- Wipfli LLP (Eau Claire, WI)
- …the opportunity to extend into the summer. Responsibilities + Provide excellent customer service support (both on-site and remote) to Firm associates for basic ... collaboratively in a team environment. + Prior experience with computer systems or help desk support is a plus. + Must be legally authorized to work in the… more
- Sharp Electronics Corporation (Kingsport, TN)
- …Desk Technician is an entry level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise sized clients with complex ... basic troubleshooting, and escalate alerts + Reconcile licensing for Cloud Service offerings + Troubleshoot, monitor, and maintain client computers and desktop… more
- Red River (Chantilly, VA)
- …of technical support in call center, while providing strong customer service . + Address tickets related to access, hardware, software, or network including but ... the organization's reputation with existing clients by providing exceptional customer service . Ideal candidates should exhibit enthusiasm, focus, and a keen… more
- Graebel Companies, Inc. (Aurora, CO)
- …satisfaction. Monitor and respond quickly and effectively to requests received through the IT helpdesk . Monitor Service Desk for tickets assigned to the ... be, anywhere in the world. When it comes to service , we set the bar for exceptional and then...$27/hr to $30/hr. Essential Duties and Responsibilities + Provide helpdesk support and resolve problems to the… more
- Terumo Medical Corporation (Elkton, MD)
- …email and web queues for service requests. + Enter tickets in Service Desk ticketing software and accurately categorize, prioritize and record information ... working on the phone, in person and within the helpdesk system to process support requests, document...Play an active role in developing, maintaining and documenting Service Desk processes and procedures + Assist… more
- ABBTECH Professional Resources, Inc. (Reston, VA)
- …security remediations ** Helpdesk Operations** Provides 24 x 7 first line support for IT services to internal users Follows standard operating procedures for IT ... and installs standard hardware and software; provides basic automation support and coordination to the project; implements the IT...work within a limited time horizon. **Job Summary:** Help Desk Operations In this role, you will provide 24x7… more
- Integra LifeSciences (Cordova, TN)
- …of care. The **Infrastructure Operations Specialist** is responsible for providing remote and desk -side 1st and 2nd level support to Integra end-users at the ... Monitor Helpdesk ticketing system. Provide timely and professional PC and peripheral support via phone, desk -side, or remote connection. Support includes… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …work center support , receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier-III support as required for advanced ... Helpdesk , ensuring efficient handling of trouble tickets and service requests. + Ensure the CAB and helpdesk...Active TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD… more
- HTC Global Services Inc (Troy, MI)
- …ticket handling, and basic IT support procedures. + Partner with Service Desk leaders to identify skill gaps and deliver targeted upskilling. ... hands-on training to prepare employees for success on our Service Desk . Training is primarily remote with...knowledge sharing. What You Bring + Experience in a Helpdesk , IT Support , or Call Center environment.… more
- State of Massachusetts (Boston, MA)
- …seeking an experienced IT professional to supervise IT Helpdesk staff and ensure service delivery and support to nearly 800 staff across 20 office locations ... services to the Agency and its stakeholders through help desk operations and supervise, mentor, and provide guidance to...Helpdesk staff which currently consists of six IT Support Specialists who are responsible for IT service… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- ** Helpdesk Manager SME** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** J0925-0421 ... Description:** CGI Federal has an exciting opportunity for a Helpdesk Manager within our Intel sector advancing the national... Manager oversees the daily operations of a help desk or IT support team, ensuring efficient… more
- TEKsystems (Kansas City, MO)
- …and ability to problem solve, customer service -centric people required. Skills Help desk support , Windows, Technical support , Customer service Top ... Top Skills - Must Haves + Help desk support + Windows + Technical...Secret Top Skills' Details: T his role will provide helpdesk support to USMC IT users. There… more
- Access Dubuque (Dubuque, IA)
- …overall Help Desk functions, including related supervisory responsibilities for managing support staff. In addition to oversight of Help Desk operation, ... standards and adhering to legal regulations. + Oversee and support a team of help desk professionals,...assisting other departments as needed for continuous process and service improvement. + Ensure Help Desk staff… more
- Xerox (Juneau, AK)
- …navigate service workflows effectively. **Preferred Qualifications:** + 2-5 years of service desk or technical support experience, or equivalent ... every time they connect with us.** **The Enterprise Helpdesk Analyst delivers advanced client support by...clear and consistent communication, and contributing to process and service improvements. This role bridges front-line support … more
- TEKsystems (Flint, MI)
- …Description Tier 1 Helpdesk TECHNICAL SKILLS Must Have * "Minimum 1 year of IT support or IT Service Desk experience required. This can be a combination ... been resolved * Drive initiatives that improve the service desk * Partner with internal support groups in providing the best service to our colleagues… more
- TEKsystems (Wichita, KS)
- … support , Help desk , Troubleshooting, Windows 10, Active directory, Windows, Customer service , Service desk , Support , Phone support , Office ... Description Help desk support for their 80 plus...desk ,Troubleshooting,Windows 10,Active directory,Windows Additional Skills & Qualifications Any helpdesk or desktop support experience will help… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA ... C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide...Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support . + Respond… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- …Configure and install agent workstations with EDC/SDC images, peripheral, network connections to support on-premise and virtual service desk analysts. + ACD ... Helpdesk Technician (EITAAS-2025-23939): Bowhead seeks an Tier 1 Helpdesk Technician that will provide multiple tier support...ideal technician will have 2+ years of IT help desk experience with a strong background in Microsoft Office365.… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- ** Helpdesk Agent - Journeyman** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... Time **Position Description:** CGI Federal has an exciting opportunity for a Helpdesk Agent within our Intel sector advancing the national security mission through… more
- TekSynap (Arlington, VA)
- …tasks related to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center support to receive and log trouble ... the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary...**REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a DoD… more
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