- NTT America, Inc. (Fargo, ND)
- …forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate - Healthcare Clinical Service Desk - Call Center- REMOTE to ... and Two-Factor Authentication Preferred Qualifications: + Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and… more
- NTT America, Inc. (Sacramento, CA)
- …may be required depending on business requirements. + Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education ... Include:** + This position will be a part of our Provider Clinical Service Desk , as an agent primarily handling inbound customer calls. This is a call… more
- City of New York (New York, NY)
- …and decrease recidivism. The Department is seeking to hire two (2) Helpdesk Support Technicians for technical consultative and/or administrative work. Under the ... administration of the agency OIT Helpdesk Director, the incumbent will perform the following duties...related issues. - Perform in a high-volume IT Help Desk call center, with a high degree of professionalism.… more
- Universal Engineering Sciences (Orlando, FL)
- …benefits of joining Team UES and our core values at careers.teamues.com._ The IT Helpdesk Technician serves as the first point of contact for internal users seeking ... when necessary to ensure uninterrupted business operations. The IT Helpdesk Technician works under the guidance of the IT...system issues. * Respond to and address all support desk enquiries and provide technical support, track and monitor… more
- Koniag Government Services (Washington, DC)
- …additional required certifications (CySA, CCNA, GICSP, or GSEC) + Experience managing help desk operations + Knowledge of ITIL service management principles + ... **Koniag Management Solutions,** a Koniag Government Services company, is seeking a Helpdesk Manager with a Top-Secret clearance with the ability to obtain a SCI to… more
- TEKsystems (Kansas City, KS)
- …Kansas City Metro area. Remote work from home. Must have previous over the phone helpdesk / service desk experience to be considered Description: 6-month ... position. This position requires at least 1 year of Service Desk or Help Desk ...be assigned as required. Minimum Requirements Education and Experience Associate degree in related field of study preferred Bachelor's… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 ... TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop...Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support. + Respond to … more
- ChenMed (Miami, FL)
- …providers. We're rapidly expanding and we need great people to join our team. The Associate IT Service Desk Technician is responsible for providing support ... its solution. As an entry level position within the Service Desk team, the Associate ...all users with questions, complications, and/or problems. + Monitors helpdesk for tickets assigned to the queue and processes… more
- City of New York (New York, NY)
- …provide top-notch technical support and ensure all clients receive the highest quality of service . The Help Desk Associate must have excellent communication ... customer service and collaboration skills. The Help Desk Associate will report directly to Deputy...limited to the following: - Monitoring and managing ServiceNow Helpdesk tickets, emails and calls in a timely manner.… more
- Baptist Memorial (Memphis, TN)
- …Specifications: Experience: + MicroSoft Windows + MS Office + Call Center Experience + HelpDesk / Service Desk experience preferred Minimum Required + 2 years ... cases. For more complex issues, transfer internal customers to second-level Help Desk Technicians. Incumbent is subject to overtime, callback, and on-call as… more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... Job Description Note: This is NOT a Helpdesk /Desktop Support position. The Mayor's Office of Contract...necessary. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- **Help Desk Manager** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir **Position ... (xweb.asp?clid=21001&page=cookiespolicy#integrationofyoutube) . **Position Description:** We are looking for a Helpdesk Manager to lead and oversee our helpdesk … more
- Quality Technology Services, LLC (Suwanee, GA)
- …for critical/high tickets with OSC engineers **Basic Qualifications:** + 1-2 years of Helpdesk , Application Support, Service Desk experience, over the phone ... The Operations Service Center Network Analyst (Technical Customer Service...support to troubleshoot customer/employee issues + Respond to internal Helpdesk support tickets + Respond to alarms and take… more
- City of New York (New York, NY)
- …Other duties and responsibilities as required. PREFERRED SKILLS - Thorough knowledge of service desk functions and operations. - A+ Certification and basic ... Helpdesk and WASP MobileAsset Management or similar help desk and asset management tools. - Strong written and...of 75 pounds. - Valid NYS Driver license. CIVIL SERVICE TITLE: Community Associate SALARY RANGE: $57,000… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- …with EDC/SDC images, peripheral, network connections to support on-premise and virtual service desk analysts. + ACD Configuration* Configure cues, voicemail, ... **Overview** IT Help Desk Agent (EITAAS-2025-23513): Bowhead seeks an IT Help...word processing, electronic mail, and operating systems. The IT Helpdesk Agent will be responsible for working Day, Swing,… more
- Envista Holdings Corporation (Brea, CA)
- IT Help Desk / Online Support Brea,CA POSITION SUMMARY:Provides first level phone support Company wide. Ensures that all Phone support calls are logged, resolved, or ... via phone, email, and Ticketing System. Log the issues\requests into the Help Desk Tracking System then either resolves or escalates to the appropriate resource. *… more
- AURA (Hilo, HI)
- …information technology systems conform and operate. + Provides primary support via service desk platform for Linux, Mac, and Windows end-user computers, ... **Description** The Information Technology Support Associate works onsite and forms part of the...primary disciplines (ITIL, CompTIA, CCST) + Experience with customer service desk systems and methodologies. + Working… more
- Leonardo DRS, Inc. (Fitchburg, MA)
- …status reports and operating status reports for management and team members + Provide service desk and technical support to users + Perform routine problem ... testing processes + Assist with placing and escalating vendor service calls as a result of data communications outages...culture of the organization + Maintain timely and accurate helpdesk records using the ticket management system + Update… more
- Children's Mercy Kansas City (Kansas City, MO)
- …identifies updates needed to current knowledge articles and requests knowledge needs for the Service Desk . + Completes assigned training to stay up to date and ... Provides guidance to and is an escalation resource for Service Operations Associate Analyst. This is a...in technical focus preferred and 1-2 years experience in Service Desk , Help Desk , Call… more
- MyFlorida (Tallahassee, FL)
- …Working Title: OFFICE AUTOMATION ANALYST - 60062267 Pay Plan: Career Service Position Number: 60062267 Salary: $42.561.57 Posting Closing Date: 07/31/2025 Total ... Tool (https://compcalculator.myflorida.com/) Department of Children and Families Entry Level Helpdesk Agent Anticipated Vacancy The Office of Information Technology… more
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