- Home Depot (Atlanta, GA)
- **Position Purpose:** As a trusted member of our Customer Experience ( CX ) team, the Senior Analyst Consumer Insights will be working on a cutting-edge ... Customer Experience Management project leveraging our platform...with their customers and drive improvements that lead to customer delight. The Sr Analyst will work… more
- Home Depot (Atlanta, GA)
- …experience distilling complex and / or ambiguous business process, technology and customer experience opportunities into actionable plans for improvement. + ... **Position Purpose:** The Senior Manager, Strategy & Analytics is responsible for...Experience in identifying new growth opportunities, customer behavior and technology trends and evaluating them for… more
- NuAxis Innovations (Washington, DC)
- **Help Desk Senior Specialist II** Location **Washington, DC** \# of...a federal IT company on a mission to make customer experience ( CX ) the center ... technical support. The onsite support may require local travel + Intercept and manage customer IT service requests via telephone, fax, e-mail, or walk-in + Log a… more
- NuAxis Innovations (Washington, DC)
- …Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience ( CX ) the center of every government solution.** **Technology is ... Full-Time position. **Job Summary:** The Optional Services Lead will serve as a senior manager to drive operational excellence and ensure contract success. Per our… more
- NuAxis Innovations (Vienna, VA)
- …Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience ( CX ) the center of every government solution.** **Technology is ... Finance and Accounting, including at least 3 years in a senior leadership role + Proven experience in federal government contracting with mastery of FAR, DFARS,… more
- Henkel (Bridgewater, NJ)
- …do** + Get hands-on experience and contribute to Henkel Adhesive's customer experience and digital transformation initiatives across North America and LATAM. ... CX Engagement and SME intern: Summer - Fall 2026...+ Experience or strong interest in digital customer experience across marketing, sales, customer … more
- Kerry (Beloit, WI)
- …management run team reporting and analysis to drive elevated EX & CX experience . + Proactively manage the customer order management in line with agreed ... proactive resolution of issues, queries, claims and complaints providing a seamless experience . + Manage customer communications related to service performance.… more
- CyrusOne (San Antonio, TX)
- The Senior Project Manager, Construction & Development will help manage data center construction projects with an emphasis on mission-critical MEP systems. ... reports. + Oversee engineers, subcontractors and vendors during pre-construction, commissioning ( Cx ), and project closeout phases. **Qualifications:** + 7+ years of … more
- Fluor Corporation (Houston, TX)
- …/ mission critical facilities - with a specific focus on Construction Management * Experience with managing the quality and Cx (commissioning) aspects of a ... equivalent in applicable field of study and twenty (20) years of work-related experience or a combination of education and directly related experience equal… more
- Stanford Health Care (Newark, CA)
- …data across multiple sources and present it in a clear, impactful way. Preferred: Experience with Genesys Cloud CX , NICE inContact, Avaya CMS, Amazon Connect, or ... Health Care job.** **A Brief Overview** The Business Reporting Analyst is a senior position responsible for identifying data needs and metrics and ensuring the… more
- SAP (Plano, TX)
- …individual contributions, and a variety of benefit options for you to choose from. **About SAP Customer Experience ( CX )** SAP Customer Experience ( ... in the Customer engagement/Marketing/CRM business + Knowledge of the Customer Experience space with previous roles at SAP CX or similar providers like… more
- Love's Travel Stops & Country Stores (Oklahoma City, OK)
- …Competitive Pay Career Development*_ **Welcome to Love's:** The Senior Manager of Customer Experience ( CX ) Strategy is responsible for safeguarding and ... enhancing the Love's brand. They lead advanced customer experience measurement and user ...team + Own the journey management process, craft comprehensive CX strategies, and drive operational change + Manage vendor… more
- Coinbase (Nashville, TN)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to ... self-service, and optimize support interactions to deliver an effortless experience . The CX Programs team leads strategy,...the intersection of product and support to transform the customer experience . We're hiring a Senior… more
- Coinbase (Albany, NY)
- …and automation, and optimizing customer support interactions to create an effortless experience . As a CX Technical Senior Program Lead you will ... connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the… more
- Coinbase (Madison, WI)
- …connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization plays an imperative role ... team is dedicated to eliminating compliance challenges, empowering our customer experience via self-service and automation, and... customer support interactions to build an effortless experience . As a Senior Analytics Engineer on… more
- Travelers Insurance Company (Richmond, VA)
- … working with financial linkage models and Bayesian models is a plus. + Familiarity with customer experience domain and survey data is a plus. **What is a Must ... of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment....for recruiting and talent assessment efforts. + Collaborate with Sr Staff Data Scientist on various training and skill… more
- Amazon (Detroit, MI)
- …are aligned on program status About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal ... Description In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our … more
- Amazon (Bellevue, WA)
- …UX partners, cross-disciplinary teams, and executive leaders About the team The Amazon Delivery's Customer Experience team (ADX CX ) team is a diverse group ... wanted it? Amazon's Customer Experiences team (ADX CX ) is seeking our next Senior UX...innovative ideas and solutions and raise the bar on customer 's experience with delivery * Effectively advocate… more
- SCI Shared Resources, LLC (Houston, TX)
- …Consider the possibilities of joining a Great Place to Work! The Director, Customer Experience ( CX ) is responsible for implementing and optimizing ... CSAT, and CES. Measure performance and report insights to senior leadership to enable data-driven decision-making. + **Manage User...5 years of relevant experience in digital CX , UX, or customer journey mapping. +… more
- NRG Energy, Inc. (TX)
- …Instagram, LinkedIn and X. **Job description** The Senior Manager, Research & Customer Experience ( CX ) will be responsible for research, analysis, ... **Responsibilities** + Proactively lead NRG in identifying opportunities where market research, customer experience and competitive intelligence can play a role… more
