- Amazon (Seattle, WA)
- …dynamic, organized, and experienced Sr. Program Manager to manage our Voice of Customer Mechanism. You collaborate with business and technical teams to ... both business and technical audiences. As a Voice of Customer (VoC) Sr. Program Manager overseeing the VoC mechanism design, implementation, and… more
- Neotech (Longmont, CO)
- Summary: The Program Manager is the " voice of the customer " and leader of the Customer Focus Team (CFT). The Program Manager is accountable ... customer communication. + Key interface between the customer and the CFT responsibilities. + Program ...the customer and the CFT responsibilities. + Program updates inclusive of quality, cost and delivery. +… more
- Neotech (Fremont, CA)
- …visite our website: www.neotech.com Summary The Program Manager (PM) is the " voice of the customer (VOC)" and leader of the Customer Focus Team ... in the US and Mexico. NEOTech is hiring a Program Manager . This is an onsite job...date and if no signature then escalate to Account Manager if no response from customer . Do… more
- Sinch (Chicago, IL)
- We're looking for a Voice Associate Product Marketing Manager to support the go-to-market strategy for our voice communication solutions. In this role, ... Educate and execute against market research to identify trends, customer needs, and competitive landscape for voice ...free virtual counseling resources through our global Employee Assistance Program . Your mental health is as important as your… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Competitive Range Solutions requires the expertise of a talented and experienced Operations Voice Manager to assist in directing and managing the program ... and systems management 24x7x365. + Develop and execute a formal preventive maintenance program . Ensure all voice infrastructure is up to date with patches… more
- TekSynap (Arlington, VA)
- …and project management coordination for JSP voice projects and for JSP customer voice projects. + Provide system reporting and ensure the system can ... service + Develop and execute a preventive maintenance program to keep voice infrastructure up-to-date with...Top Secret/SCI clearance **Overview** We are seeking an Operations Voice Manager to join our team supporting… more
- Vanderbilt University Medical Center (Nashville, TN)
- …education, and research. **Organization:** Medicine O/P Admin #1 **Job Summary:** The Manager , Patient Care Services is a leadership role that has comprehensive ... of patient/family centered care and service, patient and staff satisfaction, program development, managing and developing teams, and ensuring integration with the… more
- BAE Systems (Herndon, VA)
- …Systems Engineers to join our technology-based program supporting a key government customer . + Design, test and deploy new Voice infrastructure + Implement ... & Skills** We are looking for experienced Systems Engineers to join our technology-based program supporting a key Government customer . A bachelor s or master s… more
- Amazon (Nashville, TN)
- … customer -centric company on earth. We're seeking an exceptional Sr Program Manager to join our WW Amazon Business Customer Service Insights & Innovation ... in this role is the ability to amplify the customer voice across Amazon, using unique insights...outcomes. Key job responsibilities The Insights & Innovation Sr Program Manager (PM) will bridge customer… more
- Point32Health (Canton, MA)
- …of the Director, Customer Experience (CX), the CX Measurement & Improvement Program Manager is directly responsible for leading two heavily regulated annual ... survey programs and strategic improvement initiatives. The Customer Experience Program Manager is...In collaboration with key business partners, bring together existing Voice of Customer (VoC) insights, experience data… more
- Point32Health (Canton, MA)
- …communities. **Job Summary** Under direction of the Director, Customer Experience, the Customer Experience Program Manager is responsible for helping all ... improve, the experiences our customers have with us. The Customer Experience Program Manager is...Manager serves as an in-house expert, champion, and voice of customers (VoC), across all lines of business,… more
- Amazon (Seattle, WA)
- …with customers and promotes continuous improvement as a culture, is organized self-starter Program Manager to drive projects that have direct impact on the ... operational and financial results. The ABCS Sr. Program Manager - CX, is a core...with business stakeholders across the company to leverage the voice of the customer , drive continuous improvement,… more
- TE Connectivity (San Francisco, CA)
- Customer Program Manager -Remote **At...developing key customer growth strategies. - Monitoring customer pulse and translating the voice of ... large-scale hyperscalers, data centers, and cloud service providers. The Customer Program Manager (CPM) is...** Customer Advocacy** - Frequent engagement with assigned customer (s) and translate their voice into the… more
- Amazon (Dallas, TX)
- …AWS Enhanced Support Services (ES2) team is hiring a passionate, results-oriented Principal Technical Program Manager (TPM) who will create a program to ... define a vision, roadmap and long-term direction for a program that is the flywheel for customer ...directly with senior leadership within Amazon acting as the " voice of the customer " helping teams better… more
- Subaru of America (Camden, NJ)
- …primary point of contact for internal and external stakeholders. + Champions the voice of the customer and collaborates with various stakeholders, including ... AND PERSONAL QUALIFICATIONS + Experience in product planning, development, and execution. + Customer -focused, with ability to champion the voice of the … more
- Amazon (Seattle, WA)
- Description Amazon's Customer Service organization is seeking an experienced Senior Program Manager to join the Device, Digital & Alexa Support (D2AS) Team. ... Program Managers, Principals), Marketing, Legal, Public Relations & Executives, to surface Voice of Customer insights and drive alignment on feedback to… more
- Savers | Value Village (Bellevue, WA)
- … supports all aspects of Savers' multiple loyalty programs, customer promotions, and voice of the customer survey program . This includes leading the ... **Job Title:** Sr. Loyalty and Customer Retention Manager (Hybrid - Bellevue,...program benefits and offers that lead to new customer acquisition, retention, and ongoing engagement + Manage loyalty… more
- MUFG (Jersey City, NJ)
- …more details. **Job Summary:** The VP - First Line of Defense (FLoD) Know Your Customer (KYC) strategic initiatives program manager is a highly critical and ... **Do you want your voice heard and your actions to count?** Discover...performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in… more
- Amazon (Seattle, WA)
- …the future of Amazon's cloud-based voice service and Echo devices. As a Program Manager , you'll drive beta programs to gather critical customer feedback ... cross-functional product and marketing teams, you'll advocate for the customer 's perspective and make strategic recommendations to enhance the...to make your mark. Key job responsibilities As a Program Manager on the Alexa Preview team,… more
- Amazon (Austin, TX)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... program . The key responsibilities of a Senior Customer Success Manager include but are not...blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data… more
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