- College of American Pathologists (Northfield, IL)
- …compensation and benefits package, 401K, and more Brief Description The Contact Center Agent is responsible for: + Providing front line service to CAP customers and ... Specific Duties Primary duties and responsibilities of the Contact Center Agent : + Receive, investigate, and resolve customer inquiries originating from phone,… more
- State of Georgia (Fulton County, GA)
- Customer Service Agent I Georgia - Fulton - Atlanta (https://careers.georgia.gov/jobs/50216/other-jobs-matching/location-only) Hot ... is currently hiring for the following position: Customer Care Agent (Call Center) Salary is $40,600 Job Summary Under...the general public via telephone, e-mail, fax, or online chat sessions. + Respond to incoming calls regarding, but… more
- ManpowerGroup (Charlotte, NC)
- **Bilingual** **PATIENT PORTAL AGENT (REMOTE)** **DESCRIPTION** Epic MyChart is a robust patient portal that allows healthcare patients to easily view their upcoming ... as many other features. A Bilgual MyChart Help Desk Agent will assist patients with questions regarding navigation through...across multiple modalities including phone, email, voice mail and chat . + Average eight (8) calls per hour **Required… more
- TEKsystems (Winter Park, FL)
- …& Technology Department by answering phone calls, responding to cases/tickets, emails, chat messages, etc. Tier 1 Support Specialists also meet with End-Users ... basic computer setup, customization and preferences, software installation, various web browsers, etc.. - Must be able to work...upload speeds. - When working remotely, the Tech Support Agent must have a quiet and private place to… more
- CACI International (Arlington, VA)
- …for CISA users submitting inquiries and issues via multiple channels, including phone, web chat , email, and ticketing + Demonstrate sound customer service and ... Technical Operations Center Service Desk Agent - Night Shift Job Category: Information Technology...The Technology Operations Center (TOC) Service Desk service desk agent provides mid-level support for an Information Technology (IT)… more
- CACI International (Arlington, VA)
- …for CISA users submitting inquiries and issues via multiple channels, including phone, web chat , email, and ticketing. + Demonstrate sound customer service and ... Technical Operations Center Service Desk Agent - Day Shift Job Category: Information Technology...* * The Technical Operations Center (TOC) Service Desk Agent provides mid-level support for an Information Technology (IT)… more
- U-Haul (Phoenix, AZ)
- …receiving inbound calls and making outbound calls and interacting with the customer via chat to explain and/or obtain the required information to rent. At the same ... you will be helping multiple customers digitally or via chat . Must be included in your application in order...microphone - adapters are not acceptable. + Have a web cam for use interacting with your manager. Not… more
- TEKsystems (Winter Park, FL)
- …engage with End-Users by answering phone calls, responding to cases/tickets, emails, chat messages, etc. Tier 1 Support Specialists also meet with End-Users ... basic computer setup, customization and preferences, software installation, various web browsers, etc.. - Must be able to work...upload speeds. - When working remotely, the Tech Support Agent must have a quiet and private place to… more
- General Dynamics Information Technology (New Orleans, LA)
- …software systems and applications via multiple support channels including phone, email, chat sessions, web forms, and other communications methods available + ... you will provide support through a variety of methods including phone, email, chat , and enterprise ITSM. **RESPONSIBILITIES** _A day in the life of a Help… more
- General Dynamics Information Technology (Bossier City, LA)
- …software systems and applications via multiple support channels including phone, email, chat sessions, web forms, and other communications methods available + ... information and alternative solutions through a variety of methods including phone, email, chat , and enterprise ITSM. In this role, a typical day will include: +… more
- Honeywell (Atlanta, GA)
- …Honeywell Corporate IT projects for Digital Chat Assistant (chatbot) and Live Chat experience within web and eCommerce tools + Communicate to stakeholders ... scope will be focused on supporting AI automation and Chat experience solution delivery for Customer Experience teams within...for optimizing and driving the end user (customer and agent ) experience by authoring detailed requirements, as well as… more
- ServiceNow, Inc. (Santa Clara, CA)
- …service and support for their external customers through communication channels such as web , email, chat , telephone, and social media. Our engineers are focused ... to have:** + Experience with Contact Center as a Service (CCaaS), Virual Agent , Chat and Messaging functionality PJ23 For positions in the Bay Area, we offer… more
- AAA Mid Atlantic (Forks, WA)
- …addition, AAA Travel Advisors also: + Serve Members/non-Members through telephone, email, and web chat channels by selling and servicing all domestic and ... Answers and accurately processes incoming telephone calls, e-mails, and web chat sessions related to AAA travel...Eighteen (18) months experience as a full-service Leisure Travel Agent + Experience with domestic and international travel. +… more
- Ford Motor Company (Dearborn, MI)
- …join Ford's Global Contact Center DevOps team. This team supports the agent experience, using Dynamics 365 Customer Service Enterprise, by deploying application ... the MS Dynamics CRM 365 solutions, Azure Logic apps, Web API, Function Apps, Power Apps, and Power Automate...ADX Studio Portal/ Power App Portal, Cafex Live Assist Chat , Omnichannel SMS/ Chat , Twilio SMS, Cisco B&S… more
- Vagaro (Pleasanton, CA)
- …customers, Vagaro might be looking for you! The Vagaro Technical Support Agent position requires excellent troubleshooting and communication skills via phone, ... chat , and email. You will ensure a high level of...features and functions within the Vagaro Platform. The TS agent will be the initial point of escalation for the… more
- Aspen Dental (Springfield, IL)
- …natural conversational experiences to enhance customer experiences via IVR and chat -based continuously. You would use web -based diagramming applications allowing ... those gaps. + Process quality checks on IVR and chat use cases, validating the flow of conversation for...creating operational efficiencies. + Provides daily, weekly, and monthly agent reporting. + Assists with any additional ad hoc… more
- CUNY (New York, NY)
- …full specification is available on our web site at http://www.cuny.edu/about/administration/offices/ohrm/hros/classification/ccsjobs.html **CONTRACT TITLE** Computer ... as well as assist and support colleagues, via virtual agent technology through Microsoft Teams integration, the ServiceNow Portal,...+ Performs research into key integrations, such as SSO, Chat , AI, etc., solutions required for success to maintain… more
- City and County of San Francisco (San Francisco, CA)
- …+ Teams Phone System + Meetings & Audio Conferencing + Messaging Apps ( Chat /Channels) + Teams Security & Compliance + AudioCodes VoIP Systems + VoIP Desktop ... - identity and endpoint security + Cybersecurity Technologies + Endpoint Security agent /client deployment + Remediation of detected events as assigned + E-mail… more
- Microsoft Corporation (Redmond, WA)
- …working on Artificial Intelligence (AI) integrations into Skype, such as Copilot, a conversational agent powered by GPT-4 that can chat with users on various ... engineering that created VoIP, Skype has grown ubiquitous across almost all major desktop, web and mobile platforms. We are looking to hire a Skype Software Engineer… more
- 2-10 Home Buyers Warranty (Aurora, CO)
- …home warranty products and services via Inbound phone calls, email, and chat + Achieve established monthly goals including sales, options, calls handled and ... + Follow up on department reports, contact information, and missing enrollment/ agent information to ensure data entry/integrity + Obtain extensive knowledge of… more