- Robert Half Technology (Jacksonville, FL)
- …to join our team in Jacksonville, Florida. In this long-term contract position, you will provide Tier 2 deskside support for both Apple and Windows ... and deliver exceptional service in a dynamic work environment. Responsibilities: * Provide Tier 2 deskside support for Windows laptops, desktops, and… more
- System One (Herndon, VA)
- …high standards of professionalism. Key Responsibilities IT Support & Troubleshooting + Deliver Tier 2 deskside and remote support for hardware, ... call/text ### Moving fast Position Overview The Enterprise IT Support Administrator II provides deskside , remote, and classroom technology support across a… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician, Tier 2 Clearance: Eligible for DOD Public Trust Status: Non-exempt Location: Falls Church, VA (Onsite) Responsibilities: + Daily ... issues as they arise. + Providing phone and in-person support to users for various systems, including e-mail, LAN/WAN,...Security+ CE. + Bachelor's Degree and 4 years technical support experience or a HS degree and 8 years… more
- William C Brown Inc (Springfield, VA)
- … our intelligence customer activities in Springfield, VA. Job Description: The Tier 2 Desktop Support Technician provides Deskside IT Service support ... Systems Administrator ( Tier 2 Desktop Support ) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive… more
- Center For Health Information And Analysis (Boston, MA)
- …analytics to ensure transparency in our healthcare system. By joining CHIA as the Deskside Support Engineer, you'll become emersed into one of the largest and ... of CHIA's influential and essential healthcare analytics products. The Deskside Support Engineer, reporting to the Manager...other hardware problems for end users. Analyze and resolve tier 1 and 2 issues, escalating any… more
- NANA Regional Corporation (Shaw AFB, SC)
- …1: Provide end-user assistance via phone or remote desktop access. + Tier 2 : Perform on-site/ deskside technical support when remote resolution is not ... assess the issue, and assign tickets to the appropriate technical section or escalation tier . + Deliver multi-tiered user support as follows: + Tier … more
- Leidos (Bethesda, MD)
- …where you can thrive, keep reading!** Leidos is seeking a Junior Tier 1/ 2 Service Desk/ Deskside Support System Administrator to support the ... + Properly document initial troubleshooting and triage steps and escalate to Tier 2 /3 support teams when appropriate to resolve more complex customer… more
- Western Digital (San Jose, CA)
- …coach, and develop global IT support teams, encompassing global service desk, deskside support , AV/conference rooms support , large-scale live events, and ... Description** We are seeking a Senior Manager, Global IT Support , to join our Global IT Support ...and customer satisfaction targets are consistently met. + Own Tier 1/ 2 incident and service request delivery… more
- TEKsystems (Arlington, VA)
- …existing desktops, laptops, software installations issues, and other critical needs. The Deskside Support Technician is predicated on analytical and planning ... considered* Arlington, VA (Crystal City) Description As the Desktop Support Technician, you will act as a model of...Government personnel in the Pentagon, CPK5, Arlington, and CG1. Tier 2 , M-F regular day shift hours.… more
- Parker Hannifin Corporation (Mentor, OH)
- …provides installation, maintenance, and general support of hardware and software at a Tier 2 Level. It also supports end users with advanced questions or ... resolution. Responsibilities: + Point of contact (POC) for team member deskside support , including PC, printer, network account and access requirements. + Assist… more
- Leidos (Alexandria, VA)
- …for interacting with customers to handle service inquiries and problems in a Tier 2 role. Duties include examining complex customer problems and suggesting ... analysis, engineering technical assessment and process improvement initiatives. + Assist Deskside Support and Tech Refresh personnel experiencing issues… more
- Robert Half Technology (Grand Island, NE)
- …of the help desk team, ensuring efficient workflows and prompt issue resolution. * Manage Tier 1 and Tier 2 incidents, guaranteeing timely and effective ... and ITSM tools. * Familiarity with service desk ticketing systems and deskside support . * Expertise in configuration management and computer hardware.… more