- Bering Straits Native Corporation (Washington, DC)
- …DC. The ideal candidate for this job will serve as a Security Administrator/ Tier 2 within the federal client's Security Operations Center. A highly-motivated ... individual with strong technical, communication, and organizational skills will succeed on this program.The goal of the Security Operations Center (SOC) team is to proactively monitor, identify, and remediate information technology security vulnerabilities and… more
- Base-2 Solutions, LLC (Fort Meade, MD)
- …devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution. Provides support for ... Base- 2 Solutions is looking for a system/network administrator...View our detailed Pay & Benefits Equal Opportunity Employer Base- 2 Solutions is an Equal Opportunity Employer. All qualified… more
- Southeast Georgia Health System (Brunswick, GA)
- …holiday in a schedule periodSchedule: Provide Schedule up to four (4) weeks in advance Tier 2Pay rate: Experience rate + $ 2 .00 per hour (plus any applicable ... in the maintenance of a safe and clean environment Tier 1 - PRNPay rate: Experienced based pay rate...to both Brunswick and Camden as neededWeekend and Holidays: 2 Weekend shifts plus 1 major holiday in a… more
- Novo Nordisk Inc. (West Lebanon, IN)
- …including the Manufacture network and other manufacturing systems. This position provides Tier 2 and 3 support, technical recommendations and direction, and ... business continuity Train other staff and stakeholders, as needed IT Support Tier 2 and 3, including projects support: Documents, tracks and monitors the IT… more
- Dexian - DISYS (Denver, CO)
- …not viable options.The IT Technician provides Tier 1 (first line support) and occasional Tier 2 support for the City staff by phone, in-person, email and via ... communicating devices for the entire organization.Scope of Responsibilities: Provides Tier 1 and occasional Tier 2 support to end-users in solving technical… more
- American Honda Motor Co Inc (Marysville, OH)
- …you to join our team to Bring the Future!Job PurposeThis job will focus on resolving Tier 2 payroll inquiries. IE, inquiries the HR Contact Center is unable to ... resolve. If the inquiry requires Tier 3 support or is assigned to the wrong service team, assign the inquiry to the appropriate team or individual.Qualifications,… more
- Chubb (Wilmington, DE)
- …requestor Issue new and amended Clinical Trials certificates for existing policies for Tier 2 countries Create draft certificate with existing templates in ... Process via MAX (uploading s/s for Tier 1 and close tasks; send Tier 2 to office for issuance - see above) Upload draft certificates to SharePoint Send… more
- Southeast Georgia Health System (Brunswick, GA)
- …major holiday in a schedule periodSchedule: Provide Schedule up to four (4) weeks in advance Tier 2 - Pay rate: Experience rate + $5.00 per hour (plus any ... performing routine monitoring, stabilizing orthopedic traumas, and ventilation management Tier 1 - PRNPay rate: Experienced based pay rate...to both Brunswick and Camden as neededWeekend and Holidays: 2 Weekend shifts plus 1 major holiday in a… more
- Metasys Technologies, Inc. (Greenwood Village, CO)
- Overall Purpose: Tier 2 /3 helpdesk support for field technicians using wireless connections with Windows laptops, Apple iPhones & iPads, and peripherals ... system installations and 3 years Professional demeanor and appearance Self-starter Teamwork Tier 2 -3 technical support of Windows devices and software and… more
- George Washington University (Washington, DC)
- …peripherals, etc.-Coordinates service requests including AV support and faculty technology training-Provide expert tier 2 and tier 3 support in a ... hours that may include evening and/or weekend operation. This role typically handles Tier II or Tier III requests by users in either a call center or onsite… more
- Butler Aerospace and Defense (Lewisburg, TN)
- …* Customer inquiries are triaged by Tier 1 and transferred to the Tier 2 representatives * Agents are also responsible for triage and assistance of ... need can be met or will it require a case transfer to Tier 2 .Specific Responsibilities for this position may include: - Answer incoming calls and respond… more
- Merck & Co. (Durham, NC)
- …management processes.Actively lead the daily Tier 1 Process and participate in the Tier 2 , as requiredCoach the team to ensure work orders and inventory ... weekday schedule until shift is required. Routine shift will be 2 - 2 -3, 12-hour night shift schedule, including holidays and alternating weekends. Required… more
- CornerStone Staffing (Lewisville, TX)
- …assignments touched, 400 appointments scheduled. 375 orders repaired= $200 paid monthly - Tier 2 - 950 assignments touched, 500 appointments scheduled, 400 orders ... Comfortable with inbound inquiry calls Must have at least 2 years of strong customer service experience Excellent communication...repaired, 4 hours of acd= $400 paid monthly - Tier 3- 1050 assignments touched, 600 appointments scheduled, 450… more
- Segal (Chicago, IL)
- …into three teams: Tier 1 is the budgeting and rate setting team; Tier 2 manages RFP's, contract reviews, and other non-retainer services; and the Retiree ... areas of the health benefits field through participation in special projects. This role is with the Health Tier 1 team. (The Midwest Health Practice is organized… more
- Creative Financial Staffing (Greenfield, IN)
- …workflows between Network Administrators and Server Administrators. Further, serving as a tier 2 troubleshooting escalation to the Network Administrator team. ... and/or troubleshooting a wide range of tickets. Essential Job Functions NetAdmin Tier 2 escalation point. Design, configure, implement, and maintain… more
- DCS Corp (Eglin AFB, FL)
- …Tier 3" support role, resolving the most complex network issues escalated by Tier 2 support May coach and provide guidance to less-experienced professionals ... May serve in advisory capacity representing team/task lead roles. Required Skills/Qualifications: US Citizenship is required (due to sensitivity of customer requirements). Associate degree or higher in technical related curriculum from an accredited university… more
- Base-2 Solutions, LLC (Annapolis Junction, MD)
- …devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides ... Base- 2 Solutions is looking for a system administrator...View our detailed Pay & Benefits Equal Opportunity Employer Base- 2 Solutions is an Equal Opportunity Employer. All qualified… more
- Base-2 Solutions, LLC (Fort Meade, MD)
- …accessing and using IT systems. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provide ... and project-dependent). View our detailed Pay & Benefits Equal Opportunity Employer Base- 2 Solutions is an Equal Opportunity Employer. All qualified applicants will… more
- Hired by Matrix (Paramus, NJ)
- …for support as needed. Supervise the Tier 1 Deskside Support Analyst tasks. Provide Tier 2 level support to the Deskside Analyst and users from the office. ... Work with other Deskside staff across all entities on different IT projects. Logs all customer questions, requests, and problems and track the issues through to resolution. This includes timely recording of problem symptoms and status information to… more
- Aequor (Tampa, FL)
- …quality standards. Perform troubleshooting to resolve or escalate to the appropriate Tier 2 teams. Research and resolve more complex Field/Scientific application ... Spanish). Candidate must be able to speak and write in Spanish. Minimum of 2 years IT Help Desk experience. Experience with call center telephony and ticket system… more
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