- City of New York (New York, NY)
- …The Bureau of Business Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP ... ensure that DEP continues its tradition of delivering excellent service to the residents of New York City. The...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to resolve technical… more
- TEKsystems (Parsippany, NJ)
- Description: Our customer is seeking a Tier 1 IT Support Analyst to assist with the NOC and Service Desk. This candidate will be responsible for monitoring ... ticket cue, taking service desk calls and handling "smart hands" activities including...including hardware swaps, UPS troubleshooting and general network support. Service support calls from internal IT departments as well… more