- InterSources, Inc. (Long Island City, NY)
- Title: Transportation Call Center Admin Location: 44-36 Vernon Blvd, 6th Floor, Long Island City, NY 11101 Department: NYC DOE - Office of Pupil Transportation ... and vehicles, ensuring accurate tracking and reporting. Provide support in employee workforce management . Respond to and manage incidents, ensuring documentation… more
- Universities of Wisconsin (Kenosha, WI)
- …internal application process. Position Title: Academic Advisor - Advising & Career Center Job Category: Academic Staff Employment Type: Regular Job Profile: Academic ... courses like freshman seminar or career exploration. *Apply a proactive case management strategy to engage students who require additional guidance and support… more
- Small Business Administration (Buffalo, NY)
- …operations of a financial organization/program or a customer service call center ; and Supervising a large, diverse fluctuating workforce and making ... and evaluating the functions of the CSC, the national OCA loan program customer service/ call center . Duties Help As a Program Manager (Deputy Director) at the… more
- University of Wisconsin-Milwaukee (Milwaukee, WI)
- …approval by the Higher Learning Commission. The Director of the UWM University Center (s) has the primary responsibility to develop and manage any planned and current ... as appropriate. Approximately 50% of the Director's time will be devoted to Center development and oversight, and the remaining 50% to advising and counseling… more
- Bluffton SC (Durham, NC)
- …and luxury accommodations. serves as the town's commercial and cultural center , featuring boutiques, galleries, antique shops, and artisan stores. The Bluffton ... full- and part-time employees. With new stations planned, the workforce is expected to grow by 12 to 15...training. The next Fire Chief must possess strong financial management skills to support the Bluffton Township Fire District's… more
- Universities of Wisconsin (Platteville, WI)
- …preparation, service, and breakdown of meals, while actively coordinating with management , team members, and customers to maintain efficient and effective service. ... Key responsibilities include shift planning, food and labor cost management , inventory control, and maintaining proper sanitation standards. This position requires… more
- Universities of Wisconsin (Green Bay, WI)
- …student success and belonging by leading intern programs, supporting Pride Center programming at all UW-Green Bay Campus locations, and facilitating campus-wide ... training and/or development programs Knowledge and experience with learning management systems, e-learning tools and other training technologies Proficiency in… more
- Toma Inc. (San Francisco, CA)
- About Toma Toma is the automotive industry's leading agentic AI workforce , starting with voice AI agents for sales and service call operations. Our voice AI ... and enabling the CEO to focus on what matters most. You'll sit at the center of product, GTM, people, and finance, helping lead the company through its next chapter… more
- Teleperformance USA (Mcallen, TX)
- …**Qualifications** + **90 days in current position (internal applicants)** + **6 months of Call Center Operations or Workforce experience a must** + **Must ... **Category :** ** Workforce Management ** **About TP** **TP is...with client and all their vendors in a virtual call center environment** + **Thrive as a… more
- Teleperformance USA (North Lauderdale, FL)
- …planning and daily management supports business and client objectives for multi-site call center operations. Serve as WFM point of contact for assigned ... **Category :** ** Workforce Management ** **About TP** **TP is...of management ** **Qualifications** + **Minimum 3 years call center experience and 2 years WFM… more
- Chewy (Phoenix, AZ)
- …and application. + Support any assignments as needed. **What you'll need:** + 2+ years call center Workforce Management experience in contact centers or ... excellent customer experiences. You will use your expertise in contact center operations and workforce management to offer valuable reports and insights for… more
- Disabled Veteran Solutions (Erie, PA)
- …38th St, Erie, PA 16506, USA | Salary | Full Time Job Title: Workforce Management Analyst - Call Center Support Location: Erie, PA Job Type: Full-Time | ... Workforce Management Analyst to support our call center operations. This role is critical...+ 2+ years of experience in workforce management , preferably in a call center… more
- Robert Half Finance & Accounting (Wethersfield, CT)
- …weekly and monthly staffing needs ✅ Collaborate closely with operations and call center leadership ✅ Use workforce management tools and systems to guide ... Workforce Operations Manager to support their in-house call center through smart analytics, forecasting, and...staffing forecasts and resource planning + Experience working with workforce management software + Strong communication and… more
- Deluxe (Fort Worth, TX)
- …intra-day activities and resources. Job Functions Responsible for managing Call Center resources by utilizing Workforce Management applications to meet ... The Workforce Management Coordinator is responsible for...Capital to maximize efficiency. This position works closely with call center and corporate management … more
- Mass Markets (MO)
- …+ Proficiency in call center software, CRM systems, and workforce management tools. + Excellent verbal and written communication skills. + Strong ... and results-driven Team Leader to oversee a team of call center agents. This role is essential...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT… more
- Chewy (Louisville, KY)
- …Workforce Management Forecasting Data Scientist to support our Workforce Management Pharmacy call center team! You will develop and maintain ... handle time, and task durations across multiple queues and channels (contact center and back office) + Analyze historical trends, business inputs (eg, promotions,… more
- Houston Methodist (Katy, TX)
- At Houston Methodist, the Senior Access Center Workforce Management Analyst position is responsible for analyzing staffing needs, optimizing scheduling, ... call center operation to include three years in a workforce management analyst role + Experience with Automated Call Distribution systems and… more
- J&J Family of Companies (Pittsburgh, PA)
- …AZ. \#Li-Remote Purpose: The Workforce Analyst supports call center operations, collaborating closely with Operations, Quality Management , IT, and ... workforce best practices in reviewing and analyzing call center inbound and outbound call...Partner with Ops leadership and other teams to align workforce management efforts with overall business objectives… more
- Mass Markets (Wichita, KS)
- …enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical ... ourselves as a trusted partner in the industry. The Call Center Sales Manager oversees all aspects...of accountability, continuous improvement, and personal excellence + Directs workforce management activities and sets performance goals… more
- Sanofi Group (Morristown, NJ)
- …This role will oversee the management of affordability education to both patients and call center agents; copay call center vendor relationships and ... **Job Title:** Associate Director, Affordability COE PB - Call Center in Patient Support Services...and champion continuous improvement. + Develop and maintain knowledge management tools, Work Instructions, SOPs, Call Guide,… more
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