- Dexian - DISYS (Denver, CO)
- …options.The IT Technician provides Tier 1 (first line support ) and occasional Tier 2 support for the City staff by phone, in-person, email and via IT ... entire organization.Scope of Responsibilities: Provides Tier 1 and occasional Tier 2 support to end-users in solving technical problems and fulfilling… more
- Metasys Technologies, Inc. (Greenwood Village, CO)
- …95 and associated network devices o Security Systems (Cameras and Security Desktop PC) o Tier 2 support for Networking Devices including but not limited to ... Overall Purpose: Tier 2 /3 helpdesk support for field technicians using wireless connections with Windows laptops, Apple iPhones & iPads, and peripherals… more
- DCS Corp (Eglin AFB, FL)
- … 3" support role, resolving the most complex network issues escalated by Tier 2 support May coach and provide guidance to less-experienced professionals ... a Senior Network Administrator for the 513 EWS you will provide ongoing support for the functionality and efficiency of computer networks (LAN/WAN). The ideal… more
- George Washington University (Washington, DC)
- …peripherals, etc.-Coordinates service requests including AV support and faculty technology training-Provide expert tier 2 and tier 3 support in a ... collaboration with both University stakeholders and external vendors.This experienced technical support position provides enhanced and complex technology support … more
- Percepta (Houston, TX)
- …responsible for the logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical support . The Technician will follow documented ... IT Support Services TechnicianAt Percepta, we bring first-class service...phone and ticket requests for technical assistance and perform tier 1 and 2 troubleshooting and analysis.Incident… more
- Creative Financial Staffing (Madison, WI)
- …assurance testing to verify changes to configurations, and customizations function as expected Provide tier 2 support to the end users where needed Configure ... ANALYST Work alongside the business to understand and document business processes Support , update, and maintain SaaS products within the business Go through quality… more
- Mindbank Consulting Group, LLC (Arlington, VA)
- Mindbank Consulting Group has anticipated needs for Tier I Help Desk Technicians to support a Navy client in Arlington, Virginia . Candidates must have an active ... assigned. Travel to off-site locations is required for customer support . Tier I Helpdesk Technician Qualifications: Please...professional experience. An active Secret Clearance is required. Two ( 2 ) years of recent, professional IT support … more
- Beacon Hill Staffing Group, LLC (Alpharetta, GA)
- … inquiries.Ensure accurate payroll processing, handle PTO and garnishment inquiries, and provide tier 2 phone support .Manage deductions, compile payroll data ... Compensation claims.Maintain compliance with statutory reporting, reconcile discrepancies and support audits.Qualifications: 2 -5 years of multi-state payroll … more
- Creative Financial Staffing (Elkhart, IN)
- …uploads of payroll and finance checks and financial transactions Escalating persistent issues to tier 2 or 3 support Updating daily production control logs ... contract that will perform daily operations within the ERP system in support of core organizational functions.Specific duties in this role include: Releasing,… more
- Mindbank Consulting Group, LLC (Arlington, VA)
- Mindbank Consulting Group has an immediate need for a Tier III Help Desk Technician with an active Secret clearance and an unexpired Security+ certificate . This ... in-depth analysis, diagnosis, and resolution of desktop and workstations. 2 . Serves as the point of contact for escalated.... Serves as the point of contact for escalated Tier Two troubleshooting of PC h/w and s/w, printer… more
- Bering Straits Native Corporation (Washington, DC)
- …DC. The ideal candidate for this job will serve as a Security Administrator/ Tier 2 within the federal client's Security Operations Center. A highly-motivated ... Technical and Program Management Services, Information Technology, and Logistics Services and Support . BGS is currently seeking a Cyber Security Analyst for a… more
- Creative Financial Staffing (Denver, CO)
- …a must Strong customer service and time management skills What you will bring: Provide tier 1 and 2 level support for workstations, including handling after ... bonus Day to Day: Bachelor's Degree in Computer Science OR related field experience 2 years or more of Network Administration OR willing to learn. Experience working… more
- Base-2 Solutions, LLC (Fort Meade, MD)
- …devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution. Provides support ... Base- 2 Solutions is looking for a system/network administrator...Solutions is looking for a system/network administrator that provides support for implementation, troubleshooting and maintenance of Information Technology… more
- George Washington University (Washington, DC)
- …Summary: GW Information Technology (GW IT) provides empowering tools and caring support for all members of The George Washington University (GW) community. We ... grow in their technology and career skills. This technical support position provides AV technology support in...that include evening and/or weekend operation, and typically handles Tier I and Tier II requests by… more
- American Honda Motor Co Inc (Marysville, OH)
- …you to join our team to Bring the Future!Job PurposeThis job will focus on resolving Tier 2 payroll inquiries. IE, inquiries the HR Contact Center is unable to ... resolve. If the inquiry requires Tier 3 support or is assigned to the wrong service team, assign the inquiry to the appropriate team or… more
- Bering Straits Native Corporation (Aberdeen, MD)
- …Technicians in the event that an incident or request cannot be resolved at the Tier 2 level.Troubleshoot and resolve user incidents and requests dealing with OPM ... the job. Other duties may be assigned. Provide Desktop Support services to the government user community.Respond to IT...Operating Procedures (SOP).Answer phone calls when directed by the Tier 2 Lead Manager during peak hours… more
- eXcell (Hudson, MA)
- …move under EC guidance BackUp / BAR Support : Escalate unresolved issues to Tier 2 or 3 specialist or client BaR contacts Coordinate tasks with other ... more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and...are currently seeking a talented Data Center / Lab Support Technician to join our client's team onsite in… more
- Butler Aerospace and Defense (Lewisburg, TN)
- …* Customer inquiries are triaged by Tier 1 and transferred to the Tier 2 representatives * Agents are also responsible for triage and assistance of ... * Provide customers with order information, assistance * Product support : Parts and Equipment * Transactional: Orders, Claims and...met or will it require a case transfer to Tier 2 .Specific Responsibilities for this position may… more
- ConsultNet (Beverly Hills, CA)
- …troubleshooting and/or maintaining software and hardware installations, upgrades and related activities. Tier 2 level experience Must be a customer service ... Desktop Support Technician Los Angeles, CA- 100% onsite 6...accurate IT Asset Inventory and assist in acquisition, deployment, support , and retiring of IT assets based on established… more
- Base-2 Solutions, LLC (Fort Meade, MD)
- …in accessing and using IT systems. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provide ... The Systems Administrator provides support for implementation, troubleshooting and maintenance of Information...View our detailed Pay & Benefits Equal Opportunity Employer Base- 2 Solutions is an Equal Opportunity Employer. All qualified… more
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