- State of Georgia (Atlanta, GA)
- Under broad supervision, the Quality Assurance Analyst is responsible for collecting, analyzing, and interpreting data related to contact center operations. ... indicators (KPIs) to assess the efficiency and effectiveness of the contact center . Research and resolves program issues and inquiries. Performs other duties as… more
- JPS Health Network (Azle, TX)
- …recommendations to increase efficiency and staff strategies that support multi-skilled customer call center to direct leader. Runs reports and provides data ... of the network. Our goal is to provide high quality , compassionate clinical care for every patient, every time....6 plus months of experience working in or supporting call center operations. 6 months of workforce… more
- State Of California (Rancho Cordova, CA)
- …of a Staff Services Manager II (SSM II), the Research Data Analyst II (RDA II) independently designs and implements research methodologies, performs complex ... find the Minimum Requirements in the Class Specification. RESEARCH DATA ANALYST II Additional Documents Job Application Package Checklist Duty Statement Position… more
- Village Care (New York, NY)
- …claim issues. Answers phone calls from members, pharmacies and providers when the call center needs assistance. Develops training materials and trains new hires ... Pharmacy Tech Monitoring Analyst Bilingual - Chinese VillageCare 120 Broadway, New...to this role. Some responsibilities will include: Perform monthly quality monitoring of pharmacy requests and phone calls. Review… more
- AdventHealth (Altamonte Springs, FL)
- …and supports systems in a 24/7 distributed enterprise client/server data center operations environment utilizing multiple technologies . Guides team in implementing ... approved changes and projects within the data center , enforcing data center operational standards and processes as well as maintaining daily operating records… more
- Nature Careers (Memphis, TN)
- The Senior Bioinformatics Analyst is responsible for developing, improving, modifying, and operating data analysis pipelines with minimal supervision. Develops ... (HMI) at St Jude Children's Research Hospital is looking for a Senior Bioinformatics Analyst to develop tools and perform analysis of microbial and host omics data,… more
- Ventura County, CA (Ventura, CA)
- Salary : $99,690.79 - $155,074.56 Annually Location : Ventura County Government Center , CA Job Type: Full-Time Regular Job Number: 0946HCA-24AE (KCR) Department: ... climate. The beauty and weather combined with a wonderful quality of life are among the many reasons our...are among the many reasons our residents choose to call Ventura County "home." Ventura County is a "general… more
- Planet Fitness (Hampton, NH)
- …mission has always been to enhance people's lives by providing a high- quality fitness experience in a welcoming, non-intimidating environment. And we're proud of ... and guide data consumers toward an optimal solution while developing and delivering quality work products. This position is based out of our Hampton, NH office… more
- Tailored Management (Hartford, CT)
- …this ever-growing, deeply caring, and collaborative healthcare industry leader today! Intake Call notes: - Training/ramp up period onsite for 1-2 weeks, followed by ... medical claim forms and Explanation of Benefits is required. Aka - Medical Claim Analyst . Knowledge and understanding of Medical coding is a plus. The incumbent will… more
- First Interstate BancSystem (Fort Collins, CO)
- …401(k) retirement plan with a 6% match. The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities ... Drives financial performance through profitable revenue and growth, and quality credit. ESSENTIAL DUTIES AND RESPONSIBILITIES Achieves individual annual production… more
- Amalgamated Bank (New York, NY)
- We are looking for an engaging Call Center Trainer/ Quality Assurance Analyst to join our growing Call Center . In this role, you'll be responsible ... center to be successful. To ensure success as a Call Center Trainer/ Quality Assurance Analyst , you should have excellent knowledge of Call … more
- Houston Methodist (Katy, TX)
- At Houston Methodist, the Business Analyst is responsible for facilitating within the organization, acting as a bridge between the client, stakeholders and assigned ... team. The Business Analyst is assigned to projects of intermediate complexity and...Analysis includes but is not limited to financial analysis, quality assurance, organizational development, testing, training, and documentation development.… more
- WSP USA (Costa Mesa, CA)
- WSP is currently initiating a search for a full time **Workforce Management Analyst - Call Center ** for our **Costa Mesa, CA** office! **_This is an in ... client metric requirements and required staff service levels are achieved + Manage call center reports utilizing WFM programs and ensure accuracy and… more
- University of Pennsylvania (Philadelphia, PA)
- …health and wellness programs and resources, and much more. Posted Job Title Quality Assurance Analyst (Regulatory) CVPF ( Center for Cellular Immunotherapy) ... variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers...Job Profile Title Research Coordinator Job Description Summary The Quality Assurance Analyst will work within the… more
- Houston Methodist (Katy, TX)
- …below) in lieu of degree **WORK EXPERIENCE** + Five years of experience in a call center operation to include three years in a workforce management analyst ... tools) + Previous blended (voice, email, and chat) Contact Center quality quantification experience preferred + Bilingual...meet established objectives + Ability to work in a call center production environment, or comparable magnitude,… more
- Robert Half (Blue Ash, OH)
- … LOCATION AMERICAS DELIVERY CENTER ADDITIONAL LOCATION(S) JOB DESCRIPTION Americas Delivery Center Analyst - Finance and Accounting Are You Ready to Live ... Center is seeking a Finance and Accounting Experienced Analyst to join our growing team. Embracing Protiviti's vision...Analyst or Pod Lead. + Ensuring timely and quality completion of project deliverables within assigned project phases… more
- Robert Half (Blue Ash, OH)
- JOB REQUISITION Americas Delivery Center (Technology) Analyst LOCATION AMERICAS DELIVERY CENTER ADDITIONAL LOCATION(S) JOB DESCRIPTION Are You Ready to Live ... destinations. WHERE WE NEED YOU The Protiviti Americas Delivery Center is seeking a Business Technology Analyst ...Analyst or Pod Lead. + Ensuring timely and quality completion of project deliverables within assigned project phases.… more
- Robert Half (OH)
- JOB REQUISITION Americas Delivery Center Analyst -Financial Crimes Compliance LOCATION AMERICAS DELIVERY CENTER ADDITIONAL LOCATION(S) JOB DESCRIPTION Are You ... place. WHERE WE NEED YOU The Protiviti Americas Delivery Center is seeking a Financial Crimes Compliance Analyst...Analyst or Pod Lead. + Ensuring timely and quality completion of project deliverables within assigned project phases.… more
- Georgetown Univerisity (Washington, DC)
- …difference in the world. Requirements Georgetown University's Lombardi Comprehensive Cancer Center , part of Georgetown University Medical Center ... cure cancers by linking scientific discovery, expert and compassionate patient care, quality education and partnership with the community - guided by the principle… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Senior (Sr.) Financial Analyst position is responsible for maintaining and performing complex data analysis related to the clinical or ... assigned entity or hospital and/or contractual relationship. The Sr. Financial Analyst is also responsible for independently compiling and reporting information as… more
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