- Stellantis Financial (Houston, TX)
- …Analyst /WFM is responsible for managing the Dialer system and Workforce Management to ensure that all call centers operate effectively and efficiently. ... Utilize expertise in Genesys Cloud CX and other dialer systems for efficient call management and system optimization. Analyze historical call data… more
- Ascendion (Durham, NC)
- …transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion ... best at Ascendion. About the Role: Job Title: Data Analyst Key Responsibilities: In this role, you'll be helping...and 1 floating holiday per calendar year] [Ascendion Learning Management System] Want to change the world? Let us… more
- Fidelity TalentSource LLC (Merrimack, NH)
- Cyberthreat Intelligence Analyst Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently ... sourcing for a Cyberthreat Intelligence Analyst to work at Fidelity in Merrimack, NH! The...in the reporting of status of cyber events to management and stakeholders The Team Be part of an… more
- Fidelity TalentSource LLC (Boston, MA)
- Senior Data Analyst The Role Fidelity Labs is seeking a Senior Data Analyst to define and complete a series of data governance and analysis-related activities ... associated with our Data Aggregation product. Specifically, the analyst will focus on crafting a data catalog, building a series of data quality rules, handling data… more
- Fidelity TalentSource LLC (Smithfield, RI)
- …Bachelor s degree (or foreign education equivalent) in Systems Management , Computer Science, Engineering, Information Technology, Information Systems, Economics, ... related field and three (3) years of experience as a Senior Systems Analyst (or closely related occupation) performing systems analysis on Web applications in a… more
- Fidelity TalentSource LLC (Smithfield, RI)
- …role at Fidelity Investments! We are currently sourcing for a Senior Systems Analyst to work at Fidelity Investments. The Role The Digital Marketing Team, within ... Business Enablement Technology (FIBET), is seeking a skillful, upbeat Systems Analyst . This role requires a self-starter who can champion collaboration and… more
- Fidelity TalentSource LLC (Westlake, TX)
- …temporary role at Fidelity Investments. We are currently sourcing for an Associate Compliance Analyst to work in Westlake, TX! The Role As an Associate Compliance ... Analyst , you will be responsible for providing support to...and quality You possess excellent organizational, operations, and process management skills You can handle multiple tasks and priorities… more
- U of C NORC (Chicago, IL)
- …the University of Chicago, a world leader in research excellence. The Sr Analyst , Panel Operations, working closely with Panel management , has significant ... involvement in a broad range of critical management functions, including productivity analysis and reporting, survey data processing and reporting, quality… more
- Fidelity TalentSource LLC (Merrimack, NH)
- …role at Fidelity Investments. We are currently sourcing for a Mainframe Programmer/ Analyst to work in Fidelity's Brokerage Technology Group in Merrimack, NH, Durham ... environment for efficient performance and uptime Collaborating with peers and management on process improvement ideas, policy and procedure enhancements, and… more
- Credit Acceptance Corporation (Atlanta, GA)
- …dealership ratings, monitoring collection scores or credit scores, or credit risk management (Associate/Mid Level)3+ years' experience in call center analytics ... work environment and Great Place to Work culture!As an Implemented Solutions Analyst within Loan Servicing Analytics, you will be responsible for developing and… more
- FirstEnergy Corp (Wadsworth, OH)
- …Ohio area as needed (a few times per year). The Cyber Incident Response Analyst works closely with the security operations center and other cyber security teams to ... cyber-adjacent security issues in a dynamic, 24/7 environment with a rotating on- call component - Execute incident response plans to address threats and incidents,… more
- FirstEnergy Corp (Akron, OH)
- …the broad configuration, administration, support, and enhancement of FE's Outage Management software. This includes the OMS Dashboard, other custom applications, ... according to FE standards - Follow core IT Change Management and SOx processes - Provide insight into application...willingness to work flexible hours and be available for call -in and after-hours support (7x24 operations) when needed. This… more
- FastTek Global (Warren, MI)
- …and communicating from a Global Contact Center perspective. This role will utilize workforce management tools and reporting to make decisions regarding staff ... of the job. . The Global Command Center Coordinator is an extension of typical workforce management , with an emphasis on staff management . . This role… more
- FastTek Global (Warren, MI)
- …and communicating from a Global Contact Center perspective. This role will utilize workforce management tools and reporting to make decisions regarding staff ... function of the job. The Global Command Center Coordinator is an extension of typical workforce management , with an emphasis on staff management . This role… more
- Leidos (Indianapolis, IN)
- …from 11:30 am - 8:00 pm ET **As a Workforce Management Analyst , you will:** + Provide ongoing Call Center operational analysis, advance planning, and ... **Description** Our Leidos team is looking for a Workforce Management Analyst to...additional relevant experience in lieu of a degree + Call Management System experience + Ability to… more
- Rapid Response (Henderson, NV)
- Workforce Management Analyst (On Site) Department: Business Operations Location: Henderson, NV START YOUR APPLICATION ... backbone for thousands of alarm companies across the country. Workforce Management Analyst Role Summary...team in analyzing all operator handled event trends, including alarm/ call volume, alarm/ call patterns, staff productivity, and… more
- USAA (San Antonio, TX)
- …of what makes us so special! **The Opportunity** **The Opportunity** As a dedicated ** Workforce Management Analyst Senior (Real-Time** ), you will be ... (ex. daily staff requirements, schedule efficiency, and time off). ** Workforce Management Analyst Senior (Real-Time)**...processes and data to ensure effective integration with strategic call center suppliers. This role also, monitors the … more
- State of Colorado (CO)
- Workforce Analyst Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4489078) Apply Workforce Analyst Salary $76,056.00 - $94,500.00 ... the unit is responsible for compilation and maintenance of management and fiscal information necessary to ensure program integrity...economic development operations in the 51 rural counties. The Workforce Analyst serves as a vital link… more
- Paylocity (Schaumburg, IL)
- …the way others see Paylocity. Launch your career with us! Position Overview The Workforce Management Analyst administers the Workforce Management ... and skills + Responsible for daily, weekly, and monthly call center reports which highlight call center...+ 3 years of contact center experience analytics or workforce management . + Experience with standard WFM… more
- AmeriHealth Caritas (Philadelphia, PA)
- ** Workforce Management Capacity Analyst ** Location: Philadelphia, PA Primary Job Function: Operations ID**: 34227 Your career starts now. We are looking for ... it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other… more
