- ProSphere Tek (Landover, MD)
- …scale. Daily use of Helpdesk ticketing system. Provide onsite Tier 1 and 2 desktop support as needed to include, but not limited to, equipment set-up, ... company (PSI), referred to as PSI-PST is seeking a Desktop Technician. The Technician will provide routine IT customer... years of practical work experience providing general IT support / Help Desk Tiers 1 and 2… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …experience, and at least two ( 2 ) years' experience supporting all phases of desktop support to include software, hardware, and network related issues. + VIP ... Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop Specialist shall support the HR… more
- System One (Pikesville, MD)
- Tier 2 Network Installation Technician-ONSITE DC-Washington Must be US Citizen per client Responsibilities: We are seeking a Tier 2 Imaging Technician ... (Network Installation Technician) to join the End User Support Team for a federal customer in the DC...workstations, and related hardware in order to deliver required desktop service levels. Duties and Responsibilities: + Install, configure,… more
- TAD PGS, Inc. (Laurel, MD)
- We have an outstanding Contract position for an IT Desktop Support Technicianto join a leading Company located inLaurel, MD. ** US Citizenship is required.** ... Must have at least 5 years of recent IT-related Tier 2 Enterprise technician work experience. +...for Windows (MCSE), Apple Certified Macintosh Technician (ACMT), HDI Support Analyst. + Have software experience with Desktop… more
- CACI International (Washington, DC)
- VIP Support Specialist Tier 2 ...**These Qualifications Would be Nice to Have:** + HDI Desktop Support Technician + ITIL Foundation Certification ... * * CACI has an immediate opening for VIP Support Specialist ( Tier II), who will be...**More About the Role:** + Face-to-face VIP end-user technical support for desktop /laptop computers and mobile devices… more
- Amentum (Washington, DC)
- …government contractor. _We are pipelining candidates for a future role._ You enjoy providing Tier 2 support while multitasking in a fast-paced environment ... Amentum is seeking ** Tier 2 ** **IT Support ...software + ServiceNow ticketing system experience + Experience with laptop/ desktop imaging and backups + Experience and knowledge related… more
- Leidos (Rockville, MD)
- …according to the systems in the environment. + Provide technical guidance to Tier 2 and Tier 3 support teams. + Performs systems maintenance tasks, such ... **Description** We are looking for a **Deskside Technician ( Tier 2 ).** Leidos, Inc. is seeking...technical representative to provide systems administrator and deskside technical support at our customer site, located in Rockville, MD.… more
- ManTech (Glen Burnie, MD)
- …or escalating the call or ticket to the appropriate queue/group for resolution ( Tier 2 , Account Administration, Mobile Support , Asset Management, Training ... for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 1 Help Desk Support Services Specialist** to join our… more
- CACI International (Washington, DC)
- …by Tier 1. If necessary, Tier 2 technicians will provide customer desktop support when required (eg, hardware failures). At Tier 2 , incident ... networks (WAN) and unified communication (UC) services. **More About the Role:** + Tier 2 - Provides more in-depth customer support and attempts to resolve… more
- Criterion Systems (Washington, DC)
- …by Tier 1. If necessary, Tier 2 technicians will provide customer desktop support when required (eg, hardware failures). At Tier 2 , incident ... success in Washington, DC or Reston, VA! Duties, Tasks & Responsibilities: + Tier 2 - Provides more in-depth customer support and attempts to resolve… more
- M. C. Dean (Annapolis Junction, MD)
- …networks + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation as needed + Communicate with customers, ... **System Administrator 2 - Annapolis Junction, MD** ID **11110** Location...are not limited to: + Manage physical security system support to meet service level agreements + Analyze physical… more
- Zones LLC (Baltimore, MD)
- …vendor warranties. + Ability to perform final configuration tasks on customer premise . + 2 + years' experience with desktop hardware. + 2 + years' experience ... Field Services Technician - Level 2 Professional Services Baltimore, Maryland Salary: USD 38 - 40 Hourly Apply Description Position at Zones LLC. About Zones Zones… more
- General Dynamics Information Technology (Mclean, VA)
- …REQUIRED SKILLS AND DEMONSTRATED EXPERIENCE: + Demonstrated experience in providing Tier 1 and Tier 2 IT support on mission IT systems and networks on ... both technical and non-technical audiences. + Demonstrated experience in providing remote desktop support to resolve critical IT-related issues. + Demonstrated… more
- Stratus Solutions (Linthicum Heights, MD)
- …need to fulfill their true potential. A day in the life: Provides 24x7 Help Desk support as defined by first response/ Tier 1/Level 1 support . Provides phone ... users in the areas of e-mail, LAN/WAN, directories, standard desktop images and applications, COTS and GOTS applications. Serves...the Bachelor's Degree. Demonstrated experience of at least two ( 2 ) year shall be within the (Domain area). What… more
- ManTech (Mclean, VA)
- …demands + Analyzing, troubleshooting, designing, and implementing fixes with minimal escalation to Tier 3 support + Providing basic user training in support ... **Secure our Nation, Ignite your Future** **Enterprise IT Support Officer (EITSO) - Remote Support Team** Currently, ManTech is seeking a motivated, career and… more
- Themis Insight (Fort Washington, MD)
- …at a minimum). + Experience providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution; and providing support ... expertise to every case. We are hiring a Systems Administrator (Training Center/Lab Support ) to work in Fort Washington, MD. Position location is subject to change… more
- Leidos (Alexandria, VA)
- …required to perform remote administration of servers located in offsite data centers. + Provide Tier 2 operations support and be able to rapidly distinguish ... **Description** Leidos is seeking a Citrix System Administrator to support a large enterprise IT contract for the DOD....problems. + Experience working as a Tier 2 system administrator: familiar with using desktop … more
- Leidos (Arlington, VA)
- …including updates, STIGs, IOS upgrades, and other basic network security requirements. + Provide Tier 2 support for Windows infrastructure. + Provide Tier ... 1 Support for Tier & Tier 2 support for Mac...permissions, Cisco network/LAN principles, MS Windows 10, MS Office, desktop & laptop hardware, etc. **Preferred Qualifications:** + Active… more
- General Dynamics Information Technology (Suitland, MD)
- …provide on-site and remote resolution support for trouble calls, and provide TIER 1, 2 /3 support of Unix/Windows workstations and servers, including ... TS/SCI cleared Jr. Systems Administrator joining our team to Support our intelligence customer in Suitland, MD. HOW A...of the client/server/storage/network devices, mobile devices, etc. * Provide Tier 1 , Tier 2 … more
- Baltimore City Community College (Baltimore, MD)
- …relatively simple hardware, software or network problems. Answer helpdesk calls and provide desktop support over the phone and in-person. + Provide clients with ... + Identify, research, and resolve IT technical problems. Assist Tier II to setup and configure computers. + Assist...Certified IT Professional (for Win 10) MCDST -Microsoft Certified Desktop Support Technician Comp TIA A+ or… more