- CACI International (Suffolk, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret ... 10% Type of Travel: Local * * * As a ** Deskside Support Technician ( Tier 2 ),** you will act as a model of customer service excellence to all… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician, Tier 2 Clearance: Public Trust Status: Non-exempt Location: Onsite Responsibilities: + Daily client interface. + Representing ... other peripheral issues as they arise. + Providing phone and in-person support to users for various systems, including e-mail, LAN/WAN, user account administration,… more
- CACI International (Arlington, VA)
- …ensuring that new services incorporated in the TOC received a standardized onboarding approach for Tier 1 & 2 service support . Candidates will be responsible ... IT Operations Manager ( Tier 1 / Tier 2...service agents, O&M engineers, incident response specialist and O&M support staff (incident response, knowledge management) with expected growth… more
- CACI International (Arlington, VA)
- …Operations Manager to oversee a hybrid operational team covering day to day Tier 2 and Tier 3 support services to include 40+ administrators and ... Program Manager ( Tier 2 /3 O&M) Job Category: Project...new services incorporated receive a standardized onboarding approach for Tier 0 & 1 service support . Candidates… more
- Randstad US (Richmond, VA)
- … Windows OS experience Mobile Phone Support (primarily IOS) Job Duties - - Primarily provides Tier 2 level support ; may provide Tier 1 and/or Tier ... mathematical occupations + reference1050703 job details job summary: The Deskside Support Technician is responsible for completing...providing outstanding customer service to employees. . Primarily provides Tier 2 level support ; may… more
- CACI International (Arlington, VA)
- …Operations Manager to oversee a hybrid operational team covering day to day Tier 2 and Tier 3 support services to include 60+ administrators and ... new services incorporated receive a standardized onboarding approach for Tier 0 and 1 service support . Candidates...in the creation of SOPs and training guides, ensuring deskside Knowledge Repository is maintained with accurate information +… more