- IT Concepts (Washington, DC)
- …innovative individuals to join our team. IT Concepts is seeking an experienced and highly motivated Tier 2 Desktop Support Analyst to join our on-site IT ... infrastructure at the Department of Commerce. Key Responsibilities: + Provide exceptional Tier 2 desktop support to end-users, addressing hardware,… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …experience, and at least two ( 2 ) years' experience supporting all phases of desktop support to include software, hardware, and network related issues. + VIP ... Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop Specialist shall support the HR… more
- CACI International (Washington, DC)
- VIP Support Specialist Tier 2 ...**These Qualifications Would be Nice to Have:** + HDI Desktop Support Technician + ITIL Foundation Certification ... * * CACI has an immediate opening for VIP Support Specialist ( Tier II), who will be...**More About the Role:** + Face-to-face VIP end-user technical support for desktop /laptop computers and mobile devices… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret ... of Travel: Local * * * As a **Deskside Support Technician ( Tier 2 ),** you...advanced troubleshooting to isolate and diagnose IT problems on desktop equipment and peripherals, including software and hardware. +… more
- Amentum (Washington, DC)
- …government contractor. _We are pipelining candidates for a future role._ You enjoy providing Tier 2 support while multitasking in a fast-paced environment ... Amentum is seeking ** Tier 2 ** **IT Support ...software + ServiceNow ticketing system experience + Experience with laptop/ desktop imaging and backups + Experience and knowledge related… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician, Tier 2 Clearance: Public Trust Status: Non-exempt Location: Onsite Responsibilities: + Daily client interface. + Representing ... + Addressing and correcting any hardware, software or connection issues. + Supporting Desktop and Laptop users and solves problems with Microsoft, Adobe, Roxio and… more
- CACI International (Stafford, VA)
- Senior Oracle EBS Techno-Functional - TIER III support Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None ... seeking an Oracle EBS Techno - Functional Consultant to support a Marine Corps Oracle E-Business Suite (EBS) based...troubleshoot, and correctly route Oracle application issues transferred to TIER III. + Create Change Requests as necessary for… more
- KBR (Springfield, VA)
- …Skills Requirements + Must have 2 or more years of experience providing desktop support in a Microsoft Windows Domain environment. + A thorough knowledge of ... 1 Service Desk Technician KBR is seeking a Tier 1 Service Desk Support Specialist to...government customers in the Washington Metropolitan Area. Provide technical support to organizations internal users of desktop … more
- CACI International (Washington, DC)
- …by Tier 1. If necessary, Tier 2 technicians will provide customer desktop support when required (eg, hardware failures). At Tier 2 , incident ... networks (WAN) and unified communication (UC) services. **More About the Role:** + Tier 2 - Provides more in-depth customer support and attempts to resolve… more
- Criterion Systems (Washington, DC)
- …by Tier 1. If necessary, Tier 2 technicians will provide customer desktop support when required (eg, hardware failures). At Tier 2 , incident ... success in Washington, DC or Reston, VA! Duties, Tasks & Responsibilities: + Tier 2 - Provides more in-depth customer support and attempts to resolve… more
- Trinity Health (Silver Spring, MD)
- …all aspects of end-user computing and desktop -based LAN systems software. + Provides technical support and guidance through Tier 2 support and works ... printer, etc.) at users' locations. + Provides desk-side end-user Tier 2 support and problem...desktop software and works with vendors to resolve Tier 3 issues. + Provides consultation to TIS users… more
- M. C. Dean (Chantilly, VA)
- …networks + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation as needed + Communicate with customers, ... **System Administrator 2 - Chantilly, VA** ID **10511** Location **Chantilly,...are not limited to: + Manage physical security system support to meet service level agreements + Analyze physical… more
- General Dynamics Information Technology (Mclean, VA)
- …REQUIRED SKILLS AND DEMONSTRATED EXPERIENCE: + Demonstrated experience in providing Tier 1 and Tier 2 IT support on mission IT systems and networks on ... both technical and non-technical audiences. + Demonstrated experience in providing remote desktop support to resolve critical IT-related issues. + Demonstrated… more
- Chenega Corporation (Fort Belvoir, VA)
- …or laptops that have authorized access to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the restoration is beyond ... Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our...Modern Desktop Administrator Associate Certification required. + Secret clearance Tier 5 investigation required. Join our Talent… more
- ManTech (Mclean, VA)
- …demands. + Analyzing, troubleshooting, designing, and implementing fixes with minimal escalation to Tier 3 support . + Providing basic user training in support ... **Secure our Nation, Ignite your Future** **Enterprise IT Support Officer (EITSO) - Remote Support Team** Currently, ManTech is seeking a motivated, career and… more
- Themis Insight (Fort Washington, MD)
- …at a minimum). + Experience providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution; and providing support ... expertise to every case. We are hiring a Systems Administrator (Training Center/Lab Support ) to work in Fort Washington, MD. Position location is subject to change… more
- ManTech (Herndon, VA)
- …customer queries and escalating more complex issues to the appropriate Product Manager to assign Tier 2 / Tier 3 support . + Document potential bugs and ... (end users) with application installations, resolving queries via our desktop support solutions, and escalating serious issues...training practices of experienced Support Engineering staff ( Tier 1 and Tier 2 … more
- NuAxis Innovations (Falls Church, VA)
- …desk technicians shall be proficient in troubleshooting and resolving Tier 1 support issues via phone, email, remote desktop and on site. **Essential ... Install software for laptops and desktops. + Provide customer desktop support . Use remote desktop ...+ Associate's degree or equivalent, Bachelor's preferred + Two ( 2 ) or more years of direct experience in as… more
- Leidos (Alexandria, VA)
- …required to perform remote administration of servers located in offsite data centers. + Provide Tier 2 operations support and be able to rapidly distinguish ... **Description** Leidos is seeking a Citrix System Administrator to support a large enterprise IT contract for the DOD....problems. + Experience working as a Tier 2 system administrator: familiar with using desktop … more
- ManTech (Herndon, VA)
- …Bucket, Subversion, Zephyr) **Require** **d Qualifications** **:** + 4+ years desktop support experience and Microsoft Server Experience + 2 + years in a role ... system administration for the Jira ticketing system + Execute Tier 1 and 2 Help Desk activities...and document areas of process improvement or enhancement + Desktop troubleshooting, desktop support , migration… more