- IT Concepts (Washington, DC)
- …innovative individuals to join our team. IT Concepts is seeking an experienced and highly motivated Tier 2 Desktop Support Analyst to join our on-site IT ... infrastructure at the Department of Commerce. Key Responsibilities: + Provide exceptional Tier 2 desktop support to end-users, addressing hardware,… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …experience, and at least two ( 2 ) years' experience supporting all phases of desktop support to include software, hardware, and network related issues. + VIP ... Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop Specialist shall support the HR… more
- System One (Pikesville, MD)
- Tier 2 Network Installation Technician-ONSITE DC-Washington Must be US Citizen per client Responsibilities: We are seeking a Tier 2 Imaging Technician ... (Network Installation Technician) to join the End User Support Team for a federal customer in the DC...workstations, and related hardware in order to deliver required desktop service levels. Duties and Responsibilities: + Install, configure,… more
- CACI International (Washington, DC)
- VIP Support Specialist Tier 2 ...**These Qualifications Would be Nice to Have:** + HDI Desktop Support Technician + ITIL Foundation Certification ... * * CACI has an immediate opening for VIP Support Specialist ( Tier II), who will be...**More About the Role:** + Face-to-face VIP end-user technical support for desktop /laptop computers and mobile devices… more
- TAD PGS, Inc. (Laurel, MD)
- We have an outstanding Contract position for an IT Desktop Support Technicianto join a leading Company located inLaurel, MD. ** US Citizenship is required.** ... Must have at least 5 years of recent IT-related Tier 2 Enterprise technician work experience. +...for Windows (MCSE), Apple Certified Macintosh Technician (ACMT), HDI Support Analyst. + Have software experience with Desktop… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret ... of Travel: Local * * * As a **Deskside Support Technician ( Tier 2 ),** you...advanced troubleshooting to isolate and diagnose IT problems on desktop equipment and peripherals, including software and hardware. +… more
- Amentum (Washington, DC)
- …government contractor. _We are pipelining candidates for a future role._ You enjoy providing Tier 2 support while multitasking in a fast-paced environment ... Amentum is seeking ** Tier 2 ** **IT Support ...software + ServiceNow ticketing system experience + Experience with laptop/ desktop imaging and backups + Experience and knowledge related… more
- Link Solutions Inc (Frederick, MD)
- …MD. + Must be a US Citizen + Active DoD Security Clearance The PC Desktop Technician will support and manage the functionality and efficiency of desktop ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...of related peripherals. They will work as part of Tier 1 and 2 service teams to… more
- Leidos (Rockville, MD)
- …according to the systems in the environment. + Provide technical guidance to Tier 2 and Tier 3 support teams. + Performs systems maintenance tasks, such ... **Description** We are looking for a **Deskside Technician ( Tier 2 ).** Leidos, Inc. is seeking...technical representative to provide systems administrator and deskside technical support at our customer site, located in Rockville, MD.… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician, Tier 2 Clearance: Public Trust Status: Non-exempt Location: Onsite Responsibilities: + Daily client interface. + Representing ... + Addressing and correcting any hardware, software or connection issues. + Supporting Desktop and Laptop users and solves problems with Microsoft, Adobe, Roxio and… more
- CACI International (Stafford, VA)
- Senior Oracle EBS Techno-Functional - TIER III support Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None ... seeking an Oracle EBS Techno - Functional Consultant to support a Marine Corps Oracle E-Business Suite (EBS) based...troubleshoot, and correctly route Oracle application issues transferred to TIER III. + Create Change Requests as necessary for… more
- ManTech (Glen Burnie, MD)
- …or escalating the call or ticket to the appropriate queue/group for resolution ( Tier 2 , Account Administration, Mobile Support , Asset Management, Training ... for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Tier 1 Help Desk Support Services Specialist** to join our… more
- KBR (Springfield, VA)
- …Skills Requirements + Must have 2 or more years of experience providing desktop support in a Microsoft Windows Domain environment. + A thorough knowledge of ... 1 Service Desk Technician KBR is seeking a Tier 1 Service Desk Support Specialist to...government customers in the Washington Metropolitan Area. Provide technical support to organizations internal users of desktop … more
- CACI International (Washington, DC)
- …by Tier 1. If necessary, Tier 2 technicians will provide customer desktop support when required (eg, hardware failures). At Tier 2 , incident ... networks (WAN) and unified communication (UC) services. **More About the Role:** + Tier 2 - Provides more in-depth customer support and attempts to resolve… more
- Criterion Systems (Washington, DC)
- …by Tier 1. If necessary, Tier 2 technicians will provide customer desktop support when required (eg, hardware failures). At Tier 2 , incident ... success in Washington, DC or Reston, VA! Duties, Tasks & Responsibilities: + Tier 2 - Provides more in-depth customer support and attempts to resolve… more
- M. C. Dean (Annapolis Junction, MD)
- …networks + Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation as needed + Communicate with customers, ... **System Administrator 2 - Annapolis Junction, MD** ID **11110** Location...are not limited to: + Manage physical security system support to meet service level agreements + Analyze physical… more
- Belay Technologies (Laurel, MD)
- …devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution. Provides support ... or; + Microsoft Certified IT Professional -Windows Client (MCITP-Client) Desktop Support Tech on Windows 7 or;...+ Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and… more
- Zones LLC (Baltimore, MD)
- …vendor warranties. + Ability to perform final configuration tasks on customer premise . + 2 + years' experience with desktop hardware. + 2 + years' experience ... Field Services Technician - Level 2 Professional Services Baltimore, Maryland Salary: USD 38 - 40 Hourly Apply Description Position at Zones LLC. About Zones Zones… more
- General Dynamics Information Technology (Mclean, VA)
- …REQUIRED SKILLS AND DEMONSTRATED EXPERIENCE: + Demonstrated experience in providing Tier 1 and Tier 2 IT support on mission IT systems and networks on ... both technical and non-technical audiences. + Demonstrated experience in providing remote desktop support to resolve critical IT-related issues. + Demonstrated… more
- Stratus Solutions (Linthicum Heights, MD)
- …need to fulfill their true potential. A day in the life: Provides 24x7 Help Desk support as defined by first response/ Tier 1/Level 1 support . Provides phone ... users in the areas of e-mail, LAN/WAN, directories, standard desktop images and applications, COTS and GOTS applications. Serves...the Bachelor's Degree. Demonstrated experience of at least two ( 2 ) year shall be within the (Domain area). What… more