- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support ...as Microsoft MCP or Novell CNE + 8570 Level II Certification, Sec+ ITILv4 Foundation minimum certification preferred. What ... of Travel Required: Up to 10% Type of Travel: Local * * * As a ** Deskside Support Technician ( Tier 2),** you will act as a model of customer service… more
- TEKsystems (Des Moines, IA)
- Description: Provides Tier 2 desktop support (telephone, deskside , remote) to users, operating systems (Windows and MacOS), email, standard end user ... includes imaging of new systems, system deployment and refresh, and Tier 2 support of standard office computing equipment (PC's, laptops, tablets, printers), PC… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Location: Onsite Responsibilities: + ... Answer calls coming into the Tier 1 Help Desk by the third ring. +...for every call answered. + Ability to provide Mobile Support , adding and deleting users to the client network… more
- ManTech (Vienna, VA)
- …and demands. + Analyzing, troubleshooting, designing, and implementing fixes without escalating to Tier 3 support . + Providing basic user training in support ... and demands. + Analyzing, troubleshooting, designing, and implementing fixes without escalating to Tier 3 support . + Providing basic user training in support… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …by the RNEC during duty hours are responded via email, phone call, or deskside support within Service Level Agreements (SLAs). + Provide troubleshooting and ... support the DEVCOM HQ CIO G6 Mission Support Center (MSC). This role provides above baseline/ Tier...maintain a DoD Secret Security Clearance. + IAT Level II Certification per DoD Directive 8140 (CompTIA Security+ CE,… more
- ManTech (Mclean, VA)
- …IT Support Officer (EITSO) to serve on a team of IT support professionals responsible for incident response, deskside service, and project management. Teams ... Analyzing, troubleshooting, designing, and implementing fixes without escalating to Tier 3 support + Providing basic user...+ Experience with data transfer services + IAT Level II certification. + Experience with ServiceNow ITSM & ITBM.… more