- George Washington University (Washington, DC)
- …center environment, with hours that include evening and/or weekend operation, and typically handles Tier I and Tier II requests by users. The position is ... authorization (RMA) documents for equipment troubleshooting and repair; Performs installation duties during audiovisual upgrade projects. This includes performing… more
- Computer World Services (CWS)Corporation (Washington, DC)
- …for the migration of feeds from Splunk to Cribl, on-boarding new feeds, and providing Tier 3 support. Working with vendors on open tickets as well as working in an ... cloud SaaS providers such as Zscaler, Okta, CrowdStrike, ServiceNow, Microsoft 365. Installation and configuration of the Datadog Agent and Datadog Synthetics Agent… more
- System One (Pikesville, MD)
- Tier 2 Network Installation Technician-ONSITE DC-Washington Must be US Citizen per client Responsibilities: We are seeking a Tier 2 Imaging ... Two ( 2 ) years of experience in the following areas: Installation , operation, and maintenance of Windows Infrastructure and connected devices. Additional… more
- CACI International (Washington, DC)
- Network Operations Center- Tier 2 - 2pm- Midnight Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... make a difference. **More about this role:** In our Tier 2 NOC Network role,...+ Support engineering designs data calls. + Support new/enhanced network implementation, installation , and technical refresh projects… more
- CACI International (Washington, DC)
- Network Operations (NOSC) Infrastructure Tier 1 Analyst Job...1 Analyst must be able to complete training their first 2 - 3 work weeks, Mon - Fri, 9:00 AM ... Travel: Local * * * CACI is seeking a Network Operations (NOSC) Infrastructure Tier 1 Analyst...WAN and LAN connectivity, routers, firewalls, and security. + Installation and support for remote access platforms such as… more
- Criterion Systems (Washington, DC)
- …communication (Voice, Video, and data), Video telecommunication, and Streaming services. As a Tier 2 Network Administrator, you will be challenged with ... + Support engineering design data calls + Support new/enhanced network implementation, installation , and technical refresh projects...(UC) technology, tools and services + Demonstrated experience providing Tier 2 support + Willing and able… more
- CACI International (Washington, DC)
- Tier 2 NOC Engineer (NOSC) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage ... an experienced Tier II NOC Engineer within a 24x7x365 enterprise network operations security center (NOSC) supporting a federal government customer. The Tier… more
- Amentum (Washington, DC)
- Amentum is seeking ** Tier 2 ** **IT Support Technicians** to join our team and support our **Washington, DC** customer. We are looking for team members who are ... contractor. _We are pipelining candidates for a future role._ You enjoy providing Tier 2 support while multitasking in a fast-paced environment and utilizing… more
- Leidos (Washington, DC)
- **Description** Leidos has an opportunity for a Tier 2 NOC Network Administrator to support our Intelligence Program. The ideal candidate will coordinate ... overall operations. + Support engineering design data calls. + Support new/enhanced network implementation, installation , and technical refresh projects within a… more
- CACI International (Washington, DC)
- …in the ticket. + Lead root cause analysis and suggest resolutions for network infrastructure problems. + Installation and support for remote access platforms ... NOSC Infrastructure Tier II Engineer Job Category: Information Technology Time... II NOC Engineer will be responsible for monitoring network dashboards, analyzing problems, troubleshooting escalated incidents, coordinating, and… more
- CACI International (Washington, DC)
- …area networks (WAN) and unified communication (UC) services. **More About the Role:** + Tier 2 - Provides more in-depth customer support and attempts to resolve ... Network Administrator- Tech Refresh Job Category: Information Technology Time...incidents that could not be resolved by Tier 1. If necessary, Tier 2… more
- Criterion Systems (Washington, DC)
- …customer's success in Washington, DC or Reston, VA! Duties, Tasks & Responsibilities: + Tier 2 - Provides more in-depth customer support and attempts to resolve ... incidents that could not be resolved by Tier 1. If necessary, Tier ...enterprise performance. + Making recommendations that enhance efficiencies for network monitoring, management, and overall operations. + Participating in… more
- Lumen (Annapolis, MD)
- …we digitally connect the world and shape the future. **The Role** The Network Engineer is responsible for analysis, design, installation , configuration, testing, ... including IP address schemes, routing/switching, segmentation, and security. + Serve as Tier III support to an enterprise network operations center through… more
- DarkStar Intelligence LLC (Annapolis Junction, MD)
- … devices, mobile devices, etc. + Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. + Provide ... System Administrator Level 2 Position Summary DarkStar Intelligence is seeking a System Administrator Level 2 to provide Cross Domain Service Solutions to over… more
- Orion Consortium (Columbia, MD)
- + The Hardware Technician 2 provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing ... and prepares specifications for hardware acquisitions. + Develops hardware installation schedules. + Prepares drawings documenting configuration changes at each… more
- Zones LLC (Baltimore, MD)
- …you will provide hardware/software/structure cabling technical service and support, installation , configuration, and problem resolution in a PC/ network ... Field Services Technician - Level 2 Professional Services Baltimore, Maryland Salary: USD 38...a comprehensive Benefits package While we're committed to providing top- tier solutions, we're just as committed to supporting our… more
- General Dynamics Information Technology (Suitland, MD)
- …problem resolution for all of the client/server/storage/ network devices, mobile devices, etc. * Provide Tier 1 , Tier 2 and Tier 3 problem ... and remote resolution support for trouble calls, and provide TIER 1, 2 /3 support of Unix/Windows workstations...of status to agency management and internal customers Provide Installation of PC hardware, Server hardware, and network… more
- NuAxis Innovations (Washington, DC)
- …problems. Must contribute to deliverables and performance metrics where applicable. The Tier II support is involved in resolving complex issues, however, under ... situations requiring increased workforce at Tier I, such as surges in...strong understanding of all layers of the OSI model, network devices and enterprise monitoring tools. Strong server and… more
- DCCA (Annapolis Junction, MD)
- … devices, mobile devices, etc. Provides Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems. Provides ... accessing and using IT systems . Provide Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems . Provide… more
- Kaizen Approach, Inc (Columbia, MD)
- …including mobile devices. It involves providing Tier 1 Help Desk and Tier 2 escalation support for problem identification, diagnosis, and resolution, while ... UNIX and Windows operating systems, installing software, and enhancing network components to improve performance and reliability. The position...to provide Tier 1 Help Desk and Tier 2 escalation support, demonstrating skills in… more
