**Job Description:** The Digital Modernization Sector at Leidos is seeking a **CNOC Tier II Technician ** to support the customer's computer data ... duties of the **CNOC Tier II Network Technician ** are as follows: + Support the...records are accurate + Leverage knowledge of OSI layers 1 , 2, and 3 to troubleshoot various network faults… more
- CBRE (Moncks Corner, SC)
- … (Level 2) Technician will report to the Client-approved location: The Tier 1 Technician requirements may vary according to client-determined ... schedules. * Provide mechanical, electrical, and control system technical support for existing automated equipment and assist with setup...Technician will report to the Client-approved location: The Tier 1 Technician requirements may… more
- City of New York (New York, NY)
- …Technology (BIT) seeks to hire one ( 1 ) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the ... in the country, with nearly 6,000 employees. We deliver 1 . 1 billion gallons of high-quality drinking water...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to… more