- Tyto Athene (Reston, VA)
- …locations. The Service Desk Team provides a mixture of Tier 1.5 and Tier 2 desktop support to customer faculty, staff, and classroom environments, ... remote access issues, on-line related training issues and problems with applications. Support for customer personnel and students is currently provided 12X5 (M-F… more
- Tyto Athene (San Diego, CA)
- …River, MD. The Service Desk Team provides a mixture of Tier 1.5 and Tier 2 desktop support to DAU faculty, staff, and classroom environments, and ... resource on the DAU Customer Service Team with on-site support required at the West Campus Location in San...the West Campus Location in San Diego, and remote support services for DAU Regional Locations in Fort Belvoir,… more
- Energy Northwest (Richland, WA)
- …Center Configuration Manager or Windows Server Update Services (WSUS), and offering Tier 2 and Tier 3 technical support . Perform software and hardware ... Windows Server Update Services (WSUS). Perform Tier 2 and Tier 3 technical support...discipline and 7 years of progressive experience related to desktop support and deployment + OR an… more
- Affinius Capital (San Antonio, TX)
- …resources for advanced troubleshooting of technical issues, providing guidance and resolution support for Tier 1 and Tier 2 teams. + Manage and track ... For more information, visit affiniuscapital.com. **Job Description** The Senior Desktop Support Technician provides advanced technical support… more
- Schrdinger (NY)
- …Okta, LDAP) + Respond to and resolve Tier 1 and Tier 2 technical support escalations regarding desktop , server, network, and application issues + ... two years of experience in systems administration, IT operations, or a senior desktop support role + Proven experience administering mixed-OS environments, with… more
- Revelyst (San Diego, CA)
- …identify, research, and resolve all general support issues or determine that Tier 2 Escalation is required for further assistance. This position reports to ... **Job Description** **Technical Product Support Agent- Tier 1** We are...the telephone, through email, and via a web-based remote desktop control tool. + Work with end users to… more
- Mom's Meals (North Jackson, OH)
- …ensuring accurate documentation of resolutions + Escalate unresolved or complex technical problems to Tier 2 support or other specialized IT teams + Follow ... position focuses on delivering excellent customer service and escalating more complex problems to Tier 2 or specialized IT teams. Work hours are 8:00-5:00 with… more
- Hawaiian Electric (Honolulu, HI)
- …programming, testing, troubleshooting, documentation-writing, implementation, training, and maintenance support for SAP and SAP related information systems to ... meet customer needs (new or modifications). As needed, provides second-level technical support for Help Line. + Collaborate with Development, Infrastructure, and … more
- NuAxis Innovations (Falls Church, VA)
- …experience. . 2 + years of hands-on experience in a help desk or desktop support environment. . Strong troubleshooting skills with Windows 10/11 and Microsoft ... to a mobile and hybrid federal workforce. You'll provide Tier 1 support , assist with hardware and...and Android mobile devices. . Install, configure, and maintain desktop /laptop hardware and software. . Track and manage IT… more
- Oregon State University (Bend, OR)
- …of computer technology at Oregon State University. Why OSU -Cascades IT? We are the tier 2 hands-on support for all things technical on campus, dedicated ... be used to fill one full-time Information Technology Consultant, competency level 2 , position for the Information Technology team at Oregon State University… more
- Indorama Ventures (Pasadena, TX)
- …records and updates CI attributes aligned to asset lifecycle, change, and incident records ( Tier 2 analysts are expected to reconcile data quality with the ... and MSPs on dispatches and specialized fixes. - Training support : Delivers concise user training on desktop ...Training support : Delivers concise user training on desktop apps and correct procedures for submitting service requests… more
- National Renewable Energy Laboratory (Golden, CO)
- …supporting and operating Linux servers, particularly RHEL 8 and newer. + Ability to support a multitude of Linux desktop systems and troubleshoot and resolve ... reliable, and cost-effective energy solutions. Our work helps strengthen US industries, support job creation, and promote national economic growth. At NLR, you'll… more
- Swagelok (Solon, OH)
- …and support of the company computing environment. May work closely with first- tier support staff to solve system problems. Ensures smooth integration of all ... Cluster Server support , security, remote monitoring and support , replication, quota limits, desktop integration, data...desktop integration, data recovery and system backup + 2 + years of network protocols and directory services such… more
- PSEG Long Island (Bethpage, NY)
- …Microsoft 365 solutions, including migration from on-premises systems to the cloud. + Provide Tier 2 support within the Microsoft 365 cloud environment, ... serve, with more than 13,000 employees working together to support our customers and make a difference every day....roles where employees are expected to be onsite daily. 2 . Hybrid fixed - roles that are a mix… more
- William C Brown Inc (Springfield, VA)
- Systems Administrator ( Tier 2 Desktop Support ) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive ... other characteristic protected by law. Description WCBinc is looking for a Systems Administrator ( Tier 2 Desktop Support ) to join our team to support… more
- IT Concepts (Washington, DC)
- …we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a Tier 2 Desktop Support Analyst to support ... the Department of Commerce. Responsibilities: + Provide end-users exceptional Tier 2 desktop support , addressing hardware, software, and network-related… more
- Insight Global (Fort Worth, TX)
- …vehicles such as MDTs, modems/routers, docking stations, and in-car cameras. The technician delivers Tier 2 desktop support for municipal employees, ... Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 1- 2 years desktop or field support … more
- BAE Systems (Aberdeen, SD)
- …requests, operating system patch remediation, PC refresh based on company lifecycle standards and general tier 2 desktop support . Provide basic desk VoIP ... **Job Description** This is a Desktop support position. Provide on-site technical support for software and hardware installs, hardware moves, add or changes… more
- Insight Global (Whitpain, PA)
- …Skills and Requirements - 1+ years of experience as a tier 2 Desktop Support Technician or equivalent PC/Mac ... a leading health solutions organization with over 300,000 dedicated employees nationwide. The Desktop Support Technician will provide project based support … more
- Robert Half Technology (Johnston, IA)
- Description We are looking for a skilled Desktop Support Analyst Tier 2 to join our team on a long-term contract basis in Johnston, Iowa. In this role, ... be the primary onsite IT resource, offering hands-on technical support to ensure smooth operations for end users. This...experience in Tier 2 or Tier 3 troubleshooting roles. * Proficiency with desktop… more
