- Stanford University (Stanford, CA)
- …the Tier 3 day-to-day operations of Unified Communications (Cisco CUCM, SME, Unity, UCCE , Verint WFM/Call Recording, VoIP Networking, and more) for Stanford ... Contact Center Operations Engineer **Business Affairs: University IT (UIT), Stanford, California,...v7+ environment. + Demonstrate TIER 3 troubleshooting expertise with UCCE /Finesse/Device agent issues that include onsite and remote… more