- CHRISTUS Health (Kirby, TX)
- …and 24/7 accountability for effective implementation of nursing practice and operations for assigned areas; at CHRISTUS St. Patrick Hospital. The nurse ... manager affects departmental outcomes through interpretation, implementation, and evaluation...and implementation of yearly goals for the units. Monitors operations of the unit. Measures progress towards goals, identifying… more
- DXC Technology (Nashville, TN)
- …for our customers and colleagues at DXC.com. **Essential Job Functions:** **Life & Annuity Contact Center Operations Manager ** + Oversees the day-to-day ... strong expertise + Nine or more years of customer service or other contact center operations experience + Five or more years of leadership, management… more
- US Tech Solutions (Sunnyvale, CA)
- **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations . This role requires a blend of project management, analytical skills, and leadership capabilities to ensure optimal performance and… more
- Cognizant (Teaneck, NJ)
- **The Role:** Cognizant is seeking a **Senior Project Manager - Contact Center Operations ** with strong experience in the Contact Center Domain ... **Responsibilities:** + Oversee the planning and execution of projects within the Contact Center Domain to ensure alignment with business goals and objectives. +… more
- Walmart (Bentonville, AR)
- …data to identify trends, track performance, and make data-driven decisions to improve contact center operations . 13. Collaboration: The ability to ... do ** We are seeking a highly motivated **Risk Operations Manager ** to lead our dynamic team...to changing priorities, processes, and technology in a fast-paced contact center environment. 6. Time management: You… more
- Leidos (Indianapolis, IN)
- …Implement best practices and innovative solutions to improve efficiency and effectiveness in contact center operations . + Design and implement customer ... seamless integration of new technologies and features into the contact center operations . + Strong...have the following:** + Ability to work with the Contact Center Manager to optimize… more
- Leidos (Indianapolis, IN)
- …and Values guide the way we do business. Leidos is seeking a highly skilled ** Contact Center Manager ** to lead our federal-agency omnichannel contact ... and implement strategic initiatives to enhance operational efficiency + Ensure all contact center operations comply with federal regulations, including… more
- Mass Markets (Garden City, GA)
- …organization. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO contact ... a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Manage overall contact center operations , including staffing, performance, and… more
- Ford Motor Company (Allen Park, MI)
- …not limited to: + Act as the primary lead and strategic advocate for Contact Center operations with Ford Pro Technology development, championing Salesforce ... this role acts as a strategic influencer, a project manager , and a key communicator; driving the end-to-end lifecycle...being comfortable running meetings and presentations. + Understanding of Contact Center operations , processes, and… more
- Access Dubuque (Dubuque, IA)
- Director of Contact Center Operations **Colony Brands, Inc.** 1 Positions ID: 83766 Posted On 11/03/2025 **Job Overview** SC Data Center , Inc., an ... will be responsible for: ΓCo Managing and optimizing remote contact center operations to meet...Communities Director - Customer Service Hirschbach Motor Lines, Inc. Manager of Operations Efficiency Medical Associates Development… more
- City of New York (New York, NY)
- …facilities teams on day-to-day operational and longer- term strategic projects. The Data Center Operations manager will have full responsibility: for ... workspaces; quality control for check print/handling functions; The Data Center Operations manager is an...is grouped together and label; serve as point of contact for visitors to the data center ;… more
- City of New York (New York, NY)
- …that supplies are moved from warehouse to print room floor; - Work with Data Center Operations Manager on the ongoing design and implementation of ... Job Description Shift Manager - Data Center Operations...& Coordination with other NYC Agencies using FISA-OPA Data Center - Serve as point of contact … more
- Mass Markets (Garden City, GA)
- …contact center . + Strong knowledge of QA methodologies, tools, and contact center operations . + Excellent analytical, coaching, and communication ... services companies in the USA, with a strong call center footprint and operations that extend across... to lead the QA function in our BPO contact center . You will be responsible for… more
- Capgemini (Dallas, TX)
- **Job description** **:** As a ** Contact Center Operations Executive** , you will be responsible for overseeing end-to-end customer engagement, ensuring ... operational and financial performance. + **Compliance & Security:** Ensure all contact center operations adhere to security policies, legal requirements, and… more
- Grifols Shared Services North America, Inc (Van Nuys, CA)
- …feedback to employees through the Operations Supervisor(s). + Monitor and evaluate operations . Works with the Center Manager to develop action plans ... in more than 110 countries and regions. **JOB TITLE:** OPERATIONS MANAGER **ESTIMATED SALARY RANGE:** $65,280.00 -...the center . Acts on behalf of the Center Manager in his/her absence, may manage… more
- CUNY (New York, NY)
- …'s programming for students, faculty, and the public. The Administrative Programming & Operations Manager will manage Center events and other programs, ... Administrative Manager (Programming and Operations ) - Sorensen Center for International...communications - Manage physical and electronic records related to Center operations , including contact database… more
- Motion Recruitment Partners (Charlotte, NC)
- Contact Center Project Manager ...within the financial services industry. + Strong understanding of contact center operations and consumer ... well-known Financial Services Company is looking for a Lead Contact Center Project Manager in...+ Drive change management and delivery strategies tailored to contact center operations and cloud… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- …Functional TitleSr. Manager , Network Infrastructure & Data Center Operations Recruitment Category TypeStandard Functional CategoryInformation Technology ... position. TheSr. Manager , Network Infrastructure & Data Center Operations ( NIDCO )leads and directs...data center , data network, platforms, telecom network, call/ contact center systems operations and… more
- Mass Markets (Las Cruces, NM)
- …for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... to report to work at one of our physical contact center locations. To be considered for...Responsibilities: + Lead and mentor a team of call center supervisors overseeing inbound and outbound operations .… more
- Public Storage (Plano, TX)
- …and refining prompts for Gen AI models + 7+ years of experience in supporting Contact Center Operations , including CCaaS platforms, IVR, CTI and WFM Tools. ... Exchange. **Job Description** We are seeking a seasoned Sr. Manager of Contact Center Technical...communicate the product vision and roadmap in partnership with operations and technology leaders, staying ahead of industry trends… more
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