- Novo Nordisk Inc. (Plainsboro, NJ)
- …and loyalty. Serves as a lead and strategist for the customer segmentation; ensuring brand/portfolio alignment. Gains alignment and partners with brand ... testing new/future opportunities. Relationships This position reports into the Sr. Director , Omnichannel Engagement and is responsible for managing the Consumer… more
- CIRCOR International, Inc (Warren, MA)
- …changes to the aftermarket team and execute the transformation on an accelerated timeline.With " voice of the customer " as the guiding principle of the position, ... envious range of both centrifugal and positive displacement technologies.Job Title: Director of Aftermarket & Services Location: Warren, MAPosition SummaryThe … more
- Fidelity TalentSource LLC (Boston, MA)
- …incentive plans, and support formal plan governance and oversight activities. Represent the voice of the customer in the design of enterprise-wide pay programs ... Job Description:As a Director of Compensation at Fidelity, you will lead...diverse suite of Fidelity s business and support groups.The Director of Compensation is a subject matter expert on… more
- Windstream (CT)
- …Kinetic, Windstream offers bundled services, including premium broadband, security solutions, voice , and digital TV to consumers through an enhanced fiber network. ... Role: **Position is based in the Northeast United States** The Account Development Director will focus on business development, by selling Windstream's full suite of… more
- Fidelity TalentSource LLC (Boston, MA)
- …for creativity and help guide customers through moments of decision as a Director , UX Content Strategy. Create experiences for the Fidelity mobile application from ... executions. Ideate, design, and refine flows that solve critical customer problems while collaborating with Design and Research teams....Design and Research teams. Focus on keeping the customers voice front and center while leading the UX content… more
- Fidelity TalentSource LLC (Boston, MA)
- …you like to help shape the future of Fidelity s Personal Investment (PI) customer engagement using your expertise in building enterprise scale customer data ... Enterprise Architecture team. Our technology powers consistent cross channel customer engagement across the entire customer lifecycle...our associates and customers in our mobile, web, and voice platforms as well as our Investor Centers. You… more
- Careerbuilder-US (Detroit, MI)
- Regional Director - Dollar Tree - Detroit, MIPosition Summary:Grow the business and profitability through solid operational execution of company programs. Plan for ... business reviews and expense containment.Follow up on all communication, voice mail, e-mail, and paper mail in a timely...and the field team.Ensure that a high level of customer service to both internal & external customers is… more
- FirstEnergy Corp (Akron, OH)
- …- including Transport-WAN (Wide Area Network), Data Network-LAN (Local Area Networks), Voice & Video Operations, Fiber Networks, Data Center networks, and external ... LAN (802.11x) networks, data center networks (Nexus, PODs, etc.), voice & video services (VoIP, PBX, voice ...system events, data center operations, and printing of FE customer electric bills. - Provides sponsorship and oversight of… more
- GXO (High Point, NC)
- …day:Establish a strategic direction for achieving account penetration and delivering plansUtilize a Voice of Customer (VoC) methodology to manage the customer ... level with a rapidly expanding global company? As the Director , Account Management, you will be responsible for managing...Account Management, you will be responsible for managing the customer experience within the company, as well as leading… more
- Windstream (AR)
- …Kinetic, Windstream offers bundled services, including premium broadband, security solutions, voice , and digital TV to consumers through an enhanced fiber network. ... of assigned accounts and new logo targets. Drive team focus on customer retention (through securing long-term contracts), profitable growth of existing revenue… more
- Franklin Energy (New York, NY)
- …the whole effort, or 2) as a supporter of the champion who contribute the voice of the customer (what does the client want).Represent the company to existing ... and perspective utility clients, energy efficiency organizations, and other firms in our industry (partners and competitors).Build relationships with industry firms and technology partners for joint bidding opportunities.Score incoming RFPs and assist in… more
- Windstream (Madison, WI)
- …internal resources across the Strategic Accounts program. You will report to a Senior Director , Customer Success. Do You Have? The ability to partner and ... Kinetic, Windstream offers bundled services, including premium broadband, security solutions, voice , and digital TV to consumers through an enhanced fiber network.… more
- Windstream (MD)
- …Kinetic, Windstream offers bundled services, including premium broadband, security solutions, voice , and digital TV to consumers through an enhanced fiber network. ... geographic base of customers. Our goal is to increase wallet share, increase customer satisfaction with Windstream, reduce churn, and increase our customer base… more
- Valmont Industries, Inc. (Omaha, NE)
- …and maintains skills in motivating, training, time management, negotiation, and moreProvides Voice of the Customer feedback and drives continuous improvement ... achievement of in-territory revenue goals by sales rep organization, product, and customer . Will lead the development and promotion of knowledge, acceptance, and use… more
- Valmont Industries, Inc. (TX)
- …areaMaintains skills in motivating, training, time management, negotiation, and moreProvides Voice of the Customer feedbackSupports new product launchesMaintains ... promoting product knowledge and acceptance, building key relationships, and strategizing customer projects. The ideal candidate has expertise in short-span bridge… more
- Northeast Georgia Health System, Inc (Braselton, GA)
- …that support the strategic direction. Provides Respiratory involvement and support for VOICE and the NDNQI quality teams including supporting team members in their ... actions)Ability to communicate effectively. Good written and oral communication skills. Customer service abilities including effective listening skills to resolve… more
- Vivint (Lehi, UT)
- Job Description Overview: As a Voice of Customer Director , you will play a pivotal role in managing the Net Promoter System (NPS) and ensuring the continuous ... and outer loop. You will be responsible for gathering customer feedback both positive and negative, analyzing it, and...it, and driving actionable insights that lead to enhanced customer experiences. This role will manage the Net Promoter… more
- BMO Financial Group (IL)
- …great customer experience (CE) are among BMO's strategic priorities. Reporting to the Director , Voice of Customer & Customer Loyalty, the Senior ... sampling, data integrity, and program design. + Supports the enterprise Customer Experience Program across multiple lines of business (LOB) including Personal… more
- Travelers Insurance Company (Hartford, CT)
- …the future state to make every interaction a competitive advantage. As a Sr Director , Experience Management - Voice of Agent Experience Research, you will own ... you do and where you do it. **Job Category** Customer Experience **Compensation Overview** The annual base salary range...the development of a robust Voice of Agent (VOA) strategy, contribute data and insight… more
- Aveanna (Atlanta, GA)
- Network, Voice and Collaboration Manager ApplyRefer a FriendBack Job Details Requisition #: 193843 Location: Atlanta, GA 30339 Category: Business Operations Salary: ... year Position Details Position Overview Under direct supervision of the Sr. Director , IT Operations and Logistics, responsible for overseeing and managing all… more
