- NTT America, Inc. (Charlotte, NC)
- **Req ID:** 303577 Launch by NTT is looking for a UX/ CX Sales Lead - BFSI (US Remote) for Banking and Financial Services and **Insurance** (BFSI). Check us out: ... strategy, product design, and engineering, transforming brands globally. Job Summary UX/ CX Sales Leads are responsible for promoting our company's services. This… more
- Cisco (San Jose, CA)
- …if a sufficient number of applications are received. Meet the Team The Chief of Staff to the SVP of Business Development, Pricing, Strategy and Planning will play a ... (GPRS) to define playbook for activating and scaling Cisco's go-to- market o Partners with GMs to define and execute...Partner with Product owners to share trends, data, and research on pricing, competitive approaches, discounting themes, etc. o… more
- Subaru of America (Camden, NJ)
- …business goals. + Aligns connected features with evolving customer preferences, market trends, and regulatory requirements. Lobbies stakeholders to prioritize key ... customer experience is at the forefront of product decisions. + Customer Experience ( CX ) & Problem-Solving + Maintains responsibility for overseeing the CX … more
- Amazon (San Francisco, CA)
- …products to foresee and satisfy those needs. We need to transform our CX into a smart, emotionally intelligent (digital) agent helping customers find audio content ... This greenfield team incubates high-impact opportunities to innovate our CX with AI, to drive and deliver this transformation...AGI, and AWS, to advance the state of AI/ML research and its applications. * Build and nurture partnerships… more
- Amazon (San Diego, CA)
- …for discovery and risk mining of new and emerging abuse patterns within Amazon's Shopping CX . As the Risk Manager over this space, you'll partner with our team of ... engineers, research scientists, data scientists and business intelligence engineers to...work safely and cooperatively with other employees, supervisors, and staff ; adhere to standards of excellence despite stressful conditions;… more
- Amazon (Seattle, WA)
- …high-traffic productivity scenarios for millions of customers worldwide. You'll work with CX , science and engineering partners to build our next phase in making ... environment where they collaborate closely with colleagues across product, design, research , science and engineering. Key job responsibilities * Drive the… more
- Mass Markets (LA)
- …shopping, contact center services, merchandising, analytics, and consumer insight research . + Strategic Sales Planning:Collaborate with team members to develop ... + Competitive Awareness:Maintain a thorough understanding of competitive offerings and market trends to inform sales strategies. + Client Needs Assessment:Evaluate… more
- Amazon (Seattle, WA)
- …stand to lose?" and "What is the ongoing business impact of this CX post-launch?". Key job responsibilities - Spearhead collaborative efforts with finance, CBA ... future initiatives. - Stay at the forefront of industry trends, economic research , and best practices in causal modeling and econometric techniques, continuously… more
- Mass Markets (IN)
- …The successful candidate will support by managing case files, conducting legal research , preparing legal documents, and ensuring all filings and paperwork are ... pre-employment test. - POSITION RESPONSIBILITIES Key Responsibilities: + Conduct legal research and gather relevant information from a variety of resources,… more
- Mass Markets (Las Cruces, NM)
- …privacy policies and refers callers to alternate sources when appropriate. + Research systems to find missing information as applicable; coordinate with other ... resolve complex and escalated issues resulting from multiple channels. + Complete research of beneficiary contact history and report findings to management. + Listen… more
- Mass Markets (Killeen, TX)
- …wide variety of clients. In this role, you will identify customers' needs, research every issue, provide solutions, and upsell customers on new products and ... first call resolution through problems solving and effective call handling + Research systems to find missing information as applicable; coordinate with other… more
- Mass Markets (NM)
- …business units and executives on a variety of legal topics. + Conducting legal research on a wide range of topics + Monitor applicable state and federal laws, ... company's goals. + Clearly communicate policies and procedures to staff CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD...once, follow through, and meet deadlines. + Proficient legal research and drafting skills, and use of Westlaw and… more
- Mass Markets (Wichita, KS)
- …wide variety of clients. In this role, you will identify customers' needs, research every issue, provide solutions, and upsell customers on new products and ... Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with other… more
- Amazon (Palo Alto, CA)
- …of large-scale data analytics, model training, deployment and serving * Conduct research on new machine-learning modeling to optimize all aspects of Sponsored ... from back-end optimization (such as customized response prediction models) to front-end CX innovation (such as widgets), to help shoppers feel understood and shop… more
- Amazon (Sunnyvale, CA)
- Description Join Amazon Lab126, a dynamic research and development company known for designing cutting-edge consumer electronics such as Kindle, Fire tablets, Fire ... innovation in display technology. * Use a deep understanding of Customer Experience ( CX ) and User Experience (UX) principles to design experiments and conduct user… more
- Mass Markets (Killeen, TX)
- …aides in policyholder retention + Learns and applies product, industry, and market knowledge to make recommendations to policyholders + Listen to customers, ... understand their needs, and resolve customer issues + Research systems to find missing information; coordinate with other...personal information + Escalate customer issues to the appropriate staff and managerial for resolution as needed + Attend… more
- Mass Markets (Savannah, GA)
- …service provider (ISP). In this role, you will identify customers' needs, research every issue, provide solutions, and deliver a world class customer service ... reason for contacting Tech Support + Leverage multiple systems to research and troubleshoot service disruptions; coordinate with other departments to resolve… more
- Mass Markets (Wichita, KS)
- …personnel for issues he/she cannot individually resolve. + Problem recognition, research , isolation, resolution, and follow-up for all computers and software within ... ability with basic networking, and telephony + Demonstrated ability to research , plan, document, and execute complex tasks/projects + Excellent written and… more
- Mass Markets (Killeen, TX)
- …Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with other ... issues with the managerial team + Escalate customer issues to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution through… more
- Mass Markets (Las Cruces, NM)
- …Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with other ... issues with the managerial team + Escalate customer issues to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution through… more