- Liberty Utilities (Alma Center, WI)
- Manager , Voice of the Customer Insights LU Service Corp. Joplin, MO, US, 64801Paw Paw, IL, US, 61353Willard, MO, US, 65781Branson, MO, US, 65616Reeds, ... + Recommend and implement process improvements based on data insights . + Support the Manager of Data...Support the Manager of Data Analytics and Manager Voice of Customer with… more
- Capital One (Mclean, VA)
- Business Manager , Bank Voice Strategy As a member of the Bank Voice Strategy team, you will drive strategic decision-making that directly influences how ... Call Center Operations for Capital One's Retail Bank, which supports over 12M customer calls each year. We are a high-impact, high-visibility team and serve as… more
- Entergy (New Orleans, LA)
- …-centric culture. The VOC team's efforts lead to increased use of the customer voice in decision-making, consistent feedback loops that enable proactive ... **Job Title:** Voice of the Customer Analyst I-Sr....organization as the premier utility in the market. The Customer Insights Analyst is responsible for collecting… more
- General Motors (Mountain View, CA)
- …Join us in shaping these core software experiences. **The Role** As a **Staff Product Manager ** for Voice AI/ML you will define voice and multi-modal ... state-of-the-art technology. Your role requires understanding your problem space and customer opportunities, and defining and executing on a vision and strategy… more
- Travel + Leisure Co. (Orlando, FL)
- …vacation inspiration into exceptional experiences for millions of travelers worldwide. The ** Manager , Consumer Insights & Research** is an exciting role ... responsible for developing and delivering insights on the Travel & Leisure customer ...and external resources in a matrixed environment. The successful manager will align consumer insights projects and… more
- Pfizer (New York, NY)
- …campaign assets to ensure optimal customer experience steeped in deep customer insights . **Collaboration with other Analytics Teams** + Actively contribute ... Pfizer is seeking a Senior Manager of Integrated Insights and Strategy...and executing best-in-class primary market research to represent the " voice of the customer " in support of… more
- GE HealthCare (Waukesha, WI)
- …or related fields. + Minimum 6 years of experience in market research, customer insights , marketing strategy, or a related field, preferably supporting B2B ... **Job Description Summary** As the Market Insights & Analytics Senior Manager , you...to the Patient Care Solutions leadership team, delivering actionable insights that shape business strategy and drive customer… more
- ITW (Greenville, SC)
- …401k (with match), and a 100% tuition reimbursement program for those who qualify. **Product Insights Manager :** The **Product Insights Manager ** role is ... and research. Ensure that projects are aligned with the voice of the customer (outside in). +...data to quickly develop in-depth primary market, competitive, and customer insights , and clearly identify customer… more
- BD (Becton, Dickinson and Company) (Franklin Lakes, NJ)
- …Inventory on Hand (DIOH) and analysis of channel marketing programs. + Customer Insights : Support primary market research and voice of customer (VOC) ... and become your best self. Become a **maker of possible** with us. The Senior Manager , Commercial Insights & Analytics will be responsible for leading market … more
- Datavant (Little Rock, AR)
- …an end-to-end VOC program, including tools, processes, and feedback loops that capture customer insights to inform product roadmaps and priorities. + **Develop ... teams to do their best work together. **Key Responsibilities** ** Voice of Customer & Insight Alignment** +...internal and external use **Enablement & Product Readiness** + ** Customer -Informed Enablement:** use customer insights … more
- Comcast (Philadelphia, PA)
- …or review competitive consumer response plans. Manages professionals at manager , supervisor and professional levels. Ensures appropriate resources to achieve ... and delivering products and next-generation technologies that transform the customer experience. The Comcast Network and CONNECTivity (CONNECT) organization is… more
- ITW (Glenview, IL)
- … Back Innovation (CBI) strategy. In this key role, you'll dive deep into customer needs and market trends to uncover insights that fuel smarter decisions ... end user pain points. + **End User Intimacy** - Gain strong understanding of voice of customer through qualitative and quantitative market research that drive… more
- JPMorgan Chase (New York, NY)
- …high-quality products that transform the way we do business within Markets. As a Product Manager - Sales Applied AI & Insights Executive Director - in Digital ... innovation while upholding the firm's core principles of security, customer control, convenience, and privacy. **Job Description** Are you...such as GenAI to create unique products and actionable insights . You will serve as the voice … more
- Palo Alto Networks (Santa Clara, CA)
- …real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice , and every idea counts. If you're ready to do the most meaningful ... Summary** We are seeking an experienced, technically deep, and strategic Product Manager to drive the vision, strategy, and execution for our Proactive Operational… more
- Sony Pictures Entertainment (Culver City, CA)
- …will elevate the voice of the consumer and provide strategic content insights that support Sony Pictures Television's success in our unique role as an ... is looking for a Senior Analyst to join our Insights Strategy & Analysis Team, supporting Drama (Superhero, Sci-Fi,...research, ratings & consumption data and social listening, the Manager will support key SPT series throughout their lifecycles… more
- Roche (Indianapolis, IN)
- …engagement. By shaping brand messaging and value propositions using competitive intelligence and Voice of Customer insights , this individual ensures that all ... where every voice matters. **The Position** **Senior Manager , Customer Marketing** **Mission:** Leads the strategy...brand messaging and value propositions using competitive intelligence and Voice of Customer insights +… more
- Amazon (Newark, NJ)
- …such as Quality Intelligence, Learning & Development, Self-Service Enablement, Knowledge Management, and Voice of Customer insights . ABOUT YOU You'll work ... with stakeholders across Audible and Amazon to deliver world-class customer service. As a Program Manager , you...Intelligence, Learning & Development, Self-Service Enablement, Knowledge Management, and Voice of Customer insights -… more
- Kalkomey Enterprises, LLC (Dallas, TX)
- …champion for the customer within the organization, ensuring that customer insights influence product development, marketing messaging, and service ... Customer Experience Senior Manager The Senior ...will take full ownership of frontline performance, represent the voice of the customer , hold a high bar… more
- Amazon (Newark, NJ)
- …including Quality Intelligence, Learning & Development, Self-Service Enablement, Knowledge Management, and Voice of Customer insights - Design and implement ... future with us. ABOUT THIS ROLE As a Program Manager you will drive the strategy and execution of...Intelligence, Learning & Development, Self-Service Enablement, Knowledge Management, and Voice of Customer (VoC) insights .… more
- The Walt Disney Company (Santa Monica, CA)
- …operations + Expert in capturing and leveraging the Voice of the Customer for actionable insights . + Experience in development and managing distribution ... experience?** We are looking for a proactive and data-driven Customer Experience Manager to lead and elevate...workflows, resolving escalations, mentoring team members, and amplifying the Voice of the Customer (VoC) to influence… more
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