- Insight Global (Hopewell Township, NJ)
- …Description Our top Pharmaceutical client is seeking a Documentation and Validation specialist to join their External Call Center team within their Patient ... supporting end-to-end patient journey's and are in need for a resource with IVR and Contact Center knowledge to spearhead documentation and validation of processes.… more
- FirstEnergy (Holmdel, NJ)
- …and voice & video services (VoIP, voice mail, voice recorders, phones, IVR , video, and satellite). + Delivering high-performance high-availability LAN systems, in a ... & video technologies and services (VoIP, voice mail, voice recorders, phones, IVR , video conferencing systems, and satellite). 4. Knowledge of the OSI reference… more
- Help at Home (Horsham, PA)
- **Help at Home is hiring a Senior Onboarding Specialist !** Help at Home is the nation's leading provider of high-quality support services to seniors and people with ... of quality PPE, and up-to-date training. The Senior Onboarding Specialist provides all final compliance checks for newly hired...+ Train field staff on use of SMC or IVR timekeeping applications. + Send activation email to notify… more
- Hawaiian Electric (Honolulu, HI)
- Development Specialist / Development Analyst - Oahu Date:Nov 9, 2025 Location: Honolulu, Hawaii (HI), US, 96840 Company: hawaiianel We recognize our competitive ... This posting seeks to fill at either the Development Analyst or Development Specialist Enterprise SAP; whichever level is most suited to the qualifications of the… more
- Leidos (Indianapolis, IN)
- …The Leidos Civil team is seeking an accomplished **Contact Center Content Specialist ** to join our federal-agency omni-channel contact center program. In this role, ... particularly Salesforce + Familiarity with contact center technologies such as intelligent IVR , chatbots, live chat, VOIP telephony, and ACD systems + Understanding… more
- Carrington (Anaheim, CA)
- …join our amazing team and work on-site in Anaheim!** The Loss Mitigation Specialist will be responsible for educating borrowers on CMS' Loss Mitigation alternatives ... + monthly bonus. **What you'll do:** + Handle inbound calls routed through IVR as well as internal transfers to determine borrowers' intent to retain property,… more
- NRG Energy, Inc. (Houston, TX)
- …**Position Summary** We are seeking a results-driven **AI Analytics Specialist ** to lead data-driven decision-making through advanced analytics, artificial ... (KPIs) and trends. . Analyze large datasets from multiple sources (eg, CRM, IVR , chatbots, call logs) to identify opportunities for improvement and validate AI… more
- American Airlines (Dallas, TX)
- …Create and maintain detailed collection documentation of all accounts worked + Assist on IVR /ACD and Dialer, when requested + Review all credit and loan documents as ... well as membership cards + Review credit bureau reports + Perform other duties as assigned + The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for… more
- Covenant Health Inc. (Knoxville, TN)
- …Performs 3-D angiography cath volume measurements and intraprocedural CT scans. The IVR tech is expected to exercise independent judgement and discretion in ... other departments, as well as other Covenant Facilities in IVR /Hybrid/Cath Lab. Maintains established policies and procedures, objectives, quality assurance… more
- Covenant Health Inc. (Knoxville, TN)
- …Performs 3-D angiography cath volume measurements and intraprocedural CT scans. The IVR tech is expected to exercise independent judgement and discretion in ... other departments, as well as other Covenant Facilities in IVR /Hybrid/Cath Lab. Maintains established policies and procedures, objectives, quality assurance… more
- ChenMed (Chicago, IL)
- …approved (when needed). + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, ... etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Prepares and actively… more
- ChenMed (St. Louis, MO)
- …approved (when needed). + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, ... etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Prepares and actively… more
- ChenMed (Orlando, FL)
- …approved (when needed). + Schedules patient (Preferred Providers List of Specialist ) and notifies them of appointment information, including, date, time, location, ... etc. + Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and...patient was notified. + Referrals have been sent to specialist office & confirmed receipt. + Prepares and actively… more
- Amazon (New York, NY)
- Description This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective ... services that deliver personalized service across all channels (voice, email, chat, IVR ) utilizing flexible access to data and applications to deliver exceptional… more
- Amazon (Seattle, WA)
- Description This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective ... EKS, ECS, SageMaker and other communications platform for interactive voice response ( IVR ), automatic call distribution, and integration with other AWS services for… more
- Cognizant (Minneapolis, MN)
- About the role As a Senior AWS Connect Implementation Specialist , you will make an impact by designing, deploying, and optimizing AWS Connect solutions across ... operational efficiency. Maintain and optimize AWS Connect components including ACD, IVR , routing, and integrations. Collaborate with internal teams to translate… more
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