- Warner Bros. Discovery (Atlanta, GA)
- …you are celebrated, here you can thrive. **Your New Role ** We are seeking an experienced Contact Center Workforce Manager with a strong background in ... + Develop and maintain accurate short-term and long-term forecasts for outsourced contact center volumes based on historical data, trends, and business… more
- Peckham, Inc. (Grand Rapids, MI)
- …not need to have a barrier to employment to be eligible for these roles.* Peckham Inc. - Contact Center Manager POSITION SUMMARY The Contact Center ... work performance as needed along with other duties. The Contact Center Manager must foster...and health of systems including, but not limited to workforce management tools + Monitor key performance indicators in… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... education, and research. **Organization:** Office of Research **Job Summary:** The General Manager , Life Sciences Corporate Alliances in the Brock Family Center … more
- Vanderbilt University Medical Center (Nashville, TN)
- …monitor, and evaluate the operation of a unit of the University or Medical Center . . **Job Description: Manager , Tennessee Poison Center ** **Financial ... **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at...encourage excellence among all who are part of our workforce . High-achieving employees stay at Vanderbilt Health for professional… more
- UPMC (Pittsburgh, PA)
- …or exceeding performance targets and maximizing the performance of the UPMC Scheduling Center Staff. The Manager , Workforce Management, Scheduling Services ... **UPMC University of Pittsburgh Physicians is hiring a full-time Manager , Workforce Management to join their Scheduling...and equivalent business experience of five (5) years in Contact Center . + Previous supervisory or management… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... through preeminent programs in patient care, education, and research. **Organization:** Center for Patient and Professional Advocacy **Job Summary:** JOB SUMMARY… more
- CARMAX (Kennesaw, GA)
- …the Dialer and Workforce Management teams for the CarMax Auto Finance (CAF) contact center by guiding the team to reach solutions for complex problems. This ... your career should be! **About this job** The Senior Manager , Dialer and Workforce Management will be... Management teams that optimize overall performance and successful Contact Center operation. + Responsible for creating… more
- Travelers Insurance Company (Knoxville, TN)
- …and departmental initiatives. Provide support and direction to Contact Center Management and members of the Workforce Management organization. **What ... commensurate 4 years work experience in management information, finance, statistical analysis, Workforce Management, or contact center . + Advanced knowledge… more
- Amgen (Washington, DC)
- …Works with the Senior Manager , Collaboration Operations, Operations Voice Lead, Contact Center Architect and Managed Service Provider to ensure system ... capabilities which improve the experience of internal Amgen customers ( workforce ) within Customer Care & Experience. The Digital Workplace...availability for Contact Center Services. + Primary DWX-Amgen Assist relationship manager… more
- Chick-fil-A (Atlanta, GA)
- … Workforce Management (WFM), and Quality Assurance (QA) solutions. The Technical Program Manager - Contact Center Solutions interacts with stakeholders in ... role is responsible for technical leadership of the solutions that support our contact center operations, including but not limited to, Automatic Call… more
- Mass Markets (Mesilla, NM)
- POSITION OVERVIEW EXPERIENCED CALL CENTER CONTACT TRACING SUPERVISOR SUPPORTING THE PUBLIC SECTOR Our team is looking for experienced call centercontact tracing ... to report to work at one of our physical contact center locations. To be considered for...Service Sales Supervisor I work closely with the Operations Manager , ensuring the overall adherence to corporate policies and… more
- Amazon (Phoenix, AZ)
- …functional across multiple teams. Successful candidates will have a background in call/ contact center program management and experience working with both tech ... non-tech stakeholders? You will be a part of the Workforce Staffing (WFS) team and will partner closely with...program or project management experience * 2+ years of call/ contact center program management experience * Experience… more
- Mass Markets (Las Cruces, NM)
- …/ year - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and development ... reports. You will also work closely with the Operations Manager , ensuring the overall adherence to corporate policies and...a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers… more
- Vanderbilt University Medical Center (Nashville, TN)
- …and assure confidentiality. + Provide administrative support for faculty, the Program Manager , and the Research Analyst within the Center as requested/needed. ... **Discover Vanderbilt University Medical Center :** Located in Nashville, Tennessee, and operating at...We invite you to explore our educational offerings and contact us with any questions. We believe that self-investment… more
- Comcast (Philadelphia, PA)
- …routing in a multi-site environment to ensure an efficient workload and workforce balance while supporting the organizations' vision, mission and customer access ... strategies. Serves as a liaison and contact for supporting internal and external vendor relationships. Manages professional employees and/or supervisors and may… more
- Alaant (Lyons, NY)
- …on this role, contact :** **Megan Ermalowicz, Senior Talent Acquisition Manager She/Her/Hers** **###@alaant.com** **, ###** _Alaant Workforce Solutions wants ... Alaant Workforce is excited to help recruit an Assistant Distribution Center Manager for our client in Lyons, NY. As the Assistant Distribution Center … more
- Pearson (Lexington, MA)
- …a great environment to start or grow your career, we are now hiring for a **Test Center Manager ** to join our team based in **Lexington, MA.** Pearson VUE is a ... career at Pearson VUE in our entry level **Test Center Manager ** position for our **Lexington, MA...resolution/scheduling. + Trains, develops and coaches staff. + First contact for facility issues. + Ability to multi-task. **Schedule… more
- Children's Mercy Kansas City (Kansas City, MO)
- …Nurse Manager , in collaboration with nursing administration and the Transplant Center Program Manager manages clinical operations for the Transplant ... of our hospital. Overview The Brendan Tripp Elam Transplant Center encompasses our pediatric heart, liver and kidney transplant...to adult care. Our transplant coordinators are the primary contact for families and the liaison between the families… more
- Metropolitan Council (Minneapolis, MN)
- …recommends solutions, and designs projects. + Coordinates with the Transit Control Center Manager as well as the Assistant Director, Administration to ... Manager , Business Systems II - Transit Control Center Systems Print (https://www.governmentjobs.com/careers/metrocouncil/jobs/newprint/4487766) Apply Manager ,… more
- Wells Fargo (Chandler, AZ)
- **About this role:** Wells Fargo is seeking a Senior Contact Center Planning Analyst as part of Consumer and Small Business Banking Operations. Learn more about ... role, you will:** + Direct timely and accurate functional, regional and site call center planning work + Assist functional manager with the design of staffing… more
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