- WheelHouse IT (Orlando, FL)
- Wheelhouse IT is seeking a highly motivated Support Escalation Engineer to provide high-quality technical support and mentorship to our clients. This ... of our team, you will be responsible for providing remote and on-site support for PCs, networking equipment, servers, firewalls, and desktop software. You will also… more
- HUB International (Chicago, IL)
- …strategies for OS and application upgrades. + Act as last support line engineer ( escalation engineer ) and implementation engineer . + Manage relations ... to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence....and acquisitions. **Job Title - Sr End User Computing Engineer ** **Job Description:** This role is part of our… more
- Leidos (Fort Meade, MD)
- …Management team and other key stakeholders. *Serve as the senior Tier III escalation support engineer for Incident Management activities. *Develop and ... **Description** Leidos is seeking a **Senior** **Network Engineer ** to join our Defense Enclave Services (DES) team at Ft. Meade, MD. **POSITION SUMMARY:** This is… more
- Automation Anywhere, Inc. (UT)
- …specialty customer support escalation team. The Sr. Technical Support Engineer is responsible for developing and implementing technical troubleshooting ... training for our Support team globally. This role will help discover areas...experience and talent to dramatically improve the overall technical escalation process, liaising closely with product management and engineering… more
- Cisco (Richardson, TX)
- …provide critical engineering support for very large-scale customer deployments. As an engineer in this team, you will have the opportunity to not only support ... customer escalations in Cisco's Routing portfolio * Provide expert support and be a critical point of contact for...and network problems of high complexity * Provide technical support to Cisco customer-facing teams and customers; provide status… more
- ServiceNow, Inc. (Orlando, FL)
- It all started in sunny San Diego, California in 2004 when a visionary engineer , Fred Luddy, saw the potential to transform how we work. Fast forward to today - ... this role:** ServiceNow is currently seeking a Senior Account Escalation Manager to manage customer accounts requiring an enhanced...services. **Note THIS IS NOT A SALES OR SALES SUPPORT ROLE.** Responsibilities: + Development and Execution of Get… more
- ServiceNow, Inc. (Orlando, FL)
- It all started in sunny San Diego, California in 2004 when a visionary engineer , Fred Luddy, saw the potential to transform how we work. Fast forward to today - ... make the world work better for everyone. **Manager, Account Escalation Engineering (US)** **Team & Role** Our Account ...Engineering (AEE) team is the pinnacle of Global Technical Support and has engineers who are collectively responsible for… more
- Medtronic (Los Angeles, CA)
- …in a more connected, compassionate world. **A Day in the Life** **Global Support Engineer - Surgical Robotics** **Careers that Change Lives** At Medtronic, ... on surgical procedures of diseases and conditions. The Global Support Engineer , as part of the RAS...support by following the appropriate use of the escalation process, when other avenues for resolution are exhausted.… more
- GCI Communication Corp (Anchorage, AK)
- …Additional Engineer Job Duties & Disciplines + Provide technical leadership and escalation support for various delivery and engineering groups as well as ... GCI's Network Engineer I will apply engineering principles tomultiple sub-groups...part of the CTO Technical Resolution Team responsible for escalation support focused on technology related to… more
- United Musculoskeletal Partners (Golden, CO)
- **DESCRIPTION** As an IT Support Engineer L4 at United Musculoskeletal Partners (UMP), you'll be a part of a collaborative team that is hyper-focused on ... our end users as part of a highly collaborative swarming support model you'll also act as the escalation point to the L1 & L2 engineers on the support… more
- University of St. Thomas (St. Paul, MN)
- …The University of St. Thomas invites qualified candidates to apply for a Technical Support Engineer position within the ITS Support Services department. The ... equity considerations, and available market information. JOB SUMMARY The Technical Support Engineer position is responsible for providing customer service,… more
- Meta (Fort Worth, TX)
- …innovation through automation and system optimization. **Required Skills:** Network Engineer , Operations & Support Responsibilities: 1. Incident Response: ... **Summary:** Meta is looking for a forward-thinking engineer with extensive technical expertise in telecommunications OSP...are fully compliant to those standards and policies. 3. Escalation Management: Participate in the team's Tier 3 and… more
- Meta (Fremont, CA)
- …innovation through automation and system optimization. **Required Skills:** Network Engineer , Operations and Support Responsibilities: 1. Incident Response: ... **Summary:** Meta is looking for a forward-thinking engineer with extensive technical expertise in telecommunications ILA...are fully compliant to those standards and policies. 3. Escalation Management: Participate in the team's Tier 3 and… more
- Fujifilm (Columbus, OH)
- **Position Overview** The Senior Technical Support Engineer , MI - I (Tier 1) provides highly visible remote technical support across our product lines for ... on more complex issue and is the second level support across our Synapse products. This engineer ...issue. + Strictly follows the Technical Assistance Center (TAC) escalation process to move cases, in a timely manner,… more
- AON (NY)
- Are you a Principal Red Team Engineer looking for a great opportunity? This could be an exciting opportunity for you! The Proactive Security Testing team is looking ... offers a healthy combination of autonomy and senior level support ! Our team publishes books and security blogs, delivers...day will look like. As a Principal Red Team Engineer (termed internally as a "Security Testing Manager") ,… more
- Wells Fargo (Phoenix, AZ)
- …means having a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. It means being rewarded for investing in ... this role:** Wells Fargo is seeking a Senior Specialty Systems Operations Engineer to join the Commercial Mortgage Servicing (CMS) Group within Commercial and… more
- Amazon (San Francisco, CA)
- …software, and tying it all together to the cloud. We are seeking a Sr. Network Support Engineer (NSE) to join our team of existing NSEs across the country. NSE's ... serve as SMEs for our product, engineering, marketing, and CX teams, and provide escalation support to senior leadership. NSE's are the first line of support … more
- DATAMAXIS (Dearborn, MI)
- Job Summary: The IT Operations Support Engineer is primarily responsible for following and critically reviewing policies and configurations for the use of cloud ... of services, and supporting app/services operations including determining the appropriate escalation path as needed. This role may also require occasional evening… more
- Amazon (Boston, MA)
- …in a dynamic, high-impact environment?_ **Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon's seamless ... technology that businesses worldwide rely on. As an ITS Support Engineer , **you'll be the go-to knowledge...on-call duty required for isolated high-severity incidents, serving as escalation point outside regular hours A day in the… more
- Northrop Grumman (Chandler, AZ)
- …are not only part of history, they're making history. **Principal Electrical Engineer - (Electrical Ground Support Equipment)** Northrop Grumman Space Systems ... is currently seeking an experienced Principal Electrical Engineer to join our electrical ground support equipment group in our Chandler, AZ facility. Our… more
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