- CACI International (Sterling, VA)
- Service Desk Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... * * * CACI is currently looking for a motivated, career and customer-oriented Service Desk Lead with Agile methodology experience to join our Customs and… more
- Robert Half Technology (San Diego, CA)
- Description We are seeking an experienced IT Service Desk Lead to oversee a team of support specialists in delivering high-quality technical assistance ... IT support processes. Responsibilities: + Lead and mentor the IT Service Desk team to ensure consistent, high-quality support for end users. + Maintain and… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to support our USSS Network Operations and Security Center (NOSC) proposal. This position ... USD $113,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6164/ service - desk - lead /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-_ **ID** _2025-6164_… more
- System One (Arlington, VA)
- Job Title: Service Desk Tower Lead Location: Arlington, VA On-Site - Federal Client Public Trust Clearance Required 6 Month Contract to Hire Hourly Rate: ... available ALTA IT Services has a 6-month contract to hire opening for a Service Desk Tower Lead to lead an IT support team, onsite at a federal client… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Aberdeen Proving ... an active DoD Top Secret Clearance + Non-remote (relocation incentive available) Our Service Desk Site Lead will serve as the primary escalation point for… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + ... have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as the primary escalation point… more
- GovCIO (St. Louis, MO)
- **Overview** GovCIO is currently hiring for Service Desk team lead for our US Coast Guard program. This position will be located in St. Louis, MO and is a ... USD $165,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6594/ service - desk -team- lead /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-MO-St. Louis_ **ID**… more
- KeenLogic (Quantico, VA)
- Service Desk Lead Location: Quantico, VA Contract Duration: one year contract starting March 2026 (with potential extension through March 2031) Summary: ... KeenLogic is seeking a Service Desk Lead to join one of our government clients. This is a full-time, onsite position offering Fortune 500-level benefits… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …more complex technical issues to senior-level technicians. + Work under the direction of the local Service Desk Lead as part of an integrated service ... Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance Location: Aberdeen Proving Grounds Position Overview: The Service Desk … more
- HealthFitness (Cambridge, MA)
- …**Harvard Recreation** , managed by **HealthFitness** , is seeking a proactive and customer- service -driven ** Lead Front Desk Attendant** to join our team ... and efficient experience for all members and guests. You'll lead by example-guiding front desk staff during...skills to drive member retention and deliver meaningful customer service in a heavy customer-facing role. Ensure all guests,… more
- CACI International (Arlington, VA)
- …Required: Up to 10% Type of Travel: Local * * * **The Opportunity:** The TOC Service Desk Shift Lead will provide daily supervision, technical support and ... community for Department of Homeland Security through telephone and emails. The Service Desk Shift Lead will have extensive experience supporting customers… more
- TEKsystems (Honolulu, HI)
- …for a direct hire opportunity with a respected local organization. This individual will lead the Service Desk and Field Services teams, ensuring high-quality ... infrastructure. Key Responsibilities + Supervise, train, and mentor IT Service Desk staff + Manage daily operations...vendors for IT software, hardware, and cellular services + Lead process improvement initiatives + Manage Windows imaging and… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- **Help Desk Lead - Senior** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Arlington **Position ID:** ... manages and oversees the daily operations of a help desk team, ensuring efficient and effective technical support. This...escalated issues, mentoring team members, implementing processes, and maintaining service levels. The Lead acts as a… more
- TekSynap (Springfield, VA)
- …aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist/ Service Desk Lead to join our team supporting a ... **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service … more
- WSP USA (Los Angeles, CA)
- … improvement and support process optimization, who will oversee WSP-managed technologies and lead service desk functions to ensure optimal technology ... controls in accordance with NIST Cybersecurity Framework and ISO 27001 standards ** Service Desk Leadership** + Lead , manage, and improve core IT operations… more
- Burlington (Edgewater Park, NJ)
- **Position Overview** We are seeking a proactive and experienced IT Service Desk Manager to lead the delivery of high-quality IT support across our retail ... will be responsible for ensuring operational excellence of all Service Desk activities through ITIL-aligned processes, with...and management via telephony systems, and the ability to lead and develop a distributed, global support team -… more
- KBR (Colorado Springs, CO)
- Title: Help Desk Support Lead Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology ... most critical role - protecting our national security. Help Desk Support Lead - Gravity DevSecOps Pipeline...security teams to ensure mission continuity. + Oversee help desk workflows, ensuring adherence to service level… more
- ManTech (Herndon, VA)
- ManTech seeks a motivated, career and customer-oriented **Desktop Support Services Help Desk Lead ** to join our team in **Washington, DC.** This is a hybrid ... and 1 day remote. The **Desktop Support Services Help Desk Lead ** oversees the help desk...(BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+… more
- Ophthalmic Consultants of Boston (Danvers, MA)
- …patient care starts at the front desk -and so does leadership. As the Front Desk Lead , you'll be the face of our values: Outstanding Patient Care, Unity, ... patient who walks through our doors. Key Responsibilities: + Lead the Front Line: Supervise all front desk...a fast-paced environment + Outstanding leadership, communication, and customer service skills Join OCB and lead from… more
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