- Koniag Government Services (Vienna, VA)
- Service Desk Lead Vienna, VA 22180, USA Req #568 Tuesday, June 17, 2025 **Kadiak,** a Koniag Government Services company, is seeking an experienced ... Service Desk Lead to support our federal customer in Vienna, Virginia. This position requires a Top Secret/SCI clearance with willingness to obtain a CI… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir, VA) (TS/SCI)at SMX(View all jobs) (https://www.smxtech.com/careers/) Fort Belvoir, VA SMX is actively seeking a ... position Monday - Friday.** **Essential Duties & Responsibilities** + Lead Help Desk operations and personnel +...interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Lead Technician Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: Secret Employee ... an advanced enterprise service delivery model. We're seeking motivated **Enterprise Service Desk (ESD) Lead Technicians** to be the first point of… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to support our USSS Network Operations and Security Center (NOSC) proposal. This position ... USD $113,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6164/ service - desk - lead /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-_ **ID** _2025-6164_… more
- CACI International (Doral, FL)
- Enterprise Service Desk Shift Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... will be responsible for overseeing daily operations of the service desk , ensuring high-quality IT support, and...desk operations, including 1-2 years in a team lead role + Strong knowledge of IT service… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Aberdeen Proving ... an active DoD Top Secret Clearance + Non-remote (relocation incentive available) Our Service Desk Site Lead will serve as the primary escalation point for… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + ... have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as the primary escalation point… more
- SOS International LLC (Boston, MA)
- Overview SOSi is seeking a highly qualified Lead Service Desk Manager who is responsible for providing planning and oversight into operations within the ... Area-of-Responsibility (AOR). Leads and directs a team of Service Desk members to ensure capabilities are available 24x7, properly monitored and maintained, and… more
- TEKsystems (Golden Valley, MN)
- …from a mentorship and lead perspective, over a technical SME. Skills Service desk , Help desk support, Ticketing system, Active directory, Supervisory ... Description Their current lead will be going on leave for medical...support, Incident management, Call center management Top Skills Details Service desk ,Help desk support,Ticketing system,Active… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service… more
- Boulder Community Hospital (Boulder, CO)
- …setting a plus. Responsibilities * Respond to, troubleshoot, and resolve (or escalate to Service Desk Lead ) all customer inquiries submitted to the helpdesk ... Service Desk Support Analyst Boulder Community Health, Boulder, CO 80303 $22.36 - $32.54 an hour - Full-Time Evenings, 40 hours per week *Range includes evening… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …more complex technical issues to senior-level technicians. + Work under the direction of the local Service Desk Lead as part of an integrated service ... Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance Location: Aberdeen Proving Grounds Position Overview: The Service Desk … more
- CACI International (Doral, FL)
- …to 10% Type of Travel: Continental US * * * CACI is looking for an experienced Service Desk Lead in support of SOUTHCOM, a Department of Defense (DoD) ... organization located in Doral, Florida. As the Service Desk Lead at this location, you will be responsible for maintaining, analyzing, troubleshooting,… more
- DriveTime (Tempe, AZ)
- …and engaging other teams and business areas as needed. **In Long, the Assistant Director, Enterprise Service Desk will** + Lead the Service Desk ... responsible for providing leadership and direction for the Enterprise Service Desk (ESD), executing on our strategic...management, ensuring timely and efficient resolutions in line with Service Level Agreements (SLAs). Lead the team… more
- Robert Half Technology (Atlanta, GA)
- Description We're seeking an experienced Service Desk Manager to lead our client's IT support team within a fast-paced MSP environment. The ideal candidate ... a passion for delivering exceptional customer service . Key Responsibilities: Lead and mentor the Service Desk team to ensure high performance and detail… more
- University of Washington (Seattle, WA)
- …support, optimizing service delivery, and driving innovation within the Service Desk . **Leadership and Team Management:** + Lead and mentor a team of ... SERVICES** has an outstanding job opportunity for a **Manager, Service Desk ** . **WORK SCHEDULE** + 100%...structuring and managing data within frameworks like the Common Service Data Model (CSDM). + Lead major… more
- Arizona Public Service (Phoenix, AZ)
- …employees connected, productive, and supported. We're seeking a proactive, people-first IT Manager to lead our Service Desk team-our first line of support ... Manager, Information Technology | Service Desk Apply now " Date:... levels, user satisfaction, and continuous improvement. What you'll lead and manage: + A dedicated internal team of… more
- Robert Half Technology (Houston, TX)
- …for a dynamic Help Desk Manager with a strong background in IT security to lead our service desk operations and ensure the integrity of our systems. ... service . Responsibilities: * Oversee the daily operations of the IT Service Desk team to ensure efficient resolution of technical issues and a high standard… more
- KBR (Colorado Springs, CO)
- Title: Help Desk Support Lead Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology ... most critical role - protecting our national security. Help Desk Support Lead - Gravity DevSecOps Pipeline...security teams to ensure mission continuity. + Oversee help desk workflows, ensuring adherence to service level… more
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