• Freedom Mortgage (Beaverton, OR)
    Position DescriptionThe Workforce Analyst , Jr is responsible for day-to-day management of Command Center operations. Including, daily telephony management, ... workforce & staffing-level management, data analysis, reporting and software...fast-paced environment and excel in collaboration amongst a multi-level analyst team.Essential Duties And Responsibilities Identify and execute daily… more
    JobGet (10/25/21)
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  • Adventist HealthCare (Gaithersburg, MD)
    Support CenterAdventist HealthCare seeks to hire a Senior Kronos Workforce Dimensions Analyst who will embrace our mission to extend God's care through the ... who are doing just that, making a difference.The Senior Kronos Workforce Dimensions Analyst is responsible for providing system support for all components of… more
    JobDiagnosis (09/28/21)
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  • Freedom Mortgage (Fishers, IN)
    Position Description: The Workforce Analyst , Jr is responsible for day-to-day management of Command Center operations. Including, daily telephony management, ... workforce & staffing-level management, data analysis, reporting and software...fast-paced environment and excel in collaboration amongst a multi-level analyst team. ESSENTIAL DUTIES AND RESPONSIBILITIES Identify and execute… more
    Freedom Mortgage (10/25/21)
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  • Chicago Public Schools (Chicago, IL)
    Workforce Analyst (Job Number: 200001TX)DescriptionChicago Public Schools (CPS) is the third largest school district in the United States, serving over 360,000 ... requires proven SQL-coding skills and outstanding data analysis and analytical abilities.The Workforce Analyst will be held accountable for the following… more
    JobDiagnosis (10/25/21)
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  • Sierra7 (Falls Church, VA)
    The Workforce & Pricing Analyst will be a vital position within the People Operations team and will report to the Senior Director of People Operations and the ... Chief People officer. This position will support new business pursuits, along with supporting strategic development and planning activities for internal team members as part of the People Operations team. Collaborate with cross-functional teams, including… more
    JobDiagnosis (09/28/21)
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  • Radiance Technologies Inc. (Alexandria, VA)
    Radiance Technologies, a rapidly growing employee-owned company is seeking a Sr. Engineering Workforce Development Analyst to join our team in Alexandria, VA. ... Below is a summary of responsibilities.You will develop workforce competency models and certification requirements and implement new workforce development… more
    JobDiagnosis (09/28/21)
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  • TravelCenters of America (Westlake, OH)
    Job SummaryThe Workforce Management Analyst is a key role that supports the department's goal of being the centralized workforce center of excellence. This ... and historical trends.Duties and ResponsibilitiesServe as point of contact on workforce management processesServe as subject-matter expert on workforce more
    JobGet (10/25/21)
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  • CoServ (Corinth, TX)
    Position SummaryThe Workforce Analyst will provide focused expertise in relation to contact center forecasting, service level, staffing requirements, scheduling ... communication (ACD calls, e-mail, and live chat). In addition, the Workforce Analyst will make recommendations to contact center leadership that facilitate… more
    JobDiagnosis (10/20/21)
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  • Assurant (Scottsdale, AZ)
    The Workforce Analyst is responsible for proactively monitoring, managing, and communicating intraday contact center performance in support of contractual ... in a contact centerMinimum 1 year experience in a Workforce Management or Real Time Analyst positionEntry level skills in MS Office (Excel, Word, Outlook)Other… more
    JobDiagnosis (10/15/21)
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  • UPMC (Pittsburgh, PA)
    …We are looking for you!UPMC Health UPMC Health Plan is hiring a full-time Workforce Analyst to help support the Provider Services Department for its Harbor ... of Pittsburgh. This position will work daylight hours Monday - Friday.The Workforce Analyst will assist with daily workforce management related to staffing,… more
    JobDiagnosis (10/14/21)
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  • Aptive (Provo, UT)
    …team player to join our growing Workforce Management department as a full-time Workforce Analyst located in Provo, Utah. The individual we are looking for is ... a team environment but also excels as an individual contributor. The Workforce Analyst is responsible for maintaining WFM best practices and ensuring optimal… more
    JobDiagnosis (10/09/21)
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  • ThedaCare (Neenah, WI)
    …through descriptive and prescriptive analysis, all while providing actionable insights. The Workforce Analyst will help the system define, plan, and implement ... results-oriented analyst to ensure the achievement of ThedaCare's contingent workforce management strategies. Accountable for summarizing all types of data and… more
    JobDiagnosis (10/09/21)
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  • Hartford HealthCare Corp. (New Britain, CT)
    …Hartford HealthCare will always be the first choice of the people we serve.The Workforce Analyst is responsible for initiating, planning and managing a portfolio ... presentations.QualificationsEducation:BA or BS degree is requiredExperience:2-3 years' experience with workforce business development in a healthcare environmentExperience with visualization… more
    JobDiagnosis (09/28/21)
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  • UnitedHealth Group (Atlanta, GA)
    Senior Workforce Business Analyst Are you eager to make an impact on one of the most important and underserved issues in the US healthcare system? Naviguard, a ... our vision to promote healthcare affordability and accountability nationwide. The Senior Workforce Business Analyst will be responsible for supporting the… more
    Jobs2Careers (10/23/21)
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  • CareMount Health Solutions, LLC (Mount Kisco, NY)
    The Workforce Management Analyst (WFM) is responsible for payroll processing and all WFM tasks; including: analyzing center and agent performance; generating and ... telecommunication system and call management application(s) (Cisco Finesse, CUIC) and Workforce management software used to manage schedules, work flow and… more
    CareMount Health Solutions, LLC (10/25/21)
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  • Harbor Freight Tools USA, Inc. (Calabasas, CA)
    …center WFM software and scheduling Report design/creation skills Experience 5+ years' Workforce Analyst experience in a contact center environment Additional ... The Scheduling/Demand Analyst supports the Contact Center operation by forecasting,...and Responsibilities Serve as the subject matter expert for Workforce Management (forecasting, scheduling, real time adherence, reporting) for… more
    Harbor Freight Tools USA, Inc. (10/25/21)
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  • Raymond James Financial (St. Petersburg, FL)
    The Sr. Workforce Coordinator Analyst will report to the Sr. Manager, of the line area. Sr. Workforce Coordinator Analyst will be expected to gather and ... and business acumen. Position applies comprehensive knowledge of staffing and workforce management practices to schedule and optimize department resources to meet… more
    Raymond James Financial (10/25/21)
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  • Guardian Life Insurance Company (Bethlehem, PA)
    Workforce Planning Analyst (Remote) - ( 21000283 ) Description Do you want to be part of a team that prides itself on continuous improvement, develops its ... management, then Guardian has an exciting career opportunity for you as a Workforce Planning Analyst ! Position Summary Our Workforce Planning Analyst is… more
    Guardian Life Insurance Company (10/25/21)
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  • North End Teleservices, LLC (Omaha, NE)
    North End Teleservices is looking to add an experienced Workforce Analyst to our ever-growing team. Must be a strong team player with a service-minded ... and volume to determine the volume spikes and adjust schedules within workforce management tool.Monitor intraday performance, notifying managers as problems arise in… more
    JobDiagnosis (10/01/21)
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  • Gerber Collision & Glass (Elmhurst, IL)
    The Workforce Planning Analyst will execute the overall workforce planning strategy for The Boyd Group to help create a high performance culture. In this ... order to meet fluctuating volumes and staffing demands.Develop and maintain long-term workforce capacity plan as part of the annual budgeting process, in partnership… more
    JobGet (10/25/21)
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