- Capgemini (New York, NY)
- Genesys IVR Developer Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be ... Description** We are seeking a highly skilled and experienced **Lead Genesys Developer ** to take ownership of the design, development, and maintenance of… more
- Insight Global (Newark, NJ)
- …This candidate will join our client to help with the development of their IVR systems! We are a company committed to creating inclusive environments where people can ... 3 to 5 years of application development experience implementing multichannel self-service/ IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. - API… more
- Motion Recruitment Partners (Allentown, PA)
- …Pennsylvania **100% Remote** Contract **Our direct client is seeking** **Full-Stack .NET Developer with IVR specific experience.** Join a dynamic Agile team ... developers working to enhance customer service applications, including web and IVR solutions. You'll deliver modern functionality for customers and contact agents… more
- United Airlines (Chicago, IL)
- …data analytics, and digital solutions. **Job overview and responsibilities** The Senior Developer , IT will be responsible for the development of our critical ... development in Conversational Contact Center technologies including Web Chat, Voice IVR , Web Applications & Cloud platforms. + Lead development, execution, and… more
- DISH Network (Englewood, CO)
- …**Job Duties and Responsibilities** We are looking for a talented **Senior UX/UI Designer/ Developer ** with expertise in **AWS Connect** to join our IT team. In this ... design of user interfaces for customer-facing tools, including self-service portals, IVR systems, chatbots, and agent dashboards, ensuring a seamless and intuitive… more
- Leidos (Baltimore, MD)
- …Connect Developer experience. + Extensive experience and knowledge with IVR , Automatic Call Distribution (ACD), Skill-Based Routing, Live Chat. + Experience with ... Connect Developer experience. + Extensive experience and knowledge with IVR , Automatic Call Distribution (ACD), Skill-Based Routing, Live Chat. + Experience with… more
- ManpowerGroup (Charlotte, NC)
- Our client, a leading technology solutions provider, is seeking a Genesys Developer to join their team. As a Genesys Developer , you will be part of the IT ... mindset which will align successfully in the organization. **Job Title:** Genesys Developer **Location: Charlotte, NC (Hybrid - 3 days Onsite)** **Pay Range:**… more
- ManTech (Mclean, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Junior Software Developer ** to join our team in **McLean, VA** . In this role, you will be an ... experienced Linux and Ruby on Rails Developer with a strong background in Telephony Engineering to...telephony systems with web applications (eg, handling inbound/outbound calls, IVR , call routing). + Knowledge of security best practices… more
- PNC (Dallas, TX)
- …skills Responsibilities * As a Principal Software Engineer Principle - Genesys Cloud Developer , you will be responsible for the design, development, and support of ... increase customer satisfaction * You'll develop and support our Natural Language IVR * You'll identify opportunities and recommend solutions for improving the… more
- Parsons Corporation (Mclean, VA)
- …looking for. **Job Description:** Parsons is looking for an amazingly talented **Software Developer ** to join our team! In this role you will get to **leverage ... integrating telephony systems with web applications (eg, handling inbound/outbound calls, IVR , call routing). + Knowledge of security best practices for telephony,… more
- NTT DATA North America (Irving, TX)
- …organization, apply now. NTT DATA's Client is currently seeking a **Python AI Developer ** to join their team **Hybrid** in **Irving, Texas (US-TX), United States ... model implementations using scikit learn, Tensor flow etc. + Experience with Chat, IVR , Banking will be plus. + Google Cloud (GCP) knowledge. **_About NTT DATA:_**… more
- Robert Half Technology (West Des Moines, IA)
- …DUTIES AND RESPONSIBILITIES: * Lead development and deployment of omnichannel ( IVR , Chat, Chatbot, email) flows within Genesys Cloud Architect. Lead deployment ... experience. Hands-on experience leveraging Genesys Cloud CX Architect for IVR development and AI technologies. Software development experience with familiarity… more
- NTT DATA North America (Jacksonville, FL)
- NTT DATA's Client is seeking a Python AI Developer to assist with + Design machine learning systems + Research and implement machine learning algorithms and tools + ... scikit learn, Tensor flow etc., + Experience with Chat, IVR , Banking will be plus + Google Cloud (GCP)...scikit learn, Tensor flow etc., + Experience with Chat, IVR , Banking will be plus + Google Cloud (GCP)… more
- Amazon (Chicago, IL)
- …a contact center technology architect, enterprise IT Architect or senior contact center developer , with at least 1+ year experience with any of the following ... and implementing at least 2 of the following contact center solutions: IVR , chat, custom reporting, quality management, agent desktop, or workforce management -… more
- Capgemini (El Paso, TX)
- …Knowledge Management (KM), Quality Assurance (QA), Training, Technology (CRM/KM, IVR /ACD, WFM, QM, etc.), Performance Management, Financial Management, Contract ... Management, Vendor Management, etc. + Process Improvement methodologies + A passion and desire to improve CX and support clients on their journey **Minimum 5 to 10 years of consulting experience** or other relevant experience related to successful delivery of… more