- Home Depot (Atlanta, GA)
- **Position Purpose:** The Senior Manager , Strategy & Analytics is responsible for developing and driving the strategic vision, planning, and analysis for the ... all facets of the organization's mid to long-range strategy formulation, planning, program management, and the support of business analytics activities. This leader… more
- Home Depot (Atlanta, GA)
- …strategic company initiatives **Direct Manager /Direct Reports:** + Position reports to Sr Manager , Consumer Insights + This position has 0 direct reports ... Purpose:** As a trusted member of our Customer Experience ( CX ) team, the Senior Analyst Consumer Insights...and drive improvements that lead to customer delight. The Sr Analyst will work directly with our field associates… more
- CyrusOne (San Antonio, TX)
- The Senior Project Manager , Construction & Development will help manage data center construction projects with an emphasis on mission-critical MEP systems. ... reports. + Oversee engineers, subcontractors and vendors during pre-construction, commissioning ( Cx ), and project closeout phases. **Qualifications:** + 7+ years of… more
- NuAxis Innovations (Washington, DC)
- **Help Desk Senior Specialist II** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... customer experience ( CX ) the center of every government solution.** **Technology is...and within SLA parameters. + Support WMATA's PC Refresh Program . The program includes but is not… more
- Fluor Corporation (Houston, TX)
- …invited to apply for this role. Job Description As the Site Construction Manager , this individual will oversee and direct the performance of all field construction ... the assigned area of responsibility. This role may be referred to as Manager IV, Construction. *Assure that all requirements and expectations of the Fluor Operating… more
- Capgemini (Dallas, TX)
- …and close-out of the engagement, including establishing a "benefits management office." The CX Program Engagement Director / Manager has technical and ... and Engagement Management capabilities, the CX Engagement Manager will lead teams of senior functional...and prioritize opportunities to achieve enterprise goals or enhance program strategies by partnering with senior leadership… more
- Honeywell (Atlanta, GA)
- As a ** Senior Customer Experience Program Manager here** at Honeywell, you will design, implement, and oversee programs to collect and analyze customer ... experience. You will report directly to our **Customer Experience Program Manager ,** and you will work out...**Reporting & Communication** : Present findings and insights to senior leadership and stakeholders, communicating the voice of the… more
- Walmart (Bentonville, AR)
- …to deliver a frictionless and engaging experience to the Walmart customer. As the Senior Manager of CX Strategy, you will architect friction-free, end-to-end ... **Position Summary ** **What you'll do ** Senior Manager , Customer Experience Strategy, LocalFinds...boardroom to the Jira backlog. Key responsibilities + End-to-end CX : Map and optimize web/app journeys to lift NPS,… more
- Walmart (Bentonville, AR)
- **Position Summary ** **What you'll do ** ** Senior Manager , Insights Consulting - Omni CX and Growth Analytics** What if you could work in an environment ... growth by synthesizing data analysis and research + Operationalize CX metrics and insights that will improve customer experience... Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and… more
- Liberty Latin America (PR)
- **What's the role?** The Senior Manager CX Performance leads our Agent Performance team, focusing on training, quality, and knowledge management. This role ... ownership. + Previous success in building and/or leading a customer community program . + Background in L&D, including instructional design, training, or similar… more
- Amazon (Bellevue, WA)
- …organization? Amazon Delivery's Customer Experiences team (ADX CX ) is seeking a Senior Design Program Manager to architect the operational backbone that ... to their unique challenges and working styles. In direct partnership with senior leaders and our broader design organization, you'll define what operational… more
- ManpowerGroup (Fremont, CA)
- Our client, a leading organization in the industry, is seeking a Sr Program Manager to join their team. As a Sr Program Manager , you will be part ... a collaborative mindset, which will align successfully in the organization. **Job Title:** Sr Program Manager **Location:** REMOTE, CA **Pay Range:**… more
- Amazon (Seattle, WA)
- …customer, you've come to the right place. Amazon Ads is looking for a Senior Product Release Manager , Global Release Management to lead release management ... solutions that expedite market launches and improve product performance Track program (s) health and success by evaluating performance and deriving insights via… more
- Amazon (Redmond, WA)
- …government agencies, and other organizations operating in places without reliable connectivity. The Sr . Manager - PMT will be at the forefront of defining ... provisioning and satellite terminal device and network management. This Sr . Manager - PMT will be the...workflows for service management and service plan changes. This manager will define APIs for enabling console CX… more
- Sprinklr (New York, NY)
- …experiences worldwide. **Job Description** Sprinklr is seeking a dynamic and customer-obsessed Senior Product Manager to help drive adoption and value ... + Deep understanding of customer challenges across industries like marketing, CX , and digital transformation + Proven experience in strategic consulting, product… more
- Comcast (Philadelphia, PA)
- …or any other basis protected by applicable law. **Skills:** Customer Experience ( CX ); Leadership; Decision Making; Senior Program Management; Accountability; ... Comcast. **Job Summary** Responsible for oversight and management of Program Managers and the Program Management Office...and management of Program Managers and the Program Management Office (PMO.) Effectively oversees Program … more
- Amazon (Seattle, WA)
- …complex, global problems at scale? The Amazon Books team is looking to hire a Senior Product Manager -Technical to join the Books Core shopping team to transform ... and digital books. This role is expected to drive CX innovation, new product development, and experimentation for Books...development, and experimentation for Books experiences World Wide. The Senior Product Manager - Technical in this… more
- NBC Universal (Universal City, CA)
- …and entertainment content. The spin-off is expected to be completed during 2025. The Manager Digital CX & E-Commerce is responsible for destination programs that ... of Universal Studios Hollywood, leading the presentation of channel and program performance across Universal Destinations and Experiences. Guest Experience Champion… more
- Lilly (Indianapolis, IN)
- …for people around the world. **Job Description Summary** The Group Product Manager for UE Patient Experience leads empowered, cross-functional product teams in ... and accelerating the shift to a customer-first attitude, the Group Product Manager will champion a best-in-class unified experience that integrates diverse digital… more
- Amazon (New York, NY)
- …on the customer, you've come to the right place. Amazon Ads is looking for a Senior Manager of Product Release Manager to lead release management globally ... operational readiness. The RM actively drives discussions cross org for CX /service team usability, feature design trade-offs, product gap prioritization, and… more
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