- Coinbase (Little Rock, AR)
- …and optimizing customer support interactions to build an effortless experience. As a Senior Analytics Engineer on our team, you will own and drive projects that ... alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization plays an imperative role in achieving our mission. Our team… more
- Cognizant (Atlanta, GA)
- **Job Summary** We are seeking a highly experienced Conversational AI Backend Engineer - Google Cloud/ CX and Node.js (8-10 years) .The ideal candidate will ... deploy on GCP services (Cloud Run, GKE, App Engine). Conversational AI (Dialogflow CX & Contact Center AI) * Design and implement conversational flows, intents,… more
- Amazon (Los Gatos, CA)
- …and tying it all together to the cloud. We are seeking a Network Support Engineer (NSE) to join our team of existing NSEs across the country. NSE's investigate ... serve as SMEs for our product, engineering, marketing, and CX teams, and provide escalation support to senior leadership....- Capable of working closely with data and using analytics to problem-solve - - Ability to travel both… more
- Amazon (Denver, CO)
- …with environmental, quality, and safety requirements. * Communicates with the Cx Global and Regional Managers to ensure commissioning documents are created ... tracking progress against delivery milestones, program build reporting, data analytics /metrics reporting. * Manage commissioning standards and procedures * Oversee… more
- Coinbase (Charlotte, NC)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Analytics Engineering team bridges the gap between data engineering, ... across the organization to make data-driven decisions. As an Analytics Engineer on our team, you will...solutions, while also heavily influencing the overarching strategy for CX Analytics and its partners. Our team… more
- Amazon (Seattle, WA)
- …meet demand objectives and boost revenue throughout the product lifecycle with data, analytics and insights. By embracing a 'data as a product' philosophy, we ... we produce consolidated datasets for all DemandTech metrics with an easy to use CX , regardless of the technical expertise of our users. Basic Qualifications - 3+… more
- Amazon (Irving, TX)
- …(III) Support (MSP CX -S). Basic Qualifications - 4+ years of industrial engineer , operations engineer , manufacturing engineer , or project engineer ... Packaging Customer Experience Org. In the position of Ops Engineer Deployment & Ramp, you will be tasked with...team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal Customer insights to… more
- MetLife (Cary, NC)
- …We are looking for a highly skilled and proactive Senior Infrastructure Engineer to join our Contact Center Infrastructure Engineering team. This role is ... for the architecture, deployment, and ongoing support of our Genesys Cloud CX platform, ensuring it meets business requirements for performance, scalability, and… more
- Love's Travel Stops & Country Stores (Oklahoma City, OK)
- …* Hiring Immediately *_ **Welcome to Love's:** The Sr. Unified Communications Engineer is a seasoned technical leader responsible for designing, installing, and ... automation and machine learning models to enhance Customer and Agent Experience ( CX and AX). + Implement and manage agentic AI-powered voice recognition, speech… more
- Sunlighten (Leawood, KS)
- …AI, and Automation team and are on the hunt for a curious, proactive, and methodical Data Engineer - AI and Analytics to take us to the next level. Based in the ... the close-knit culture of a local business. Sunlighten's Data Engineer will build and operate the data backbone that...and AI, so Sunlighten can move faster on revenue, CX , and efficiency goals. You will deliver reliable pipelines,… more
- SMBC (Phoenix, AZ)
- …where smarter banking translates to a richer life. **SUMMARY:** The MarTech Engineer plays a pivotal role in managing and optimizing the organization's marketing ... management (CXM) platforms. The role also involves designing and managing site analytics and digital experience platforms (eg, Google Analytics , Medallia, Google… more
- Amazon (Los Gatos, CA)
- …the connected home. eero is looking for an experienced software development engineer on the Connectivity - Systems software team. Responsibilities will include ... new customer features and improving our fleet observability. This engineer will focus on L3+ in the network software...code reviewing , phone screen a candidate, prioritize incoming CX tickets, and collaborate with product on the feasibility… more
- CVS Health (Buffalo Grove, IL)
- …day. **Position Summary** CVS Health is seeking a skilled and growth-oriented Voice Services Engineer to join our Core Voice Engineering team. This role is ideal for ... and maintain SIP End Points, Avaya PBX systems, Intrado e911, and CX -E Automated Attendant + Participate in transformation initiatives including migrations and… more
- Celestica (San Jose, CA)
- …a dynamic environment. This individual contributor reports to the Customer Experience ( CX ) organization and will be empowered and responsible for troubleshooting and ... to systemically and expediently drive issues/escalations resolutions. The Network Engineer engages with customers to understand their topology and provides… more
- Amazon (Los Gatos, CA)
- …and tying it all together to the cloud. We are seeking a Network Support Engineer (NSE) to join our team of existing NSEs supporting eero's Beta program. As a ... Network Support Engineer for eero's Beta team, this individual will play...Customer Experience teams to identify and resolve issues, mentor CX agents, and ensure the successful transition and performance… more
- Amentum (Arlington, VA)
- …and Duties: We are seeking a highly skilled and motivated Systems Engineer - Controls and Power Distribution Systems to join our Digital Infrastructure ... and system integration. * Familiarity with commissioning processes and tools ( CX , TAB, etc.). * Excellent problem-solving, communication, and project management… more