- Baltimore City Community College (Baltimore, MD)
- …trends and innovations in technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT Helpdesk ... Student Lab or assist in other areas of the college providing helpdesk support. Responsibilities/Duties Essential Functions: + Respond to clients' telephone calls… more
- Baltimore City Community College (Baltimore, MD)
- Description/Job Summary A Helpdesk Specialist II is responsible for: +...of Helpdesk Tier II or Tier III; + Three ( 3 ) ITIL knowledge and ... + Enter solutions for all service tickets into the helpdesk software application for inclusion in the knowledgebase. +...minimum of 8 years of experience working in a helpdesk environment; + Excellent communications - oral and written;… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir,...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members ... VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA...365 Certified: Modern Desktop Administrator Associate Certification required. + Secret clearance Tier 5 investigation required. Join our Talent… more
- BorderlessMind (TX)
- Job Title - Senior Helpdesk Specialist Duration - Long Term Work Mode- Hybrid/ WFO ( 3 days onsite per week) Work Location- Irving, Tx Position Summary: We ... tasks and troubleshooting more difficult issues. Plus, provide training to the Tier I technicians allowing growth in knowledge. PRINCIPAL DUTIES AND RESPONSIBILITIES… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …+ Preliminary Offers + Official Offers + Onboarding Comparable Roles: Helpdesk Technician, Technical Support Representative, Customer Support Specialist , Service ... Care Technician, Contact Center Technician, Customer Service Technician, Client Support Specialist , Call Center Support Agent, Helpdesk Support Analyst, Software… more
- City of New York (New York, NY)
- …Bureau of Business Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. ... York, and we collect and treat an average of 1. 3 billion gallons of wastewater per day. The New...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical… more
- New York State Civil Service (Albany, NY)
- …Network Services/Wide Area Network, L2 Network Operations Center (NOC), the Information Technology Specialist 2, SG-18, will serve as a Tier 2 Network technician ... Agency Information Technology Services, Office of Title Information Technology Specialist 2 (NY HELPs) - 4962 Occupational Category IT...including OpenNMS, Zenoss, etc.* Work on tickets opened by Tier 1 Helpdesk that are assigned to… more
- JPMorgan Chase (Newark, DE)
- Become a Discovery Operations Specialist in a top tier global eDiscovery team with an opportunity to collaborate with innovative eDiscovery professionals across ... fulfill litigation and regulatory needs. As an eDiscovery Operations Specialist - Assistant Vice President within the Legal Discovery...but not limited to tape operations areas/data centers and 3 rd parties, to manage various legal restoration and… more
- HCA Healthcare (Nashville, TN)
- …complete assigned tasks and prioritize assignments. **In this role you will:** + Provide helpdesk support ( Tier 2) and resolve complex problems that have not ... Company's PCs, printers and related equipment. A Technical Support Specialist 2 should be able to operate with moderate...3 years of on the job IT experience helpdesk , or deskside + Experience with ticketing systems +… more
- JPMorgan Chase (Tampa, FL)
- …you have found the right team! As a Client Service Associate - Escalation Manager ( Tier 3 ) in Payments, you will serve as the point of escalation for ... Access. + Provide direct support to the JPMorgan Access Support Help Desk specialist with complex questions or escalations through phones, emails, and chats. + Serve… more