- TEKsystems (Wichita, KS)
- Description: Tier 2 support 8-5 mon-fri level 2 helpdesk/desktop for remote service users supporting new groups Customer service Handling level 2 ... issues with users Skills: Deployment, Windows, Microsoft office, Desktop, Technical support , Customer service, Windows 10, Troubleshooting, Active directory,… more
- TEKsystems (Deerfield, IL)
- Description: Our client is looking it looking for a Tier 2 network resource to help built out their IT infrastructure which will include network & server ... Windows, Microsoft office, Azure AD, network infrastructure, Cisco, Desktop, Technical support , Support , Hardware troubleshooting...with Azure AD & all the entire MSFT suite 2 . Network / Infra support - desktop,… more
- TEKsystems (Waukegan, IL)
- …concepts, and Bomgar/RDP . Advanced technical computer skills as required for technical support specific to functional area and related systems . Experience ... Haves + Desktop + Windows 10 Top Skills' Details1. 2 + years Desktop Support experience 2...routine and non-routine VDI issues and requests. 5. Identify technical and process issues and recommend improvements. 6. Responsible… more
- BAE Systems (Lorton, VA)
- …supporting a very unique program. The primary responsibility of this role is to provide onsite Tier 2 technical support to 300 network users between the ... exhibit strong attention to detail + Be able to support multiple projects in unison + Maintain flexibility and...be available based on position level and/or job specifics. ** Tier 2 Systems Administrator** **100530BR** EEO Career… more
- Robert Half Technology (Nashville, TN)
- …handover of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. + Strong ... 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2...you will play a key role in providing advanced technical support to end-users, troubleshooting complex issues,… more
- Vanderbilt University (Nashville, TN)
- …is part of a dynamic team of technology professionals providing tier 1 and tier 2 technical support to classroom, lab, research, and administrative ... routine support tasks and may provide limited technical support directly to faculty, staff, and...is preferred + Entry level certifications preferred Qualifications: + 2 years relevant experience is necessary + Experience performing… more
- Insight Global (Melville, NY)
- …. Skills and Requirements Minimum of 3 years experience in a tier 2 technical support position providing ... to ensure the team is ready to offer second and third level technical support . * Consults with MSC departments, associates, and business partners to ensure… more
- University of Miami (Coral Gables, FL)
- …also participates in month-end and year-end fiscal processes. Department Specific Functions 1. Provides Tier 2 technical support for various enterprise ... by the department. 2 . Troubleshoots complex issues and provides advanced technical support for users encountering problems with these applications. * Assists… more
- CACI International (Washington, DC)
- VIP Support Specialist Tier 2 Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret ... * * CACI has an immediate opening for VIP Support Specialist ( Tier II), who will be...agreements. **More About the Role:** + Face-to-face VIP end-user technical support for desktop/laptop computers and mobile… more
- System One (Fairfax, VA)
- …Assist with site surveys, collecting requirements, and editing/reviewing wireless site maps. + Provide Tier 2 technical support and troubleshooting for ... client/user support . + Support life-cycle management of wireless infrastructure devices, such as...compliance standards on all wireless network devices. + Conduct technical reviews of all changes. + Review and enhance… more
- AbacusNext (San Diego, CA)
- …customer satisfaction: Courtesy, Knowledge, Timeliness, Quality and Overall Satisfaction. Your role As a Technical Support Tier 2 specialist you will ... support , you will be engaged in challenging Tier 2 support issues as...2 -3 year or + equivalent experience in a technical support team. + Intermediate knowledge of… more
- AbacusNext (San Diego, CA)
- …together + We embrace progress + We care big + We create space Responsibilities As a Technical Support Tier 2 specialist you will join a team that ... within a secure, cloud-enabled ecosystem. About the Team Our Technical Support team is passionate about enabling...to our customers & overall experience. Requirements Required + 2 + years relevant work experience as Support … more
- Lenovo (Florida City, FL)
- …who is well-rounded and customer-focused, with a love for solving problems. As a Tier 2 Cloud Services Technical Support Engineer you will be a part of ... Enterprise Technical Support Engineer - Azure Stack **General Information** Req # WD00062711 Country/Region: Canada State: Ontario City: Markham Date: Tuesday,… more
- Jabra (Lowell, MA)
- …US based **PRIMARY RESPONSIBILITIES:** (these tasks include but are not limited to) . To provide Tier 2 technical support and solutions to customers via ... Team, the Support Specialist will deliver customer-focused technical support for products via phone, email...an environment of continuous improvement to capture and resolve tier 2 customer challenges, questions, and suggestions.… more
- Janus Henderson Investors (Denver, CO)
- …communication and interpersonal skills + Ability to provide tier 1 and tier 2 technical support + Leadership skills for assisting with coaching, ... Global support for all JHI employees (US, EMEA, APAC) + Acting as Tier 2 support specialist for the Global Service Desk T1 team while tackling complex… more
- ManTech (Herndon, VA)
- …motivated, career and customer-oriented **Infrastructure and Platform Tier 2 Technical Team Lead** to provide unparalleled support to our customer and to ... Lead and mentor a team of Tier 2 operators + Ensure effective analysis, technical ...status briefing to senior internal and external stakeholders + Support change and configuration management processes **Basic Qualifications:** +… more
- The Erosion Company (Woodstock, GA)
- …policies and procedures. IT Support + Provide Tier 1 / Tier 2 technical support for end-users, addressing hardware, software, and network related ... of new employees, setting up their IT infrastructure, and providing day-to-day technical support . In this position, you will collaborate with both internal teams… more
- Identiv (Santa Ana, CA)
- …seamless integration of products. + Offer post-sale tier 1 and some tier 2 technical support , addressing customer queries and issues promptly and ... also partners with the Professional Services team, offers post-sale technical support , acts as a liaison to...transparent communication within the organization. Requirements + Minimum of 2 years of specific expertise in Hirsch systems. +… more
- University of Southern California (Los Angeles, CA)
- …and file management (Perforce, Git Hub, etc.) + Provide Tier 1 and Tier 2 technical support for all computers, software, hardware and audio-visual ... School of Cinematic Arts is seeking a Computer Services Consultant II to join its Technical Support team in Creative Technology. The School of Cinematic Arts is… more
- General Dynamics Information Technology (Shaw AFB, SC)
- …by 609 ACOMS and 609 EACOMS HOW A NETWORK ADMINISTRATOR WILL MAKE AN IMPACT Provide Tier 2 technical support (diagnosis, analysis and troubleshooting and ... for more complex network, client and end-user connectivity issues escalated by Tier 1 technical support staff) Add and remove client devices from networks… more
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