- Bering Straits Native Corporation (Washington, DC)
- …DC. The ideal candidate for this job will serve as a Security Administrator/ Tier 2 within the federal client's Security Operations Center. A highly-motivated ... Technical and Program Management Services, Information Technology, and Logistics Services and Support . BGS is currently seeking a Cyber Security Analyst for a… more
- George Washington University (Washington, DC)
- I. JOB OVERVIEW Job Description Summary: GW Information Technology (GW IT ) provides empowering tools and caring support for all members of The George Washington ... that include evening and/or weekend operation, and typically handles Tier I and Tier II requests by...practice and university policy; Provides assistance with AV and IT operations within the technology support centers;… more
- George Washington University (Washington, DC)
- …peripherals, etc.-Coordinates service requests including AV support and faculty technology training-Provide expert tier 2 and tier 3 support in a ... collaboration with both University stakeholders and external vendors.This experienced technical support position provides enhanced and complex technology support … more
- George Washington University (Washington, DC)
- …highly-ranked programs in the health and biomedical sciences. With dozens of top- tier residency programs, SMHS is a competitive and esteemed destination for medical ... the nation. This senior level position focuses on providing research program support and pre-award and post-award management on behalf of the Biochemistry… more
- Computer World Services (CWS)Corporation (Bethesda, MD)
- …(CBCP) or equivalent certification preferred Security Clearance * Public Trust Moderate ( Tier 2 ) Other (Travel, Work Environment, DoD 8570 Requirements, ... Information Technology (CIT) Operations Management Services (OMS) project. CIT requires support for information technology ( IT ) service monitoring and continuous… more
- Base-2 Solutions, LLC (Fort Meade, MD)
- …devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution. Provides support ... Base- 2 Solutions is looking for a system/network administrator...infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations,… more
- Base-2 Solutions, LLC (Fort Meade, MD)
- …and using IT systems. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provide support ... infrastructure and any processes related to these systems. Responsibilities: Provide support for implementation, troubleshooting and maintenance of IT systems… more
- Base-2 Solutions, LLC (Annapolis Junction, MD)
- …devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides ... Base- 2 Solutions is looking for a system administrator...infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations,… more
- Amentum (Washington, DC)
- Amentum is seeking ** Tier 2 ** ** IT Support Technicians**...Responsibilities: + Provide Tier 2 IT desk side and/or call center support ... pipelining candidates for a future role._ You enjoy providing Tier 2 support while multitasking...years of experience providing desk side and/or service desk IT support , specializing in troubleshooting end-user issues… more
- General Dynamics Information Technology (Mclean, VA)
- …SKILLS AND DEMONSTRATED EXPERIENCE: + Demonstrated experience in providing Tier 1 and Tier 2 IT support on mission IT systems and networks ... Specialist joining our team to provide Tier one and two mission IT support for all IT -related issues and requirements supporting IT services and… more
- General Dynamics Information Technology (Falls Church, VA)
- …bases, documentation, and training materials to improve overall support effectiveness. + Provide Tier 2 IT operations control support using ITSM ... IT Operations Specialist to provide timely and professional Tier II support to users. To be...**Required Technical Skills** **: IT experience supporting Tier 2 IT OPS.** **Certifications**… more
- General Dynamics Information Technology (Falls Church, VA)
- …AN IT OPERATIONS SPECIALIST WILL MAKE AN IMPACT:** + Provide Tier 2 IT operations control support using ITSM ticketing system such ServiceNow in ... IT Operations Specialist to provide timely and professional Tier II support to users. To be...**Required Technical Skills** : IT experience supporting Tier 2 IT OPS. +… more
- TAD PGS, Inc. (Laurel, MD)
- …as needed. Basic Hiring Criteria: + Must have at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess a Bachelor 's degree ... Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US...to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support… more
- IT Concepts (Washington, DC)
- …Concepts is seeking an experienced and highly motivated Tier 2 Desktop Support Analyst to join our on-site IT Managed Service Desk team. The ideal ... the Department of Commerce. Key Responsibilities: + Provide exceptional Tier 2 desktop support to...+ Minimum of 3 years of experience in desktop support or a similar IT support… more
- CACI International (Arlington, VA)
- IT Operations Manager ( Tier 1 / Tier 2 )...in the TOC received a standardized onboarding approach for Tier 1 & 2 service support . ... CACI is seeking an IT Operations Manager ( Tier 1 / Tier 2 )...service delivery process and procedures, recommending customer service and IT process support enhancements, researching and recommending… more
- General Dynamics Information Technology (Arlington, VA)
- …**How the Mobility/Service Desk Specialist will make an impact:** + Provide Tier 2 IT operations control support using ITSM ticketing system such ... Secret **Job Family:** Help Desk **Skills:** Customer Service,Help Desk Operations, IT Help Desk,ITIL Service Desk, IT Service Desk...centered Service Desk Specialist to provide timely and professional Tier I-II support to users. To be… more
- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support ...the customer to ensure productivity and provide resolution to IT issues that the end-users may have with existing ... of Travel: Local * * * As a **Deskside Support Technician ( Tier 2 ),** you.... + Performs advanced troubleshooting to isolate and diagnose IT problems on desktop equipment and peripherals, including software… more
- Red River (Arlington, VA)
- …**Essential Duties and Responsibilities:** + Lead and manage Tier 2 Helpdesk operations, providing day-to-day support by responding to, documenting, ... interactions with the user community into actionable IT support strategies. + Operate and maintain Tier 2 Tech Control Helpdesk functions in accordance… more
- CACI International (Washington, DC)
- VIP Support Specialist Tier 2 ... for desktop/laptop computers and mobile devices + Providing IT customer technical support on Microsoft operating ... of Travel: Local * * * CACI has an immediate opening for VIP Support Specialist ( Tier II), who will be responsible for ensuring an outstanding level of customer… more
- ManTech (Herndon, VA)
- …seeking a motivated, career and customer-oriented **Infrastructure and Platform Tier 2 Technical Team Lead** to provide unparalleled support to our customer ... AZ. **Responsibilities include but are not limited to:** + Oversee all Tier 2 operations for network infrastructure, platform, cloud, system, application,… more
