- MyFlorida (Orlando, FL)
- …: + At least two years of professional experience in a Contact/ Call Center working with Workforce Management data collection software. Pay: $42,776.81 ... data and enter prior day's information into the Contact Center 's Workforce Management (WFM) Scorecard...the integrity of the WFM program. Work closely with call center analytics, programming departments and other… more
- Chewy (Plantation, FL)
- … Management + Support any assignments as needed. **What you'll need:** + 2+ years call center Workforce Management experience in contact centers or ... utilization management , reporting, and analytics leveraging understanding of contact center operations and workforce management principles. You will… more
- Camping World (Englewood, CO)
- …the Role:** + BS/BA in business or related field preferred + 1-2 Years call center in a Workforce Management role or capacity + Experience with ... Workforce Management Software and Call Center ACD Software required + Outbound/Predictive Dialer experience desired + Strong communication, problem… more
- Penn Medicine (Radnor, PA)
- …our future each day. Are you living your life's work? Job Title: OB/GYN Call Center Supervisor Department: OB/GYN Location: Penn Medicine Radnor- 145 King of ... Prussia Rd Hours: Full Time Summary: Responsible for OB/GYN Call Center Operations and individual specialty queues,...customer and patient satisfaction, personnel management , quality management , change management , and workforce … more
- Mass Markets (Wichita, KS)
- …enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical ... POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS The Call Center Sales Manager oversees all aspects of our call center… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW CALL CENTER TEAM LEAD Looking to work for a fast growing company? Start your career here at MCI. If you are a highly motivated individual and ... for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is… more
- Providence (Brea, CA)
- …+ Bachelor's Degree: Healthcare or related field. + Four years: Experience in a call center . + Three years: Supervisory/ management experience in a healthcare ... **Description** Under the direction of the Call Center Manager, the Call...Experience working in a healthcare environment. + Two years: Lead/supervisory/ management experience in a healthcare setting. + Experience with… more
- Marriott (Kissimmee, FL)
- …N **Relocation?** Y **Position Type** Management **JOB SUMMARY** Oversees daily call center operations to ensure that guests and potential guests receive ... that revenue opportunities are maximized. Facilitates initial and ongoing training for the call center staff. Assists with the preparation and administration of… more
- Tractor Supply Company (Brentwood, TN)
- …tactically and strategically. + Analytical and data-driven. + Advanced experience with IVR, workforce management , call ticketing system, and other call ... Director, Customer Solutions Center ( Call Center ) **Overall...to 4 Direct reports (Learning & Performance, CSC Manager, Workforce Management Manager & Operations Services Manager)… more
- IGT (Jacksonville, FL)
- …plus Understanding of call center metrics and systems (schedule adherence, call management , etc) also a plus **Keys to Success** * Building collaborative ... Call Center Associate I - Lottery...Ensure each retailer contact is detailed in Customer Relationship Management (CRM) tool with suitable call reason,… more
- Planned Parenthood of Central and Western NY (Rochester, NY)
- Bilingual Call Center Representative (Spanish/English) Rochester, NY (http://maps.google.com/maps?q=114+University+Ave+Rochester+NY+USA+14605) * Call ... Center Job Type Full-time Description Bilingual Call Center Representative (Spanish/English)Rochester, NY Planned Parenthood of Central and Western New York… more
- Serco (Shepherdstown, WV)
- **Position Description** Looking for a fast paced and challenging opportunity? The Call Center Supervisor will be part of a dynamic team supporting customers ... impact on Veteran's in need of assistance! **As a Call Center Supervisor, you can expect to:**...lieu of abachelor'sdegree). + Proficiency within the Microsoft Suiteand Workforce Management Software + Flexibility to cover… more
- Butler America (Salem, OR)
- Customer Service / Call Center Rep (entry level) Location: Salem, OR (97302) Job ID: #67274 Pay Range: $16-$16 On-site work only SUMMARY: + This position is for ... an Inbound Call Center Representative providing outstanding levels of...customer service and accurate scheduling in the BrokerBay Real-Estate Management Software + Reps are expected to multi-task using… more
- Texas Tech University (Lubbock, TX)
- **37373BR** **Extended Job Title:** Assistant Director - SFA Call Center **Position Description:** Performs varied and complex administrative duties in the ... management and coordination of a large specialized project and/or...Inform supervisor of outstanding issues or escalation. + Lead Call Center team by maintaining employee schedules,… more
- JPMorgan Chase (Silver Spring, MD)
- …diversity, integrity, and teamwork. As an Account Supervisor in the Operations Virtual Call Center , you will exhibit a profound understanding of client success ... management . Your role will involve promoting business results, providing...from home team navigating multiple technologies to support a Call Center environment + Comfortably lead and… more
- Spectrum (Syracuse, NY)
- …solutions in the small and mid-sized business market - 2 + + Call Center sales experience preferably in a business-to-business and/or telecommunications ... customers. Sales Representatives interface with business owners, property owners, management companies and IT consultants to identify needs and...industry. - 2 WORKING CONDITIONS Call Center environment SIB130 2024-33195 2024 Here,… more
- Butler America (Lewisburg, TN)
- Call Center Representative Location: Lewisburg, TN Job ID: #69105 Pay Range: $13.69-$16.10 Job Description Manage large amounts of incoming calls Generate sales ... - Comfortable working in fast-paced environments - Strong time management and organizational skills - Proficiency in Microsoft Office...Office Products (Excel, Word) - Familiarity with SAP and Call Center , and Sales Force a plus… more
- Penske Automotive (Roswell, GA)
- …dealership, is looking for motivated individuals to join our service department Call Center and help deliver extraordinary customer experiences.** **JOIN OUR ... on our organization and customers every day. As a Call Center Representative, also known as, Business...Understand and use MS Office Suite, CRM, and lead management tools to accurately manage inquiries, update customer files,… more
- ManpowerGroup (Memphis, TN)
- Our client, in the East Memphis area is seeking a Call Center Representative to join their team. As a Call Center Representative, you will be part of the ... which will align successfully in the organization. **Job Title: Call Center Representative** **Location: Memphis, TN** **Pay...Active listening skills + Conflict resolution + Strong time management **What's in it for me?** + Temp to… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- …coaching and mentoring of customer care professionals I and staff augmentation contact center + Develops workforce management schedules including one-stop ... Position Information Functional TitleSr. Customer Service Advisor ( Call Center ) Recruitment Category TypeStandard Functional CategoryCustomer Service GradeUO.08… more
Related Job Searches:
Call,
Call Center,
Call Center Management,
Call Center Workforce,
Center,
Management,
Workforce,
Workforce Center,
Workforce Management