- Sharp Electronics Corporation (Kingsport, TN)
- **Overview** The National Help Desk Technician is an entry level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise ... basic troubleshooting, and escalate alerts + Reconcile licensing for Cloud Service offerings + Troubleshoot, monitor, and maintain client computers and desktop… more
- Red River (Chantilly, VA)
- …offer. How will you contribute to making an impact? The **_Helpdesk Technician I_** have the responsibility of ensuring continuous user functionality and enhancing ... the organization's reputation with existing clients by providing exceptional customer service . Ideal candidates should exhibit enthusiasm, focus, and a keen… more
- Terumo Medical Corporation (Elkton, MD)
- …email and web queues for service requests. + Enter tickets in Service Desk ticketing software and accurately categorize, prioritize and record information ... working on the phone, in person and within the helpdesk system to process support requests, document solutions and...Play an active role in developing, maintaining and documenting Service Desk processes and procedures + Assist… more
- TEKsystems (Kansas City, MO)
- … located in Kansas City Missouri. This team is comprised of 40 Service Desk Technicians responsible for supporting the NGEN Network End-Users throughout ... Secret Top Skills' Details: T his role will provide helpdesk support to USMC IT users. There is a...currently being used is Remedy. This is a 24/7 service desk in a classified environment. Technicians… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 1 Helpdesk Technician (EITAAS-2025-23939): Bowhead seeks an Tier 1 Helpdesk Technician that will provide multiple tier support to end ... technician will have 2+ years of IT help desk experience with a strong background in Microsoft Office365....images, peripheral, network connections to support on-premise and virtual service desk analysts. + ACD Configuration* Configure… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 2 Helpdesk Technician (EITAAS-2025-23940): Bowhead seeks a Tier 2 Helpdesk Technician that will provide multiple tier support to end ... initial set up and operational expansion of the Wave 1 Enterprise Service Desk , Unified Endpoint Management, and Enterprise Support Services.… more
- TEKsystems (Flint, MI)
- …Helpdesk TECHNICAL SKILLS Must Have * "Minimum 1 year of IT support or IT Service Desk experience required. This can be a combination of professional IT work ... Internet. A+ and Network+ certifications. HDI certifications." Job Description Summary: The Service Desk position provides outstanding customer service at… more
- TEKsystems (Wichita, KS)
- … support, Help desk , Troubleshooting, Windows 10, Active directory, Windows, Customer service , Service desk , Support, Phone support, Office 365 Top ... Description Help desk support for their 80 plus remote facilities....desk ,Troubleshooting,Windows 10,Active directory,Windows Additional Skills & Qualifications Any helpdesk or desktop support experience will help them get… more
- Insight Global (Braddock, PA)
- Job Description We are looking for an ESS Helpdesk Technician to join the team immediately. This position requires an active SECRET clearance. As a Electronic ... Security Systems Help Desk Technician , you will: Monitor and respond...factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic… more
- TEKsystems (Austin, TX)
- Job Description: Helpdesk Technician Position Type: Contract (18 months) Number of Openings: 3 Work Arrangement: Hybrid - 3 days onsite, 2 days remote Shift ... by onsite interview) DRole Overview We are seeking mid-level Helpdesk Technicians with strong technical and customer service...management tools sRequired Qualifications + 2+ years in a service desk or customer service … more
- TEKsystems (Austin, TX)
- Job Title: Service Desk Analyst Location: Austin, TX 78758 Schedule: Monday-Friday, 7:00 AM-3:30 PM (Hybrid: 3 days onsite, 2 days remote after 90 days) ... IT support team in Austin! We're seeking a mid-level Service Desk Analyst with strong customer ...in a metric-driven environment Qualifications: + 2-3 years of helpdesk experience in a corporate/enterprise setting + Experience with… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** **Call Center/Help Desk Technician III (BWAK)** We are currently searching for a qualified **On-Site** **Call Center/Help Desk Technician ... of new hardware and software for device life cycle. + Monitor and update service requests and incidents within the IT Service Management (ITSM) tool. +… more
- TEKsystems (Austin, TX)
- …OS + Office 365 + Active Directory Job Description: Client is looking to hire a Service Desk Analyst. Team is currently growing in size due to higher call volume ... and incoming tickets. Responsibilities include, but are not limited to: + Phone, email, and chat support + Networking support (DNS, DHCP, TCP/IP, etc.) + Troubleshoot in a multi-user environment + Troubleshoot PC's, printers, etc. + Support Windows based… more
- City of New York (New York, NY)
- …at the 2 Lafayette St. and 123 William St. locations. Monitor, Update, and complete Service Now Service Desk Tickets submitted by the DYCD staff. Provide ... New Yorkers and communities to flourish. Monitor and Manage Service Now Help Desk tickets and E-mails... tickets and E-mails in a timely manner. Provide Helpdesk /desktop support for hardware and software computer systems and… more
- Koniag Government Services (Baltimore, MD)
- …Services,** a Koniag Government Services company, is seeking a Customer Service Representative to support **TGS** and our government customer in Baltimore, ... reported incidents utilizing ServiceNow. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and reports on a wide… more
- Integration Innovation, Inc. (i3) (Huntsville, AL)
- …IT Help Desks to troubleshoot and document IT issues. + Monitor multiple helpdesk dashboards and be proactive in solving customer issues. + Manage supplies for ... + Setup IT equipment for users. + Receive and respond to escalated/advanced service requests from customers. + Comply with standard company policies and procedures.… more
- Americor (Irvine, CA)
- …takes off and our customer base (as well as internal employees) grow. The Service Desk Technician will supply a differentiated customer experience to ... Americor is seeking an IT Helpdesk Analyst, Level 1, to join our growing...via trouble tickets. Requirements: + 1-3 years of solid Service Desk or Help Desk … more
- Daisy Brand (Casa Grande, AZ)
- …Description Daisy Brand is currently looking for a junior to mid-level (Field) Service Desk Technician . Primarily, the candidate will support local ... Help Desk Analyst Job Details Job Location Casa Grande...ladder and elevated environments. PREFERENCES (familiarity with): + Fresh Service - Helpdesk software + Smart devices… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will ... IT support team. + Vendor Coordination: Collaborate with third-party vendors and service providers to facilitate problem resolution and the procurement of hardware… more
- TEKsystems (Jackson, MS)
- Description We are looking for a PC Technician / Helpdesk Support Professional to join the offsite desktop support team, to help with a hardware deployment ... desk , Asset management, Printers Top Skills Details Deployment,Desktop,Support,Troubleshooting,Hardware,Windows,Imaging,Customer Service , Technical Support, End user support, Windows 10, Active… more
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