- Qualtrics (Seattle, WA)
- …people across the globe who think that's work worth doing. ** Senior Product Manager - (Omnichannel Analytics - Voice & Contact Center Data)** **Why We Have ... experiences across all interaction channels. As a Product Manager focused on Omnichannel Analytics, you will lead the...on Omnichannel Analytics, you will lead the development of customer interaction analytics, with an emphasis on voice… more
- Amazon (Seattle, WA)
- …a dynamic, organized, and experienced Sr. Program Manager to manage our Voice of Customer Mechanism. You collaborate with business and technical teams to ... and technical audiences. As a Voice of Customer (VoC) Sr. Program Manager overseeing the...strategy, end to end delivery, and communicating results to senior leadership - Bachelor's degree Preferred Qualifications - 2+… more
- Windstream Communications (Columbus, OH)
- …the Role:** The Principal-Product Management is a strategic role within the Voice & Unified Communications (UC) product management team. This position will focus ... contributing to the development, innovation, and market success of Windstream's Voice and UC product portfolio. The Principal-Product Management will leverage deep… more
- GCI Communication Corp (Anchorage, AK)
- GCI's Senior Voice Core Manager will oversee the comprehensive planning, standards development, and implementation of Voice Core projects. This role ... the timely implementation of that technology for the wireline voice core. The Manager will assign and...integration, and testing of network elements. + Capacity and Customer experience improvements. Influences: + Execution & Implementation. +… more
- Amazon (Austin, TX)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... experience with our program. The key responsibilities of a Senior Customer Success Manager include...blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data… more
- Sage (Atlanta, GA)
- Senior Manager - Customer Growth...commercial results. - Influence, challenge, improve: Acts as the voice of the customer and/or the region to ... plan accordingly to mitigate or take advantage of these. - Using customer , market, competitor, performance, and execution insights to influence and shape Business… more
- eightfold.ai (Chicago, IL)
- …an amazing growth story - Eightfold is the place to be! About the Role The Senior Customer Success Manager - Public Sector role at Eightfold is responsible ... scale adoption and usage while achieving their goals. The Senior Customer Success Manager -...externally, across the globe. You will also be the voice of our customers back to Eightfold. Responsibilities: +… more
- Walmart (Bentonville, AR)
- **Position Summary ** We are looking for a Senior Manager of Product Management to join our Privacy and Trust Product Team. This role focuses on developing and ... for automated enforcement. **What you'll do ** **As a Senior Manager of Product Management, you will:**...decision-making, and foster data-driven innovation. + Advocating for the voice of the customer , ensuring product features… more
- Corcentric (Cherry Hill Township, NJ)
- As a Senior Customer Success Manager (CSM),...these with internal resources as needed + Represent the voice of the customer and work closely with ... do it for a company with a bright future, join us at Corcentric. As a Senior Customer Success Manager , O2C you will: + Serve as a client executive advocate… more
- JPMorgan Chase (New York, NY)
- …impact by delivering high-quality products that resonate with clients. As a Product Manager in Starter Customer Segment (serving the needs of 18-24 year ... core leader, you are responsible for acting as the voice of the customer and developing profitable...metrics on key initiatives + Serve as the general manager and customer advocate on financial &… more
- Amazon (Seattle, WA)
- …is still to be defined? The Alexa Customer Journeys team is looking for a Senior Product Manager - Technical with the experience and passion to dive deep and ... high quality at speed and scale. * Represent the voice of customer through external and internal...engage with science and engineering teams daily, and update senior leadership on progress weekly. This is a high… more
- Amazon (Seattle, WA)
- Description Amazon's Customer Service organization is seeking an experienced Senior Program Manager to join the Device, Digital & Alexa Support (D2AS) Team. ... Program Managers, Principals), Marketing, Legal, Public Relations & Executives, to surface Voice of Customer insights and drive alignment on feedback to… more
- Amazon (Bellevue, WA)
- …Amazon Delivery's Customer Experiences team (ADX CX) is seeking a Senior Design Program Manager to architect the operational backbone that enables ... fast-evolving environments, taking action, and learning from mistakes. We champion the customer voice (spoken and unspoken) through objective insights that… more
- Amazon (Seattle, WA)
- …teams build to protect our customers, brands, and selling partners, (3) serving as a " voice of the customer " for product and tech teams, and (4) partnering with ... Description Customer Trust External Relations (CTXR) ensures global thought-leaders,...topics and share information on industry trends. As a Senior Marketing Manager , you will play a… more
- Amazon (Seattle, WA)
- …teams build to protect our customers, brands, and selling partners, (3) serving as a " voice of the customer " for product and tech teams, and (4) partnering with ... Description Customer Trust External Relations (CTXR) ensures global thought-leaders,...topics and share information on industry trends. As a Senior Marketing Manager , you will play a… more
- Cincinnati Incorporated (Harrison, OH)
- Senior Vice President and General Manager ...and implement corrective actions to improve results. + Utilize voice of the customer feedback and data ... since the late 1890s. If you are a visionary Senior Vice President and General Manager of...development of marketing materials, content, and communications. + Leverage voice of the customer insights and data… more
- Discover (Riverwoods, IL)
- … customer care, and defect resolutions. Utilizes data, analytics, research, voice of the customer feedback, usability findings, and technology systems ... experience. + Manages a team in utilizing data, analytics, research, voice of the customer feedback, usability findings, and technology systems to unlock value… more
- Amazon (San Francisco, CA)
- …such as telecommunications, VoIP, and/or or CRM/ERP applications. You will be passionate about customer experience and advocacy and bring the voice of the ... investment. Key job responsibilities As an Amazon Web Services (AWS) Customer Solutions Manager you will be responsible for helping guide AWS customers along… more
- Bio-Techne (San Jose, CA)
- …and prevent disease worldwide.** Pay Range: $132,400.00 - $217,600.00 **Position Summary:** The Senior Product Manager has the opportunity to define and drive ... fully automated western blotting solution on the market. The Senior Product Manager joins a high growth...our growth targets and executing our strategy for target customer segments. You will be gathering voice … more
- Caterpillar, Inc. (Mossville, IL)
- …sit at the intersection of Product, Marketing, Sales and Customer Success. As the Senior Product Marketing Manager , you will act as the voice of the ... **Job Summary:** A fantastic opportunity is available for a Senior Product Marketing Manager to join our...ability to source, verify, and synthesize large amounts of customer voice into critical customer … more
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