- Novo Nordisk Inc. (West Lebanon, IN)
- …AV systems and server rooms, including the Manufacture network and other manufacturing systems . This position provides Tier 2 and 3 support, technical ... Train other staff and stakeholders, as needed IT Support Tier 2 and 3, including projects support:...resolution (including incident escalation and follow-up beyond the organization, Tier 4) Analyze complex computer systems , identify… more
- Merck & Co. (Durham, NC)
- …management processes.Actively lead the daily Tier 1 Process and participate in the Tier 2 , as requiredCoach the team to ensure work orders and inventory ... the selected individual must become proficient in the use of manufacturing systems and knowledgeable of site procedures to resolve process/equipment issues, minimize… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …engineering tasks, streamline processes and perform standard administration functions as needed. Provides Tier 2 and 3 support for AWS cloud issues. Follows IT ... and that stakeholders receive quality support services Develops and maintains systems , applications and infrastructure: Monitors system performance and capacity of… more
- Aequor (Tampa, FL)
- …quality standards. Perform troubleshooting to resolve or escalate to the appropriate Tier 2 teams. Research and resolve more complex Field/Scientific application ... able to speak and write in Spanish. Minimum of 2 years IT Help Desk experience. Experience with call...experience. Experience with call center telephony and ticket system software such as ServiceNow. Experience supporting applications running on… more
- Base-2 Solutions, LLC (Fort Meade, MD)
- …devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution. Provides support for ... Base- 2 Solutions is looking for a system/network administrator...virtual and storage environments; Linux, UNIX and Windows operating systems ; installs/loads operating system software , troubleshoots, maintains… more
- Base-2 Solutions, LLC (Fort Meade, MD)
- …and using IT systems . Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provide support to ... Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software , troubleshoot, maintain integrity… more
- NS International, Ltd. (Troy, MI)
- …in accordance to internal and industry standards (eg ASPICE, ISO26262, IATF 16949). 2 .35%Prepare status reports regarding the software validation plan and KPI ... of Nippon Seiki, located in Troy, MI, is a tier one supplier of instrument clusters and head-up display...as experience interfacing directly with customers.Experience working with embedded systems within software development life cycle and… more
- Fidelity TalentSource LLC (Boston, MA)
- …Global Security and Technology Group is seeking a motivated Principal Systems Engineer who has demonstrated experience delivering creative solutions to complex ... environment with exceptional compensation packages and industry leading benefits.As a Principal Systems Engineer, you will work as a leading member of the Fidelity… more
- Toyota Boshoku America, Inc (Erlanger, KY)
- …(5) years of experience implementing and maintaining manufacturing execution systems for a tier one automotive supplier.* 1 - 2 years of software ... Japanese, Spanish, or Portuguese would be helpful, but are not required. Computer/ Software :* Solid understanding of information systems and their effect on… more
- Dexian - DISYS (Garner, NC)
- …operationalize processes to facilitate knowledge transfer to other operational team members and Tier 2 . * Hardware Monitoring: Monitor the health and performance ... Provides consultative direction and technical advice relating to the Bank's operating systems , software , and hardware infrastructure. Supports all areas of… more
- Dexian - DISYS (Denver, CO)
- …Headquarters location.The IT Technician provides Tier 1 (first line support) and occasional Tier 2 support for the City staff by phone, in-person, email and ... software applications, and communicating devices for the entire organization.Scope of Responsibilities:Provides Tier 1 and occasional Tier 2 support to… more
- Bering Straits Native Corporation (Aberdeen, MD)
- …Technicians in the event that an incident or request cannot be resolved at the Tier 2 level.Troubleshoot and resolve user incidents and requests dealing with OPM ... Office 2007/2010, especially, Word, Excel and Outlook.Deploy hardware and software to fulfill user requests. Escalate tickets to ...Operating Procedures (SOP).Answer phone calls when directed by the Tier 2 Lead Manager during peak hours… more
- George Washington University (Washington, DC)
- …peripherals, etc.-Coordinates service requests including AV support and faculty technology training-Provide expert tier 2 and tier 3 support in a ... the diagnosis, maintenance, and repair of both hardware and software issues in a service environment with frequent interaction...include evening and/or weekend operation. This role typically handles Tier II or Tier III requests by… more
- Base-2 Solutions, LLC (Annapolis Junction, MD)
- …devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides ... Base- 2 Solutions is looking for a system administrator...resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software , troubleshoots,… more
- Hired by Matrix (Paramus, NJ)
- …for support as needed. Supervise the Tier 1 Deskside Support Analyst tasks. Provide Tier 2 level support to the Deskside Analyst and users from the office. ... Troubleshoot and resolve all issues related to computer hardware, operating systems , company-approved applications, and network connectivity. Working with 3rd party… more
- Metasys Technologies, Inc. (Greenwood Village, CO)
- …installations and 3 years Professional demeanor and appearance Self-starter Teamwork Tier 2 -3 technical support of Windows devices and software and 5 years ... Tier II support of hardware - software installs and 2 years Troubleshooting with... Systems (Cameras and Security Desktop PC) o Tier 2 support for Networking Devices including… more
- eXcell (Santa Clara, CA)
- …and equipment move under EC guidance BackUp / BAR Support: Escalate unresolved issues to Tier 2 or 3 specialist or client BaR contacts Coordinate tasks with ... Proactive walkthrough for failed hardware Physical audit of supported systems Proper disposal of hardware and media following client...there is a hardware problem or some type of software problem Proactive break / fix is based on… more
- Creative Financial Staffing (Greenfield, IN)
- …workflows between Network Administrators and Server Administrators. Further, serving as a tier 2 troubleshooting escalation to the Network Administrator team. ... be a crucial skill and highly valued. Understanding these systems architecture and software utilization is paramount...a wide range of tickets. Essential Job Functions NetAdmin Tier 2 escalation point. Design, configure, implement,… more
- Dexian - DISYS (Raleigh, NC)
- …operationalize processes to facilitate knowledge transfer to other operational team members and Tier 2 . *Manage and resolve incidents and problems related to the ... Provides consultative direction and technical advice relating to the Bank's operating systems , software , and hardware infrastructure. Supports all areas of… more
- Northeast Georgia Health System, Inc (Gainesville, GA)
- …escalates any readiness issues that cannot be resolved to a higher level Tiered Huddle ( Tier 2 or 3)Leads the team toward documented procedures and standard work ... in a related field (Computer Science, Business Analytics, Management Information Systems , Data Science)Minimum Experience: A minimum of 7 years experience with… more
