- NTT DATA North America (San Angelo, TX)
- NTT DATA's Client is currently seeking a IT Helpdesk Associate to join their team in San Angelo, TX. Job Description: Field Tech/Desktop Technician This position ... on delivery high level of customer service . Role Responsibilities + Execute service delivery (IMAC, Break Fix, Desk Side Support) according to Managed Client… more
- City of New York (New York, NY)
- …and decrease recidivism. The Department is seeking to hire two (2) Helpdesk Support Technicians for technical consultative and/or administrative work. Under the ... administration of the agency OIT Helpdesk Director, the incumbent will perform the following duties...related issues. - Perform in a high-volume IT Help Desk call center, with a high degree of professionalism.… more
- Unilever (Carson, CA)
- …software to ensure optimal performance. + Respond to incoming support requests via service desk tickets, phone calls, and email, ensuring issues are documented, ... Helpdesk Support Specialist **Department:** IT - Helpdesk...across the organization, ensuring a high standard of customer service . + Administer and maintain desktop computing environments, including… more
- Chenega Corporation (St. Louis, MO)
- … in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Assist in ... **Req ID:** 36395 **Summary** **Junior Helpdesk Specialist** **St. Louis, MO** Are you ready...route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for… more
- Katmai (Aberdeen Proving Ground, MD)
- …QUALIFICATIONS & SKILLS** + Three plus (3+) years of experience as a Helpdesk Specialist in multi-server environments customer service experience, or equivalent ... errors and preserving user's data to be transferred to new PCs. + Service requests may require resolution across multiple operating systems such as Windows, Linux,… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 ... TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop...Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support. + Respond to … more
- M. C. Dean (Vienna, VA)
- …core values of agility, expertise, and trust. Responsibilities As a member of our Service Desk team, the successful candidate will be responsible for maintaining ... BlueBeam Revu, Autodesk product suite, and related), and software as a service (SaaS) platform. + **Troubleshooting** network connectivity issues in a geographically… more
- ChenMed (Miami Gardens, FL)
- …providers. We're rapidly expanding and we need great people to join our team. The Associate IT Service Desk Technician is responsible for providing support ... its solution. As an entry level position within the Service Desk team, the Associate ...all users with questions, complications, and/or problems. + Monitors helpdesk for tickets assigned to the queue and processes… more
- The Millennium Group (Omaha, NE)
- …reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly ... activity for the sustainability initiatives as necessary + Provide Helpdesk Data for monthly reporting + On a daily...and overdue work tickets. + Deliver world class customer service and build customer satisfaction and loyalty. + Striving… more
- Baptist Memorial (Memphis, TN)
- …Specifications: Experience: + MicroSoft Windows + MS Office + Call Center Experience + HelpDesk / Service Desk experience preferred Minimum Required + 2 years ... cases. For more complex issues, transfer internal customers to second-level Help Desk Technicians. Incumbent is subject to overtime, callback, and on-call as… more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract...necessary. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- **Help Desk Manager** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir **Position ... (xweb.asp?clid=21001&page=cookiespolicy#integrationofyoutube) . **Position Description:** We are looking for a Helpdesk Manager to lead and oversee our helpdesk … more
- Boulder Community Hospital (Boulder, CO)
- Service Desk Support Analyst Boulder Community Health, Boulder, CO 80303 $22.36 - $32.54 an hour - Full-Time Evenings, 40 hours per week *Range includes evening ... differential. Boulder Community Health is seeking a Service Desk Support Analyst to provide technical...Desk Lead) all customer inquiries submitted to the helpdesk via telephone, web-based help tracking system, e-mail, or… more
- Quality Technology Services, LLC (Suwanee, GA)
- …for critical/high tickets with OSC engineers **Basic Qualifications:** + 1-2 years of Helpdesk , Application Support, Service Desk experience, over the phone ... The Operations Service Center Network Analyst (Technical Customer Service...support to troubleshoot customer/employee issues + Respond to internal Helpdesk support tickets + Respond to alarms and take… more
- TEKsystems (Tripler Amc, HI)
- …Level. * IAT Level I Certification Required * Active Secret Clearance Skills Help desk support, Service desk , Troubleshooting, Customer service Top ... Description Must have 5+ years' experience in helpdesk support. * Associate or bachelor's...Skills Details Help desk support, Service desk ,Troubleshooting,Customer service Additional Skills & Qualifications Additional… more
- City of New York (New York, NY)
- …Other duties and responsibilities as required. PREFERRED SKILLS - Thorough knowledge of service desk functions and operations. - A+ Certification and basic ... Helpdesk and WASP MobileAsset Management or similar help desk and asset management tools. - Strong written and...of 75 pounds. - Valid NYS Driver license. CIVIL SERVICE TITLE: Community Associate SALARY RANGE: $57,000… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- …with EDC/SDC images, peripheral, network connections to support on-premise and virtual service desk analysts. + ACD Configuration* Configure cues, voicemail, ... **Overview** IT Help Desk Agent (EITAAS-2025-23087): Bowhead seeks an IT Help...word processing, electronic mail, and operating systems. The IT Helpdesk Agent will be responsible for working Day, Swing,… more
- Envista Holdings Corporation (Brea, CA)
- IT Help Desk / Online Support Brea,CA POSITION SUMMARY:Provides first level phone support Company wide. Ensures that all Phone support calls are logged, resolved, or ... via phone, email, and Ticketing System. Log the issues\requests into the Help Desk Tracking System then either resolves or escalates to the appropriate resource. *… more
- Insight Global (St. Joseph, MI)
- …Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Bachelor's or Associate 's Degree Strong Customer Service Skills Willing ... Job Description An employer is looking for a Help Desk Analyst in Saint Joseph, MI. You will be...Saint Joseph, MI. You will be working alongside other helpdesk agents to support their 750+ locations. You will… more
- Insight Global (Mclean, VA)
- Job Description As a member of our Service Desk team, the successful candidate will be responsible for maintaining productivity of MC Dean staff by performing a ... support for the incoming calls/support requests received through the ticketing system, helpdesk telephone line, email, or MS Teams. Provisioning user accounts, group… more
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