- Merck & Co. (Rahway, NJ)
- …to effectively reach target audiences (business leaders, managers, employees, HR teams).Lead voice of ' customer ' sessions with employees to better inform change ... Company determines require routine collaboration with external stakeholders, such as customer -facing commercial, or research-based roles, will be expected to comply… more
- Merck & Co. (Rahway, NJ)
- …and external customers' needs and wants; Starts with customers and represents the voice of the customer , works backward thinking, long-term business goals and ... a team of Professional Services Veterinarians to build strong customer relationships and support the goals of the companion...leveraging the use of technical data to gain greater customer insights and to train their veterinary and sales… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …strategies Unified Brand Voice : Develop and articulate a unified brand voice and messaging strategy that resonates across customer groups and segments. ... group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. Our focus… more
- BioAgilytix (San Diego, CA)
- …regulated industry, with knowledge of computing hardware, software, voice /data cabling, networking protocols, printer management, and desktop implementation/support ... and audio-visual system support desiredSkills: Demonstrated ability to provide exceptional customer service and take ownership of problems Ability to communicate… more
- Merck & Co. (Rahway, NJ)
- …Evidence (CORE) and our Manufacturing Division internally to create a single voice of commitment to regulatory strategies that accelerate and maintain access of ... Company determines require routine collaboration with external stakeholders, such as customer -facing commercial, or research-based roles, will be expected to comply… more
- Daiichi Sankyo, Inc. (Basking Ridge, NJ)
- …a shared passion for building a stronger Quality organization with One Quality voice as the best trusted quality partner with internal and external stakeholders. The ... global team, performance management and contributing to organizational efficiencies.Responsibilities Customer Focus Provide CSPV quality oversight of the Oncology… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …your potential with us? The Position The Product Manager is driven by a customer -centric mindset to meet business goals by leading the development of new IT ... integration teams to ensure successful product development and delivery Be the single voice to the scrum team, ensuring that product goals and objectives are clearly… more
- Detroit Medical Center (Detroit, MI)
- …Culture committed to Safety for Life, Health for Life, Customer Service, Community Welfare, Excellence, Respect, Integrity, Accountability, Innovation, Teamwork ... of medical terminology preferred. 5. Previous leadership experience preferred. 6. Customer service experience in a service environment preferred. Job: Laboratory and… more
- Detroit Medical Center (Detroit, MI)
- …personnel and departments to ensure effective lab operations to promote customer oriented relationships 7. Possesses communication and/or interpersonal skills using ... high quality and compassionate care our patients expect and deserve. Staff members have a voice in forming our culture; one that is often referred to as "my forever… more
- Amazon (Seattle, WA)
- …This key role is part of the team that broadly supports the defect detection ( Voice of Customer or VoC), root cause identification and resolving (Andon Cord), to ... purpose. In response to the increasing demands of our organization in Voice of the Customer (VoC) domain, we are looking for a passionate and seasoned Program… more
- Amazon (Seattle, WA)
- …Program Manager to join the PV Ad Product Program Management team and own the Voice of Customer (VOC) program. Video advertising is rapidly evolving as customers ... Sr. Program Manager, VOC, you will create and own the strategy of the Voice of Customer program for PV Ads. you will review customer feedback across various… more
- Hartford Steam Boiler Inspection and Insurance Company (Hartford, CT)
- Voice of Customer /CX Insights Senior Researcher **Company** HSB **Location** Hartford , United States **Who we are looking for:** This role is a critical player ... executing surveys, secondary analysis, etc.) for the purpose of uncovering unmet customer needs and trends (end-insured, agents and brokers, client company partners… more
- DISH Network (Englewood, CO)
- …to our field agents. \#LI-EC2 **Job Duties and Responsibilities** **DISH** is seeking a ** Voice of Customer (VOC) and Customer Experience Journey Analyst** ... objectives + Identify critical touchpoints and develop a deep understanding of customer attitudes/motivations/needs/behaviors using Voice of the Customer … more
- Robert Half Technology (Holland, OH)
- …devices, interfaces, and trouble tickets to ensure continuous monitoring for problems impacting customer voice services. * Troubleshoot issues with our voice ... an escalation point for technical support for our national voice services platform, ensuring the smooth operation of our...Troubleshooting skills. * Familiarity with ISDN, SIP. * Strong Customer Service skills and ability to Resolve Customer… more
- CEENTA (Charlotte, NC)
- …communicate professionally (written and verbal) + Proficient in computer-based analysis of voice Core Competencies + Customer Service: Making patients and their ... PRN position (16 hours per week) for an experienced Voice and Swallowing Specialist to join our team as...2-3 years' experience in the evaluation and treatment of voice and swallowing disorders. Strong CF candidates may be… more
- ManTech (Herndon, VA)
- …your Future** ** Voice Engineer:** ManTech is seeking a motivated, career and customer -oriented Voice Engineer to join our team for a program that supports ... is a plus. **Responsibilities include, but are not limited to:** + Attending customer meetings. + Troubleshooting Voice hardware and software issues. + Working… more
- Leidos (Ogden, UT)
- …II (GSM-O II), a Defense Group of Leidos has an opening for a ** Voice Network Systems Engineer** **.** Our customer is the Defense Information Systems ... a large, complex and highly resilient Cisco based enterprise IP voice and video communications infrastructure. + Manage, configure, troubleshoot and assure… more
- L. L. Bean, Inc. (Freeport, ME)
- …Nice to have knowledge in Windows Server and Linux operating systems. Voice , Cisco or network related certifications, customer service oriented, excellent ... we're all in. LL Bean Inc. Freeport Maine is looking for a Senior Voice /Network Engineer to join our network team, someone passionate and with proven experience in… more
- DoorDash (New York, NY)
- …retain existing volume. This role will report into a Senior Manager on our Voice Experience team in our Customer Experience & Integrity organization. You're ... About the Team Voice Ordering is an exciting new line of...centers, with the ultimate goal of delivering an outstanding customer experience as reliably as possible. About the Role… more
- Wells Fargo (Westlake, TX)
- …Designer (Lead Product Designer) as we kick off our CCaaS program that will reinvent customer service in voice channel. Learn more about the career areas and ... in a voice platform + Create conversational flow diagrams including customer journeys, dialogs, error handling patterns + Lead design workshops and conduct user… more
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