- Arizona Public Service (Phoenix, AZ)
- Manager of Customer Research and Insights Apply now " Date: Jun 30, 2025 Location: PHOENIX, AZ, US, 85004-3903 Company: APS Arizona Public Service generates ... of creating a sustainable energy future for Arizona. Summary The Manager of Customer Research and Insights leads the companys Voice of Customer (VoC)… more
- Penske (Reading, PA)
- **Position Summary:** The Manager, Customer Research & Insights serves as an advocate for customer -centric strategy development and decision-making across ... professional work experience * Minimum 5+ years of relevant marketing research / customer insights experience * Advanced primary research methodologist with… more
- Amazon (Dallas, TX)
- … methodology and developing solutions to scale our impact. We are looking for a Customer Research Manager to join our growing team! As the Customer ... (eg, surveys) and qualitative (eg, focus groups, 1:1 interviews, etc.) customer research studies to answer key business questions, including: research … more
- Amazon (Seattle, WA)
- … trust throughout every stage of the shopping experience. We are looking for a Sr. Customer Research Manager to join our growing team! As the Sr. Customer ... (eg, surveys) and qualitative (eg, focus groups, 1:1 interviews, etc.) customer research studies to answer key business questions, including: research … more
- Qualtrics (Provo, UT)
- …Join over 5,000 people across the globe who think that's work worth doing. ** Customer Success Manager, Research Consulting** **Why We Have This Role** The ... Customer Success Manager, Research Consulting (otherwise known as an Edge Value Manager)...with Edge sales and delivery teams + Prescribe custom research to address the customer 's needs +… more
- NRG Energy, Inc. (TX)
- …with NRG on Facebook, Instagram, LinkedIn and X. **Job description** The Senior Manager, Research & Customer Experience (CX) will be responsible for research ... **Responsibilities** + Proactively lead NRG in identifying opportunities where market research , customer experience and competitive intelligence can play a… more
- Amazon (Boston, MA)
- …a world-class customer and employee experience! Key job responsibilities As a Sales Research Analyst in Customer & Field Insights, you will work on global ... experiences using survey and behavioral data? Come join the Customer & Field Insights team, where your work will...research efforts across AWS Sales About the team Customer & Field Insights delivers actionable insights about what… more
- Brightstar Lottery (Providence, RI)
- …findings. 11. ** Customer & Industry Insights:** 12. Manage end-to-end customer research projects, leading impactful presentations to lottery stakeholders. ... Execution:** Coordinate and deliver actionable insights from the US market research program. 2. ** Customer Engagement:** Deliver contractual market research… more
- Baylor Scott & White Health (Dallas, TX)
- …be responsible for managing the logistical and administrative aspects of the Customer Research & Testing team, including participant recruitment, scheduling, ... leadership to define an intake, planning, and roadmap process for the Customer Research and Testing team. . Partner with strategists and researchers to plan,… more
- Lilly (IN)
- …collaborations and relationships with relevant professional societies. + Support the design of customer research as medical expert + Support training of medical ... clinical expertise, and relevant clinical experience, the Development Clinical Research Physician (CRP) participates in: the development, conduct and reporting… more
- Peckham, Inc. (Grand Rapids, MI)
- …candidates, both people with and without disabilities. Peckham Inc. - Contact Center Research Representative SUMMARY This is a phone-based customer service and ... research position supporting a government customer . Research Support Representatives (RSR) will be responsible for providing support through phone and email… more
- American Heart Association (Dallas, TX)
- … Research Managers have and demonstrate: + Functional knowledge of market/ customer research techniques (primary and secondary, quantitative and qualitative ... methodologies) + Understanding of how market/ customer research supports business planning + Proven track record of successfully applying research results to… more
- Lilly (Indianapolis, IN)
- …and relationships with relevant professional societies. + Support the design of customer research as medical expert. + Provide congress support (for ... customers' experience in interacting with the company. The definition of " customer " here includes patients, providers (HCPs) and payers. The Senior/Executive… more
- Microsoft Corporation (Seattle, WA)
- …predictive application scenarios across all devices and form factors. The AI-First Customer Experience Research team leads innovation in AI-driven systems that ... many of the largest businesses in the world. The Customer Experience Applications Team delivers Dynamics 365 Customer...IVR systems and beyond. Our focus is on applied research that delivers real-world impact. We drive innovation at… more
- Gemini 3 Group (Arlington, VA)
- …papers. + Maintain a historical collection of documents and books. + Provide research and reference services within the Customer 's Historical Research ... Applied Historian - Research and Reference (Arlington, VA) Job Title: Applied...historical support to a valued Department of Defense (DoD) customer . G3G strives to provide superior quality and unparalleled… more
- Danaher Corporation (San Francisco, CA)
- …+ Market research that informs business strategy, and / or direct customer insights research + Advanced use of contact relationship management (CRM) software ... speed of life. As part of SCIEX, you will help to influence life changing research and outcomes, while accelerating your potential. For more than 50 years, we have… more
- RELX INC (Dayton, OH)
- …the role Intelligize is currently looking to hire a self-motivated and dedicated SEC Customer Support Research Analyst to support a variety of securities related ... transactional and financial reporting professionals. Intelligize offers a web-based research platform that ensures law firms, accounting firms, corporations, and… more
- Amazon (Seattle, WA)
- Description The Worldwide Capacity Planning (WWCP) team within Amazon Customer Service (CS) needs an innovative Research Scientist to help revolutionize how we ... forecasting, scheduling, and real-time management solutions that power efficient, frustration-free customer support. We are seeking an experienced Research … more
- Peckham, Inc. (Battle Creek, MI)
- …The Contact Center Research Representative ( CCRR ) position involves providing customer service and research support for a government client through phone ... and email. Key responsibilities include identifying and prioritizing customer requests, documenting information, conducting research , and using government… more
- PNC (NJ)
- …customer and business needs through contextual inquiries, and generative and quantitative research . Uncovers customer latent needs and creates vision to meet ... of new and existing products, makes adjustments to align with shifting customer expectations. + Develops research methods and strategies, conduct studies,… more
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