- Entergy (West Monroe, LA)
- **Job Title:** Workforce Management Real Time Analyst RTA **Work Place Flexibility:** Onsite **Legal Entity:** Entergy Services, LLC **Job Summary / ... Purpose:** A detail-oriented and proactive Workforce Management (WFM) Analyst to join our...the Command Center (Responding to Chats/Emails) + Help in real time management task: such as adherence… more
- Hackensack Meridian Health (Edison, NJ)
- …and serve as a leader of positive change. As a ** Workforce Management (WFM) Real Time Analyst ,** you will utilize workforce management tools and ... within the Patient Access Center (PAC) environment. Responsible for real time monitoring of service levels and...+ Minimum of 1 year of experience in a Workforce Management role as a RTA or Analyst… more
- Mass Markets (VA)
- …trusted partner in the industry. We are looking for a proactive and detail-oriented Real - Time Analyst to join our workforce management team. This role is ... to enhance operational efficiency. + Implement industry best practices for real - time monitoring and workforce management. CANDIDATE QUALIFICATIONS… more
- USAA (Chesapeake, VA)
- …key performance metrics. **In addition** , you will play an important role in Claims Workforce Management Real Time Monitoring, supporting USAA's P&C Auto & ... Management experience including a strong proficiency in general staffing concepts, real time operations, forecasting and capacity planning. + In-depth knowledge… more
- USAA (Colorado Springs, CO)
- …key performance metrics. **In addition** , you will play an important role in Claims Workforce Management Real Time Monitoring, supporting USAA's P&C Auto & ... Management experience including a strong proficiency in general staffing concepts, real time operations, forecasting and capacity planning. + Extensive… more
- JPMorgan Chase (Chicago, IL)
- …Community Development Banking, or Agency Lending. This opportunity could lead to a full- time Analyst role, offering further training and exposure within the CRE ... Embark on a transformative journey with JP Morgan's Commercial Real Estate (CRE) group as a Summer Analyst...be evaluated for the purpose of assessing a full time offer post-graduation, a role that is likewise ineligible… more
- DoorDash (Phoenix, AZ)
- …to meet the demands of an ever changing and scaling organization. About the Role The Real Time Analyst will become a subject matter expert on workforce ... all levels. + You have 1-2 years experience in real - time / workforce management. + You have...experience in contact centers, including 1 year as a real time analyst or in… more
- AON (San Francisco, CA)
- Aon is looking for Private Markets Real Estate/Assets Investment Analyst in our San Francisco office. As part of an industry-leading team, you will help empower ... to our comprehensive benefits package, we encourage an inclusive workforce . Plus, our agile environment allows you to manage...#LI-BN1 #LI-HYBRID 2563340 Aon is looking for Private Markets Real Estate/Assets Investment Analyst in our San… more
- Houston Methodist (Katy, TX)
- …such as staffing levels, call volumes, occupancy, and schedule adherence. + Oversees real - time workforce management processes. + Provides insights and ... At Houston Methodist, the Senior Access Center Workforce Management Analyst position is responsible...Workforce Management team and System Access Leadership, aligning real - time operations with overall business objectives. Communicates… more
- Mount Sinai Health System (New York, NY)
- **Job Description** The Workforce Analyst will analyze historical and real time data to understand trends to determine demand needed and schedule teams ... to ensure the right people are in the right place at the right time . Workforce Analyst will also identify gaps and opportunities within the department so… more
- SpaceX (Hawthorne, CA)
- Lead Customer Support Workforce Analyst Hawthorne, CA Apply SpaceX was founded under the belief that a future where humanity is out exploring the stars is ... of enabling human life on Mars. LEAD CUSTOMER SUPPORT WORKFORCE ANALYST We're seeking a dynamic Lead...of analysts and specialists to manage queue levels in real time . + Foster a culture of… more
- Enterprise Mobility (St. Louis, MO)
- …Services Division for Enterprise Mobility currently has an exciting opportunity** **for Workforce Management Analyst !** **ABOUT THE ROLE** The Workforce ... of resources for supported teams. This position provides forecasting and monitors real - time work queues, analyzes trends, and recommends options to adjust… more
- Ryder System (Atlanta, GA)
- …and agent workforce schedules for our call center activities, both real - time and planned. These activities will require the incumbent to understand ... (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **Summary** The Call Center Workforce Analyst assists in developing and delivering… more
- Point32Health (Canton, MA)
- …Technology Operations to refine call routing, call flow, and IVR strategies. + Adjust real - time workforce plans to ensure maximum resource utilization. + ... members, partners, colleagues and communities. **Job Summary** The Sr Analyst Workforce Planning Capacity tackles complex business...or change the duties of the position at any time . **Compensation & Total Rewards Overview** As part of… more
- First National Bank of Omaha (Omaha, NE)
- …the call center + Develops staff schedules and corresponding staffing scenarios based on real time business factors, ie vacation, new client onboarding, etc. + ... based on business needs. **Summary of the Job:** The Workforce Management Analyst administers the Workforce...routing to increase service levels + Conducts analysis of real time and previous day volumes required… more
- ASM Research, An Accenture Federal Services Company (Helena, MT)
- …support for everyday issues (eg, locating a plumber or automobile mechanic). The Workforce Analyst collects, analyzes, and reports metrics on Military OneSource ... time off management, schedule re-optimization, schedule adherence tracking and real time queue management + Knowledge of administrative and clerical… more
- Love's Travel Stops & Country Stores (Oklahoma City, OK)
- …The Love's IT Workforce Technology team is seeking a Business Systems Analyst II to work with our internal business customers to elicit, analyze, communicate, ... with Love's - company funded tuition assistance_ _* Paid Time Off * 401(k) - 100% Match up to...management methodology and with functioning as a business systems analyst . **Please note:** The **Corporate BSA II** position is… more
- Amazon (Dallas, TX)
- Description At MHLS, we're looking to hire a WFM Analyst to be part of the MHLS Workforce Management team. This is a 12 monthseasonal opportunity with temp to pm ... * Strong numerical and analytical skills * Demonstrated ability in making real - time effective decisions in uncertain and ambiguous circumstances * Demonstrated… more
- Trinity Health (Livonia, MI)
- … Advanced Scheduler, Healthcare Productivity Analytics, and Healthcare Extensions ( real - time acuity-based inpatient clinical staffing tool; formerly known ... **Employment Type:** Full time **Shift:** **Description:** This role promotes healthcare operational best practices and optimizes healthcare workforce management… more
- City and County of San Francisco (San Francisco, CA)
- …and federal legislation and regulations that may impact the department. + Providing a real -world example, a Policy Analyst for the Office of the Treasurer & ... hire multiple analysts to be part of the City workforce of nearly 40,000 staff and growing. This is...partnership to internal and external partners. + Providing a real -world example, a Budget Analyst may have… more
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