- CGI Technologies and Solutions, Inc. (Washington, DC)
- **Tier 1 Helpdesk Lead and Analyst ** **Category:** Service Desk / End User Services **Main location:** United States, District of Columbia, Lebanon ... helpdesk services and ensuring optimal performance across help desk operations. This position is located in our Lebanon,...to management team. * Ensure smooth coordination of help desk tickets in line with our Service … more
- TEKsystems (Pittsburgh, PA)
- We're looking for a motivated and service -oriented Help Desk Analyst . In this role, you'll be part of a four-person team responsible for managing the ... internal help desk and providing hands-on technical support to internal users....ServiceNow, Tanium, and Active Directory to resolve incidents and service requests. Key responsibilities include imaging and configuring laptops… more
- City of New York (New York, NY)
- …ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF ADMINISTRATIVE STAFF ANALYST . The Administration for Children's ... Construction & Facilities Management is seeking a Director of the Facilities Helpdesk with strong customer service skills and exceptional organizational… more
- Motion Recruitment Partners (Norcross, GA)
- …Experience** + Familiarity with Linux Systems a plus. + HDI certified (customer service , support center analyst , or desktop support technician) and ITIL ... Helpdesk Support Norcross, Georgia **Onsite** Contract $20.5/hr -...troubleshooting, and root cause analysis steps followed by Support Analyst II/Developers and assign the Service Now… more
- TEKsystems (Coppell, TX)
- …DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding ... to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience...center experience 1-2 years of experience working with "help desk ticketing tools" ie Service Now Experience… more
- TEKsystems (Austin, TX)
- …use of Knowledge management * Required Experience: 2+ years of experience working in a service desk or customer service environment Minimum 1 year technical ... Description Position: Helpdesk Technician Location: Austin, TX - 2309 Gracy...Experience with 1st and/or 2nd level support. Strong customer service skills, strong people and interpersonal skills. Must have… more
- TEKsystems (Davenport, IA)
- …a cohesive and results-oriented environment and enjoy the challenge of real responsibility. As a Service Desk Analyst , you will work directly with our highly ... to develop quality solutions to meet client requirement. The Service Desk Analyst consultant provides...Qualifications 3 years of experience working on a technical helpdesk or equivalent network administration role. Minimum of 3… more
- TEKsystems (Minneapolis, MN)
- Attention!! We are hiring a Tier 2 Service Desk Analyst for a Global IT Infrastructure Consulting Company! Description The Service Desk Analysts role ... and enjoy the challenge of real responsibility. As a Service Desk Analyst , you will...+ 3 years of experience working on a technical helpdesk or equivalent network administration role. + Minimum of… more
- Tyto Athene (San Antonio, TX)
- **Description** Tyto Athene is seeking a ** Service Desk Analyst I** to support our customer in Fort Sam, TX. The Service Desk Analyst will serve ... any characteristic protected by applicable law. Submit a Referral (https://careers-gotyto.icims.com/jobs/1342/ service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834326889) **Location** _US-TX-San Antonio_ **ID**… more
- Insight Global (Atlanta, GA)
- Job Description Insight Global is searching for a Service Desk Analyst to join a fully remote helpdesk team for a federal contracting company. This team ... Skills and Requirements * 2-3 years of experience in a helpdesk role * Strong customer service skills/professionalism * Experience with ACD systems, such as any… more
- TEKsystems (Halethorpe, MD)
- Description The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is ... customer service ,call center operations,phone support Additional Skills & Qualifications Service Desk experience Experience Level Intermediate Level Pay and… more
- City of New York (New York, NY)
- …operational data, and interact with external stakeholders. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract...related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central … more
- Link Solutions Inc (Frederick, MD)
- …CCNA Security, GICSP, GSEC, SSCP, etc.). + 5-7 years experience within a Help/ Service Desk environment. + Experience with remote connection and troubleshooting ... Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior-Level) to join our...will work as part of Tier 1 and 2 service teams to ensure a timely response to … more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst , you ... IT systems. + Vendor Coordination: Work closely with third-party vendors and service providers to facilitate problem resolution and the procurement of advanced… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst , you will be the ... is not required. Requirements Qualifications: + Prior experience in a Tier 1 helpdesk or technical support role is beneficial but not mandatory. + Strong… more
- TEKsystems (Austin, TX)
- …Windows OS + Office 365 + Active Directory Job Description: Client is looking to hire a Service Desk Analyst . Team is currently growing in size due to higher ... call volume and incoming tickets. Responsibilities include, but are not limited to: + Phone, email, and chat support + Networking support (DNS, DHCP, TCP/IP, etc.) + Troubleshoot in a multi-user environment + Troubleshoot PC's, printers, etc. + Support Windows… more
- Daisy Brand (Wooster, OH)
- Help Desk Analyst Job Details Job Location Wooster - Wooster, OH Job Category 1050 - Computer support specialists Description Daisy Brand is currently looking ... for a junior to mid-level (Field) Service Desk Technician. Primarily, the candidate will...ladder and elevated environments. PREFERENCES (familiarity with): + Fresh Service - Helpdesk software + Smart devices… more
- TEKsystems (Trenton, SC)
- Description: We are seeking a customer-focused and technically skilled Tier 1 Helpdesk Technician to provide first-level support for end-users in a fast-paced, ... including wireless connectivity, VPN access, and telecommunication systems. + Respond to helpdesk tickets, emails, and calls in a timely and professional manner,… more
- Robert Half Technology (St. Louis Park, MN)
- Description We are looking for a dedicated Help Desk Analyst to join our team. In this role, you will serve as the first point of contact for technical support, ... delivering exceptional service and resolving a variety of hardware and software...detailed records of customer interactions and resolutions within the helpdesk ticketing system. * Escalate complex technical problems to… more
- Children's Mercy Kansas City (Kansas City, MO)
- …and resource for helping gather and report call trends and issues reported into the Service Desk . Senior Analyst will follow precedents and procedures and ... Customer Service Representative certification (HDI-CSR) Preferred + Helpdesk International Support Center Analyst (HDI-SCA) certification Preferred… more
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