- TEKsystems (Overland Park, KS)
- Description Tier 2 Support This team will operate from both Overland Park, KS and Frisco, TX. The team will primarily focus on the more complex tasks and the ... enablement of the Tier 1 support team * Perform Incident, Problem and Change Management * Knowledge of ITIL v3 is recommended * Perform lifecycle management… more
- Chenega Corporation (Washington, DC)
- …migrations, and configurations as needed. Qualifications: + Experience in system administration and Tier 2 technical support in an enterprise ... Systems Administrator ( Tier 2 Support -...Systems Administrator ( Tier 2 Support - ServiceNow) Washington, DC...a Systems Administrator ( Tier 2 Support - ServiceNow) to provide technical … more
- Robert Half Technology (Nashville, TN)
- …handover of escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role is essential. + Strong ... 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2...you will play a key role in providing advanced technical support to end-users, troubleshooting complex issues,… more
- AO Smith (Ashland City, TN)
- Water Heater Technical Support Agent - Tier 2 (Call Center) Date: Jun 4, 2025 Location(s): Ashland City, TN, US, 37015 Company: A. O. Smith Corporation ... specific paid training is provided. The ability to provide top quality technical support is greater due to the product's capacity, the environment that it… more
- Insight Global (Melville, NY)
- …. Skills and Requirements Minimum of 3 years experience in a tier 2 technical support position providing ... to ensure the team is ready to offer second and third level technical support . * Consults with MSC departments, associates, and business partners to ensure… more
- Parker Hannifin Corporation (Erie, PA)
- …Analysts, and end users. ESSENTIAL JOB FUNCTIONS: + Provide tier 1 and tier 2 technical support to end-users in office and production areas, ... to provide day-to-day tier 1 and tier 2 support for office...methods applicable to the work area. + Provide after-hour technical support as needed. + Overnight travel… more
- Parker Hannifin Corporation (Indianapolis, IN)
- …This position does not have direct reports. + Provide tier 1 and tier 2 technical support to end-users in office and production areas, resolving ... to provide day-to-day tier 1 and tier 2 support for office...methods applicable to the work area. + Provide after-hour technical support as needed . + Overnight… more
- Eptura, Inc (Atlanta, GA)
- …from you! As an Associate Technical Lead, you will be responsible for **providing Tier 2 technical support ** , **resolving complex issues** , and ... + **Cross-Functional Collaboration** - Work closely with teams across ** Technical Support , Cloud Operations, Development, and Professional Services**… more
- Children's Mercy Kansas City (Kansas City, MO)
- …the walls of our hospital. Overview Endpoint Support Associate Analyst provides Tier 2 technical support , addressing lower to intermediate-level ... religious exemptions can be further discussed with Human Resources. Responsibilities + Provides Tier 2 technical support for a wide range of endpoints,… more
- Dobson Fiber (Oklahoma City, OK)
- The Technical Support Tier 2 under general supervision, provide technical software, hardware and network configuration and support for voice and ... by step solutions in a call center environment. The Tier 2 Support Techs work...Dobson operating system to create detailed work logs and technical documentation in resolving customer trouble issues and configuring… more
- Children's Mercy Kansas City (Kansas City, MO)
- …with Human Resources. Responsibilities + Provides guidance and expertise to team members around Tier 2 technical support for a comprehensive set ... troubleshooting and repair solutions before escalating to the next support tier . The Sr. Analyst oversees final...equivalent, and 10+ years of experience in customer service, technical support , or other similar roles may… more
- Robert Half Technology (St. Charles, MO)
- …join our team on a contract basis in Saint Charles, Missouri. This position involves providing Tier 2 technical support to resolve complex issues and ... service, and IT systems, we encourage you to apply. Responsibilities: * Address and resolve Tier 2 technical support issues escalated from Tier 1… more
- CVS Health (Hartford, CT)
- …issues, including access, syncing, or authentication problems Provide Tier 1 and Tier 2 technical support via help desk software, email, phone, or ... and supplies. Contribute to knowledge base articles and internal documentation for common support issues. **Qualifications:** 2 + years of hands-on IT support … more
- Lithia & Driveway (Roseville, CA)
- …Sacramento and Fresno) Compensation: $50,000 -$75,000 Responsibilities + Provide Tier 2 / advanced technical support and customer service. Answer ... organizations objectives. This position is responsible for providing quality technical support and customer service to all...repeatable work that can be delivered to a lower tier for more efficient support + Seek… more
- TEKsystems (Denver, CO)
- …setup, refresh, and integration with Win 11 deployment Provide Tier 1 and Tier 2 technical support to end-users, handling a variety of issues such ... + Intune, windows 11, Windows 10, Hardware, Active directory, Customer service, Technical support Additional Skills & Qualifications + Ticketing systems, Windows… more
- Honeywell (Glendale, AZ)
- …security controls and system hardening measures. + Provide Tier 1 and Tier 2 technical support to RB personnel, troubleshooting hardware, software, ... and system hardening measures. + Provide Tier 1 and Tier 2 technical support to RB personnel, troubleshooting hardware, software, and network… more
- Capital One (Mclean, VA)
- …are consistently aligned with industry best practices and enterprise standards, while providing Tier 2 technical support . Collaboration with senior ... Support & Troubleshooting:Provide comprehensive technical support , serving as a Tier 2 escalation point, diagnosing system faults, performing… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and Tier 2 technical support to end users under the program. This role ... cases as needed. Key Responsibilities: + Deliver Tier 1 & 2 technical support to end users for PCs, servers, printers, VDIs, and other peripherals. +… more
- TEKsystems (Alameda, CA)
- Description PC & Mac Endpoint Support : o Provide Tier 2 technical support for Windows and macOS laptops, desktops, and peripheral devices. Diagnose, ... applications and data between devices for a painless end-user experience. User Support & Documentation: o Effectively utilize ServiceNow to document activities in… more
- Children's Mercy Kansas City (Kansas City, MO)
- …religious exemptions can be further discussed with Human Resources. Responsibilities + Provides advanced Tier 2 technical support for diverse endpoints ... + Bachelor's Degree (Preferred) and 3-5 years' experience in Customer Service and/or Technical Support OR + High School diploma or equivalent and 7 or more… more
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