- Competitive Range Solutions, LLC (Fort Meade, MD)
- …Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control to assist in ... government multi-contractor team. The skilled Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech...management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk … more
- Red River (Arlington, VA)
- …with the user community into actionable IT support strategies. + Operate and maintain Tier 2 Tech Control Helpdesk functions in accordance with DISAC ... the highest levels of management. + Proficiency in operating and maintaining Tier 2 Tech Control Helpdesk functions and familiarity with DISAC 310-175-9. +… more
- GCyber (Arlington, VA)
- GCyber is actively seeking an experienced Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee and enhance our help desk operations within a dynamic ... excellent leadership skills. As a Tier 2 Helpdesk Lead CAB Manager for Tech Control,... Control, you will: + Direct and oversee the Tier 2 Tech Control Helpdesk … more
- TEKsystems (Des Moines, IA)
- Description: Provides Tier 2 desktop support (telephone, deskside, remote) to users, operating systems (Windows and MacOS), email, standard end user applications, ... appropriate team when the incident cannot be resolved by Tier 2. - Basic technical understanding and a minimum...imaging of new systems, system deployment and refresh, and Tier 2 support of standard office computing equipment (PC's,… more
- TEKsystems (Albuquerque, NM)
- …both desktop and helpdesk duties. They would like someone with the tier 2 helpdesk support. * Up-to-date inventory/asset records * Organized and properly ... Windows 10, Desktop Top Skills Details: 4 years of helpdesk experience 3 years of desktop experience Additional Skills...not resolved remotely. Serve as a technical expert or tier 2 support in a help desk. Act as… more
- Cayuse Holdings (Pendleton, OR)
- …Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1162/ tier -1.0- helpdesk -specialist/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) ... Bases, Ranges, Airfields, and Logistics/Warehouse Management. The Service Desk Support Technician acts in a customer service capacity responding to customer requests… more
- TEKsystems (Owings Mills, MD)
- Description: This is a Tier 1 IT Helpdesk Technician role with our client. The technician will be supporting traders, analysts and high level executives. ... These individuals will be responsible for all standard IT helpdesk support duties (including internal and external calls). Additionally, the customer's busy season… more
- Insight Global (Tampa, FL)
- Job Description Insight Global's engineering client is looking for a Help desk Support technician that will provide Level 1 and 2 support sitting in Tampa, FL. You ... . Skills and Requirements * 1-3 years of experience in a helpdesk /desktop support role with an emphasis on phone support vs. email. *… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, ... seamless handover of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. + Strong… more
- Bozeman Health (Bozeman, MT)
- …a broad range of IT related questions and concerns. The IT Helpdesk Technician will escalate to the appropriate higher tier resource when unable to resolve ... Position Summary: The Information Technology Helpdesk Technician resolves internal and external user problems and ensures correct operation of personal… more
- McKinstry (Seattle, WA)
- **Technology Helpdesk Technician ** Location **WA - Seattle** Job Family **Technology Operations** Apply Now ... Opportunity with McKinstry** We are currently seeking a **Technology Helpdesk Technician ** to join our team as...otherwise, determine root cause, and resolve or escalate to Tier 2 + Provision, maintain and repair IBM compatible… more
- Baltimore City Community College (Baltimore, MD)
- …innovations in technology as well as BCCC's policies and procedures. IT Specialist I Helpdesk responds to, coordinates and resolves IT Helpdesk problem calls for ... Student Lab or assist in other areas of the college providing helpdesk support. Responsibilities/Duties Essential Functions: + Respond to clients' telephone calls… more
- Red River (Arlington, VA)
- …have a proven track record of supervising tech control employees and maintaining Tier 2 Tech Control Helpdesk functions in accordance with DISAC ... devices, network operation consoles, and circuits. + Operate and maintain Tier 2 Tech Control Helpdesk functions, adhering to DISAC 310-175-9 standards.… more
- BigBear.ai (Tysons Corner, VA)
- …and maintain a Government Security clearance. What you will do Provide Escalation/ Tier 3 support for helpdesk activities. Provide Complex technical support, ... Overview BigBear.ai is seeking a talented IT Technician who can support the company's need to...activities of Junior IT Staff. Oversee and monitor all Helpdesk tickets, making sure ticket flow, SLAs, and procedures… more
- Red River (Arlington, VA)
- …clear communication skills to effectively supervise tech control employees and maintain Tier 2 Tech Control Helpdesk functions. The ideal candidate will ... providing oral and written reports and updates. + Operate and maintain Tier 2 Tech Control Helpdesk functions in accordance with DISAC 310-175-9. +… more
- GCyber (Arlington, VA)
- …essential maintenance functions, adhering to industry best practices and ITSM standards. + Manage Tier 2 Tech Control Helpdesk functions, ensuring prompt and ... levels of management. + Demonstrated knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and familiarity with DISAC 310-175-9.… more
- Applied Statistics & Management Inc. (Temecula, CA)
- …+ Preliminary Offers + Official Offers + Onboarding Comparable Roles: Helpdesk Technician , Technical Support Representative, Customer Support Specialist, Service ... , Customer Service Technician , Client Support Specialist, Call Center Support Agent, Helpdesk Support Analyst, Software Support, etc. Powered by JazzHR more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …with the highest level of management. + Must have knowledge of operating and maintaining Tier 2 Tech Control Helpdesk . + Ability to provide technical ... and ensure compliance with security standards. + Oversee 24x7x365 Tier I and II maintenance support on all TCF...Demonstrate knowledge in maintaining the operational status of a Tech Control Facility + Knowledge of Tech … more
- City of New York (New York, NY)
- …Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the ... as well as remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical issues related to personal… more
- GCyber (Arlington, VA)
- …operations comply with DISAC 310-175-9 and other relevant regulations and standards. + Manage Tier 2 Tech Control Helpdesk functions, offering robust support ... to ensure the seamless operation and maintenance of our Tech Control facilities. As a Primary Technical Control Facility...you will: + Oversee the day-to-day operations of the Tech Control facility, ensuring all systems and equipment, including… more