- Deloitte (Costa Mesa, CA)
- …workforce Recruiting for this role ends on January 30, 2026. Work You'll Do An Oracle Cx Senior Manager works with Sales and Service leadership to identify ... and deliver field service transformation projects to them. The Senior Manager is a thought leader and...be eligible to participate in a discretionary annual incentive program , subject to the rules governing the program… more
- Amazon (Bellevue, WA)
- …organization? Amazon Delivery's Customer Experiences team (ADX CX ) is seeking a Senior Design Program Manager to architect the operational backbone that ... to their unique challenges and working styles. In direct partnership with senior leaders and our broader design organization, you'll define what operational… more
- Amazon (San Francisco, CA)
- …NPI TPM team at eero is looking for an experienced Senior Software Technical Program Manager . As a Sr .TPM, you will be collaborating closely with the ... teams located in Taipei, Taiwan and San Francisco. A Sr . Technical Program Manager is...services in sync with launch timelines Communicate regularly with senior management on status, risks and change control Communicate… more
- Bristol Myers Squibb (Council Bluffs, IA)
- …HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with label, leveraging ... as needed to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a timely...+ US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to… more
- Amazon (Seattle, WA)
- …engage with consumers via streaming media around the world. As a Senior Manager , Product Management - Tech, Ad CX Optimization, you will lead the charge ... of video advertising? Prime Video is looking for a Senior Manager , Product Management - Tech to...success metrics and establish measurement frameworks to evaluate ad CX impact on customer satisfaction, retention, advertiser performance, and… more
- NBC Universal (Universal City, CA)
- …and entertainment content. The spin-off is expected to be completed during 2025. The Manager Digital CX & E-Commerce is responsible for destination programs that ... of Universal Studios Hollywood, leading the presentation of channel and program performance across Universal Destinations and Experiences. Guest Experience Champion… more
- Amazon (Bellevue, WA)
- …that uses innovative technology solutions for real time customer experience enhancement. The Senior TPM will be responsible for the execution of critical programs to ... and coordinating design/implementation efforts. Ideally, you possess a strong program management background, demonstrated experience leading medium to large… more
- Amazon (New York, NY)
- …communication abilities should be exceptional, allowing them to influence senior leadership through data-driven presentations and strategic recommendations. Ideally, ... to increase new customer conversion, second purchase rates, and loyalty program effectiveness * Partner with marketing teams to optimize customer communication… more
- PNC (Cleveland, OH)
- …field on a regular basis. Some responsibilities may be performed remotely, at the manager 's discretion. The Client Solution Specialist Sr is the trusted partner ... opportunity to contribute to the company's success. As a Client Solution Specialist Sr within PNC's Private Bank organization, you will be based in Cleveland, Ohio.… more
- Amazon (New York, NY)
- …business as a whole * Collaborating with cross-functional teams including Operations, Marketing, CX , Program Management, and Finance to ensure processes are in ... creative, goal-oriented, highly entrepreneurial and experienced Principal Category Merchant Manager (CMM) to join the Grocery Partnerships Team. This role… more
- Stantec (Chandler, AZ)
- …design. Join us and design your place with Stantec. Your Opportunity The Senior Project Manager is directly responsible for the overall successful execution ... project, to the Client, according to the contract. The Senior Project Manager represents and is the...and oversees project tasks to be performed by other Cx team members. - Manage assigned projects through all… more
- Herbalife (Winston Salem, NC)
- Senior Manager , Global Business Applications - Oracle Category: Global Technology Services Position Type: Regular Full-Time External ID: 17762 Location: ... implement Oracle SaaS solutions for Herbalife's business groups, particularly in Oracle Cx . Collaborate with business partners and diverse teams to understand goals,… more
- Amazon (Austin, TX)
- …features in partnership with Tech, Program and Operations Teams. As a Senior Product Manager , you will work across leadership and cross-functional teams to ... operations and exceptional customer service, is looking for a Sr Product Manager to join our team....customer and associate as we advocate for a bar-raising CX through improved product experiences. A successful candidate thinks… more
- Coinbase (Des Moines, IA)
- …Attendance is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) ... customer and agent experiences. * Partner with Product and CX to use metrics, customer feedback, and voice-of-customer insights...and non-technical leaders with ease via weekly and monthly program updates. *What we look for in you:* *… more
- Coinbase (Charlotte, NC)
- …and grow a team of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect and lead core data modeling ... times. * *Develop deep domain expertise: *Ensure your team deeply understands finance, CX , HR, compliance and product data, building targeted data marts and tools… more
- Coinbase (Santa Fe, NM)
- …of product and support to transform the customer experience. We're hiring a Program Manager , Coinbase One, to evolve Priority Support into a best-in-class ... driving targeted improvements. *What We're Looking For* * 5+ years in CX program management, project management, or product operations * Proven success leading… more
- Parsons Corporation (Norfolk, VA)
- …what's possible. **Job Description:** Parsons is looking for an amazingly talented ** Senior Engineering Manager ** to join our team supporting our Federal ... reviews + establish Commissioning roadmap and plan for multi-year construction program , review KTR Cx plans, advise on Cx trends/lessons learned + Monitor… more
- Mass Markets (AL)
- …globally expanding, industry-leading organization. We are seeking an experienced and results-driven Senior Operations Manager to join our dynamic BPO team. This ... that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology… more
- Walmart (Bentonville, AR)
- **Position Summary ** Senior Manager , Experience Research At Sam's Club, we're committed to being the membership you love the most. The Sam's Club Experience ... **What you'll do ** **In This Role** As a Senior Manager of Experience Research, you will...or related field + AND 8+ years of UX, CX , or Service Design Research experience + OR Master's… more
- Walmart (Bentonville, AR)
- …** **What you'll do ** **Position Summary:** Walmart Marketplace is seeking a ** Senior Manager , Buyer Experience - Seller Fulfilled** business to lead strategic ... and delight customers. More about Marketplace: https://marketplace.walmart.com/ **What you'll do:** As a ** Senior Manager , Buyer Experience - SFS** , you will: +… more
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