- Bandwidth (Raleigh, NC)
- Director of Product (Programmable Voice & AI)...to embed voice , AI, and automation into customer journeys and developer workflows. + Lead continuous ... What We Are Looking For: We're looking for a Director of Product for Programmable Voice &...AI capabilities, supported by clear business cases. + Translate customer and developer insights into actionable product direction and… more
- Ivalua (Pittsburgh, PA)
- …drive measurable business impact. + SaaS Knowledge: Deep understanding of enterprise customer journeys , particularly in SaaS, Procurement, or Supply Chain ... DIRECTOR , CUSTOMER MARKETING This candidate can...customer content strategy that aligns with enterprise adoption journeys -including success stories, executive narratives, and best-practice thought leadership.… more
- HCA Healthcare (Nashville, TN)
- …Do you want to join an organization that invests in you as a(an) Director Procure to Pay Customer Experience? At HealthTrust, you come first. HCA ... make a difference. We are looking for a dedicated Director Procure to Pay Customer Experience like...and supplier onboarding operations. You will serve as the voice of the customer within the P2P… more
- Under Armour, Inc. (Baltimore, MD)
- …user experience. This person will also manage UX research, A/B testing, and the voice of the customer to continuously improve our products based on user ... Director , User Experience ** Director , User Experience**...and stakeholders to understand business goals, target audience, consumer journeys and other factors that will impact that user… more
- Entrust (Sunrise, FL)
- …platform. We are creating a new leadership role to lead these efforts: Director , Partner Product Management, who will be responsible for building, enabling, and ... solution of choice for our global channel partners and to drive material customer acquisition and revenue growth. In addition to driving outbound partner success,… more
- Cengage Group (Burlington, VT)
- …and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these ... here:** As part of the North American Higher Education team, the ** Director , Demand, Faculty Marketing Programs** leads the development and execution of full-funnel… more
- Securitas Security Services USA, Inc. (Los Angeles, CA)
- **JOB SUMMARY:** The Director , Digital Product Experience leads the design and strategy behind Securitas' digital ecosystem spanning client portals, mobile officer ... mission to make the world a safer place. The Director builds and scales user experience and research practices,...alignment. + Champion user-centered design principles and represent the voice of clients, employees, and officers in all product… more
- Entrust (Shakopee, MN)
- …the future. **Position Overview:** Entrust is seeking a dynamic and experienced Director of Strategic Events to lead the global event strategy - delivering ... impact and business results - aligning marketing, sales, and customer success teams around shared objectives. This is a...we don't just offer jobs - we offer career journeys . Here is what you can expect when you… more
- MongoDB (New York, NY)
- We're looking for a Director of Executive Communications to shape how MongoDB's leaders communicate and how the world understands MongoDB. You will play a central ... + Maintain a consistent publishing and messaging rhythm that reinforces MongoDB's voice across the AI, developer, and enterprise software ecosystems 2/ Narrative… more
- Edward Jones (St. Louis, MO)
- …Overview** Leads and drives strategy, planning, and execution for key, identified experience journeys that are critical to the success of Edward Jones firm ambition. ... experience strategy, practices, measures and outcomes for critical experience journeys . + Provide clarity to the firm on what...and associate development and career pathing. + 'Champion the voice of the client / branch team and experience… more
- Choice Hotels (North Bethesda, MD)
- …by a robust test-and-learn roadmap. + Craft data-driven strategies: Design personalized customer journeys to support key segments and partners across multiple ... and generate incremental revenue by delivering relevant, timely messaging across the customer journey. Reporting to the Director of Loyalty Marketing… more
- Sprinklr (ID)
- …we call Unified-CXM. + Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience. + Create a culture of ... Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver...sales leaders, global peers, and report directly to the Director of Field Marketing for the Americas. + **Build… more
- Entrust (Shakopee, MN)
- …storytelling to join our Content Marketing Strategy team. Reporting directly to the Director of Content Strategy, this role will work alongside a team of dedicated ... driving to the longer-form content + Ensure that brand voice and tone are consistent across all content deliverables...moving the needle **The Ideal Candidate:** + Has the customer and their needs in mind during content creation… more
- American Express (Sandy, UT)
- …to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us ... its agenda is by building best-in-class digital solutions that enhance customer experiences, improve operational efficiency, and drive business growth. **Role… more
- Amazon (Seattle, WA)
- …responsible for defining and delivering the experiences that shape first impressions and guide customer journeys . Reporting to the Director of Homepage and ... to align product priorities with broader Amazon goals - Represent the voice of the customer in all product decisions through data analysis and customer … more
- The Hartford (Hartford, CT)
- …digital adoption. The individual will contribute to the digital strategy and roadmap, define customer journeys and lead agile work streams and teams. The role is ... responsibilities and priorities. The role will report to the Director of Digital Experience within the Employee Benefits Digital...digital performance - including online and offline data and voice of the customer . QUALIFICATIONS:* 3+ years… more
- American Express (Phoenix, AZ)
- …how Amex manages our customer 's critical data. This position reports to the Director of Data Strategy in the Commercial Data Office (CoDO). CoDO is a fast-paced ... as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact,...current state of data capture and data lineage of customer experience journeys which provide Amex with… more
- MongoDB (New York, NY)
- …AI landscapes. The Public Relations Lead will report to the Senior Director of Global Communications and requires close collaboration with multiple teams internally ... including Social Media, Customer Marketing, Product Marketing, Field Marketing, Analyst Relations, APAC...content is engaging, accurate, and aligns with MongoDB's brand voice + Think creatively to develop new and innovative… more