- Cognizant (Bridgewater, NJ)
- As an IVR Chatbot Developer ( Genesys focus), you will make an impact by designing and implementing intuitive self-service solutions that enhance customer ... this role, you will:** . Develop and implement self-service IVR and Omni-Channel Orchestration Routing using Genesys ...self-service IVR and Omni-Channel Orchestration Routing using Genesys Cloud CX. . Design and build voice and… more
- Capgemini (New York, NY)
- …and New York City NY** **Job Description** We are seeking a highly skilled Senior Genesys Developer with a minimum of 5 years of experience in application ... Genesys_Senior Developer At Capgemini Engineering, the world leader in...development, specializing in multichannel self-service IVR and OmniChannel Orchestration Routing using Genesys … more
- Capgemini (New York, NY)
- …recognition technologies from vendors like Amazon, Genesys , and Nuance. + Leverage Genesys Developer APIs for WFM, Reporting, and Analytics. + Work across ... Genesys Senior Developer / Functional Consultant...of hands-on experience in developing and implementing multichannel self-service IVR and OmniChannel Orchestration Routing using Genesys … more
- Cognizant (Bridgewater, NJ)
- ** Genesys Cloud CX Developer ** We're seeking a skilled Genesys Cloud CX Developer to design, develop, and optimize multichannel self-service and IVR ... - NJ.** **Responsibilities** . Design, develop, and implement multichannel self-service/ IVR and omni-channel orchestration routing solutions on Genesys … more
- Cognizant (Bridgewater, NJ)
- ** Genesys Developer ** **Role and Responsibilities:** Minimum 3-5 years of application development experience implementing multichannel self-service/ IVR and ... Voice and Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications solutioning using Genesys Cloud CX Architect. - Thorough understanding of Genesys Framework,… more
- Cognizant (Norfolk, VA)
- ** Genesys Developer ** **Responsibilities** Design and develop IVR applications using Genesys Composer, VoiceXML, and SCXML. Build and maintain routing ... REST APIs, SOAP, and custom Java/.NET code. 5+ years of experience with Genesys Enagage platform. Strong understanding of IVR technologies, telephony systems,… more
- Concentrix (Little Rock, AR)
- …Develop and deliver technical presentations + Build and configure demo scenarios in Genesys Cloud Admin and Architect including ACD, IVR , outbound dialers, ... plus. + Knowledge of contact center skills, including ACD, IVR , NLP, automated dialers, queuing, skilling, VoIP, DID, TFN,...Expert - Genesys Cloud CX API + Genesys Cloud CX: Developer Certification. + … more
- Resideo (Louisville, KY)
- …and optimize Content Guru storm(R) platform features, including call flows, IVR , skills-based routing, agent profiles, queues, and reporting dashboards; Ensure ... + 3+ years of experience in administering a cloud-based contact center solution ( Genesys , NICE, CXone, Five9, etc.) with a sound understanding of call routing, … more
- Amazon (Dallas, TX)
- …center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, ... such as Amazon Connect, Avaya, Cisco, Genesys , NICE InContact, Salesforce, etc. - 3+ years designing...Salesforce, etc. - 3+ years designing and implementing NLP/NLU ( IVR or chat) solutions using at least one major… more
- Amazon (Dallas, TX)
- …center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, ... such as Amazon Connect, Avaya, Cisco, Genesys , NICE InContact, Salesforce, etc. - 1+ years designing...Salesforce, etc. - 1+ years designing and implementing NLP/NLU ( IVR or chat) solutions using at least one major… more
- Capgemini (El Paso, TX)
- …Knowledge Management (KM), Quality Assurance (QA), Training, Technology (CRM/KM, IVR /ACD, WFM, QM, etc.), Performance Management, Financial Management, Contract ... Contact Center Technology platforms predominantly having worked on **Amazon Connect,** Genesys cloud etc. with additional experience is contact center platforms… more