- ManTech (Herndon, VA)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 2 Service Desk Senior Analyst ** to join our team in the ... If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose...3 to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem… more
- CACI International (Arlington, VA)
- …pay system ever deployed!" The CACI Team is looking for a Senior Tier 2 Help Desk Analyst to fill a position in Arlington, VA. The candidate will provide ... Help Desk Analyst Job Category: Information Technology...Help Desk Analyst Job Category: Information Technology Time Type: Full...overall Tier II team and directly manage Tier II help desk professionals. + Conduct… more
- C4 Planning Solutions, LLC (Camp Pendleton North, CA)
- Position Title: Tier I Help Desk Analyst ...issues are being actively addressed. + Elevate requests to Tier 2 , System Integrators, and Tier ... first contact for initial point of entry for support requests within the 24/7 Tier 1 service desk at the Support Center. Tier 1 Analysts field calls, emails,… more
- ERP International (Washington, DC)
- **Overview** **ERP International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time ** Tier 1 Service Desk Analyst ** to support our DFC ... Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service...with Hiring Manager and/or Technical Lead **Required Experience:** + 1- 2 years of Tier 1 Management Experience… more
- General Dynamics Information Technology (Quantico, VA)
- …of the world's most complex technical challenges. The Navy **NCIS** team is searching for **Help Desk Analyst - Tier I** to join their program in **Quantico, ... Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** End User Support,ITSM,Remedy Help Desk **Certifications:**… more
- IT Concepts (Washington, DC)
- …individuals to join our team. IT Concepts is seeking an experienced and highly motivated Tier 2 Desktop Support Analyst to join our on-site IT Managed ... infrastructure at the Department of Commerce. Key Responsibilities: + Provide exceptional Tier 2 desktop support to end-users, addressing hardware, software, and… more
- ManTech (Glen Burnie, MD)
- …or escalating the call or ticket to the appropriate queue/group for resolution ( Tier 2 , Account Administration, Mobile Support, Asset Management, Training Team, ... for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 1 Help Desk Support Services Specialist** to join our… more
- General Dynamics Information Technology (Washington, DC)
- …Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT ... levels of the federal government in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst , you are the foundation of our… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking a ... exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve the...user incidents and requests, resolve a variety of technical tier 1 and tier 2 … more
- Applied Statistics & Management Inc. (Temecula, CA)
- …Roles: Helpdesk Technician, Technical Support Representative, Customer Support Specialist, Service Desk Analyst , IT Support Technician, Application Analyst , ... members to join our wonderful team! As an Application Analyst , you will be at the heart of the...professionalism, while providing a personal experience to our customers. Tier I agents are responsible for advocating for and… more
- CACI International (Oklahoma City, OK)
- …This position is in support of a Department of Defense (DoD) organization. As a Tier 1 Service Desk Analyst you are the front-line supporting technical ... Service Desk Analyst Job Category: Service Contract...to Do:** CACI has an excellent opportunity for a Tier 1 Service ** Desk Analysts** with potential… more
- BlackBox (Plano, TX)
- …processes through the service desk . + Escalate irresolvable issues requiring Tier 2 support assistance within prescribed service levels and procedures for ... technologies. + Able to work active alarms and engage Tier 2 when necessary. + Working knowledge...resolution in matters of greater complexity. + Monitor service desk tickets volume and ensure timely closure of all… more
- Leidos (Ashburn, VA)
- **Description** Leidos is seeking a Tier 1 Cyber Network Defense Analyst (CNDA) to join our team on a highly visible cyber security single-award IDIQ vehicle ... + Contribute to content tuning requests **Basic Qualifications** All Tier 1 Cyber Network Defense Analyst candidates...Cybersecurity, or related field **AND** a minimum of two ( 2 ) years professional experience in the areas listed below:… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …will not be accepted). Work as part of the Application Support team responsible for Tier 1 through Tier 2 support leveraging Salesforce and Amazon Connect ... (Tysons Corner) Tesla Laboratories is actively seeking Application Support Analyst to join a new technical support team for...the technical support team by providing valuable guidance for Tier 1 and Tier 2 … more
- Robert Half Technology (St. Louis, MO)
- Description Looking for a new opportunity? You should apply for this Help Desk Analyst position with a growing company! We're looking for a self-confident, ... you to apply! You'll be great at this Service Desk Analyst job if you can represent...used in a corporate environment. + Provide guidance to Tier 1 support and team members. Requirements + Creative… more
- Beth Israel Lahey Health (Boston, MA)
- …logging, triaging, resolving, and timely follow up of service requests/incidents. The Service Desk Analyst interacts with all levels of BILH colleagues and thus ... information technology areas. On a day-to-day basis, the Service Desk Analyst ensures proper operation and support...2 . 1-3 years related work experience required in 2 plus years of Service Desk /IT Support… more
- Intuit (Tucson, AZ)
- …things for our customers. Intuit is looking for a dynamic and customer-focused Senior Service Desk Analyst for their Live Expert Service Desk team at their ... Tucson, AZ office. The Live Expert Service Desk Senior Analyst will be looked upon...How you will lead + Configure, implement and provide tier 2 support for incident resolution and… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …open incidents * Escalating unresolved incidents and/or requests to Functional or if directed by Tier I Coordinator to Tier 2 **Required qualifications to be ... **Functional Business Analyst - Help Desk ** **Category:** Business Analysis (functional and technical) **Main location:** United States, Virginia, Arlington… more
- Robert Half Technology (Fairfax, VT)
- …up with creative solutions to technical issues. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment ... in the Education field. This may be the Help Desk Analyst position for you, if you...and bug fixing in a client server environment - 2 + years of prior experience - Experience with IT… more
- City of New York (New York, NY)
- …New York City Department of Environmental Protection's, Business Information Technology's, Service Desk Unit is a first level technical team dedicated to providing ... Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the… more